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Shangri-La Hotel, Vancouver

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Traveller (656)
Room & Suite (594)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(45 reviews)
“lower lobby”(28 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Shangri-La Hotel, Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
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Reviews (1,828)
There are newer reviews for Shangri-La Hotel, Vancouver
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1,400
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1,400
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7
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All reviewschi spamarket by jean georgeslower lobbyalberni streetbathroom mirrorconcierge teambeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roombreakfast was includedvalet parkingturn down servicefitness centeran upgradefour seasons
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551 - 555 of 1,702 reviews
Reviewed 28 November 2015

Just got back from a 4 night stay at The Shangri- La Vancouver and the hotel keeps getting better and better. What really resonates and stands out in my mind is how well trained the staff are to accommodate a guests needs and do it...More

2  Thank Jason M
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 15 December 2015

Dear Jason M, We greatly appreciate the time and effort taken to share this kind and very detailed feedback, my sincerest thank you for continuing to return to Shangri-La Hotel, Vancouver It is our goal to provide personalized hospitality from the moment you step into...More

Reviewed 20 November 2015 via mobile

This hotel is just perfect! The room is great and that is so 'shangrila' touch. The breakfast is good cos its not buffet so the food is served freshly cooked. If you eat solo the food comes out in no time but if you are...More

Thank Torregosa L
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 22 November 2015

Dear Torregosa L, Thank you very much for the time and effort you took to share this kind feedback. I'm thrilled that you chose Shangri-La as your extended home away from home during your recent business trip. It's great to hear you enjoyed our convenient...More

Reviewed 17 November 2015

We had high expectations considering Shangri-La's fabulous reputation which were not completely met: We arrived by taxi and checked in at the dim underground mini front desk (the car/taxi entrance and main front desk are in the basement) which did not exactly create a "wow"...More

1  Thank JanBerlin
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 21 November 2015

Dear JanBerlin, Thank you very much for taking the time to share this feedback. I'm very happy that you found our spacious guest rooms and marble bathrooms to your liking. My sincere apologies for any noise disruption you experienced during your stay. We strive to...More

Reviewed 17 November 2015

There is really nothing to complain about this hotel. All services provided by the staff was impeccable, the rooms are immaculate and the location is quite central to most restaurants/shopping in the downtown. The rooms spoil you with in-mirror TV's in the bathroom, welcome note...More

Thank Paul D
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 21 November 2015

Dear Paul D, We greatly appreciate the time and effort taken to share this kind and very detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your...More

Reviewed 10 November 2015

best hotel. Everyone was perfect. Couldn't get any better. twice there and I would stay again and again. Great location. Walked to everywhere. The staff only want to help out. Loved every min of my tripMore

Review collected in partnership with shangri-la.com
Thank RobbyDTO
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 21 November 2015

Dear RobbyDTO, Thank you very much for the time and effort you took to share this kind and very thorough feedback. I'm thrilled that you chose Shangri-La as your extended home away from home during your recent business trip. It's great to hear you enjoyed...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$408 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$408 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (656)
Room & Suite (594)
Dining (61)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (2)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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hjtlincoln
28 May 2018|
AnswerShow all 3 answers
Response from victorbalcazar | Reviewed this property |
Yes ! It’s free and really fast. It literally works in every area even areas surrounding the hotel !
1
Vote
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lindaluv
23 May 2018|
AnswerShow all 3 answers
Response from erin8ight | Reviewed this property |
I think we had a deluxe suite and it had a balcony. They are very responsive so if you call or email them they would be happy to help you pick a room.
1
Vote
JSA-Seattle
23 March 2018|
AnswerShow all 2 answers
Response from Brie66 | Reviewed this property |
So sorry for the late response, I’d suggest e-mailing the hotel with your requirements. They move heaven and earth to make your stay as suitable for you as possible. Have a great stay :)
0
Votes
Room Tips
"Even though our room was close to the elevator, we never heard a thing."
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"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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