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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,584 Reviews from our TripAdvisor Community

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Showing 1,474: English reviews
Vancouver, Canada
Reviewed 4 March 2015

A beautiful hotel, in a great location, wonderful service...I could go on and on about this hotel! We arrived around 4:30pm, and were immediately greeted by the bellman who helped us with our luggage. Check-in was super quick, We were treated like royalty at the check-in desk, and we got upgraded to a deluxe room without even asking!! The gentleman...

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Helpful?
Thank CarmenVancity
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear CarmenVancity, Thank you for taking the time and effort to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. We want to ensure that you feel as comfortable with us as you would be in your...

Victoria, Canada
Reviewed 26 February 2015

This hotel just continues to impress. After several visits to this hotel, it's like everything is cleaner, shinier, brighter and better than you remembered it, and you were blown away by it all last time!! This hotel is an example of how a hotel should be run; extraordinarily well trained employees, exceptional amenities, amazing location. It's a pleasure to refer...

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Thank Bob P
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Bob P, Thank you very much for taking the time to share this kind feedback. We are humbled by your kind recommendation and referrals to friends, family, and business colleagues. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm delighted to hear that you were able to enjoy the facilities...

Delta, Canada
Reviewed 26 February 2015

Everything from the room to the front desk was a very good experience on valentines day. The room was very clean and the staff was very pleasant to deal with. Lots of restaurants close by. Highly recommend on staying here.

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Thank Travis F
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Travis F, Thank you very much for taking the time to share this feedback, I'm humbled to hear that you chose to spend Valentine's Day at Shangri-La Hotel, Vancouver. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your stay is memorable. Thank you for your kind recommendation,...

Surrey, British Columbia, Canada
Reviewed 24 February 2015

We recently enjoyed a great stay at the Shangri-La, Vancouver. Every member of the staff we encountered were friendly and courteous.The room was spotlessly clean. The bed very comfy. Enjoyed the lovely fresh, crisp linen & duvet; no stinky hotel bedspread here! All the extra touches from in-room Nespresso coffee, robes in the bathroom, automated lighting etc, just added to...

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Helpful?
1Thank Deborah S
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Deborah S, Thank you for taking the time to share this detailed feedback, trust that I have passed it along to our team at the hotel. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. I'm pleased to hear that you enjoyed...

Vancouver, British Columbia
Reviewed 24 February 2015

The Shangri-La was once again a great experience. We had a wonderful time in the Spa and dinner was great as always. Looking forward to going back next time The staff and their attention to all details make this a great hotel

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Thank David C
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear David C, Thank you very much for taking the time to share this kind feedback. I'm pleased to hear that you returned to Shangri-La Hotel, Vancouver for a couples getaway, and spent some time relaxing in CHI, The Spa. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that...

Denver, Colorado
Reviewed 23 February 2015

It's a really spectacular hotel, very well configured inside, with lots of obviously intensively-trained staff who really take their craft seriously. It's spotlessly clean, silent in the room, and beautifully decorated. Whenever any employee gives you something or takes something from you, you get it handed to you with the two-hands ritual you see in Asia. It kind of made...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Matt D
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Matt D, Thank you very much for taking the time to share this kind feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your stay is memorable. I'm glad that you enjoyed our spacious guest rooms, as well as attentive and helpful service from the concierge and...

Vancouver, Canada
Reviewed 23 February 2015

My husband and I booked 2 nights at the Shangri-la for my birthday. We drove in to the underground lobby & were checked in there. The hotel hallways in both the upstairs & downstairs lobbies are a little like mazes. The staff were very helpful - valets and registration, and one remembered my birthday and had a cake sent to...

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Helpful?
Thank Cantstandbadhotels
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Cantstandbadhotels, Thank you for taking the time to share this detailed and thorough feedback. Please trust that I have shared your comments with the appropriate department managers, so that we can address and improve upon the areas you addressed. I'm humbled to hear that you chose Shangri-La Hotel, Vancouver to celebrate your birthday, and that you enjoyed the Deluxe...

Edmonton, Alberta
Reviewed 21 February 2015

I had an opportunity to stay at the Shangri-La Hotel last month (01/15) as a Christmas present to my wife. As I was in their database from my previous stay, they welcomed me by name and left me a hand-written note in my room. They placed me on the top floor of the hotel with a view of the building...

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Thank Y. K
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Y.K, Thank you very much for taking the time to share this feedback. I'm very pleased to hear that your fond memories from your previous stay encouraged you to return over the holidays. It is our goal to provide impeccable service from the moment you step into our hotel and I'm delighted to see that you were able to...

London, United Kingdom
Reviewed 21 February 2015

We stopped here for one night after a ski trip. We were looking for a luxurious room experience as we'd been camping in the wilderness... and the room did not disappoint. Super-comfy bed, great bathroom. We slept extremely well. The staff were all fantastic - particularly the concierge and in the pool/gym area. The only thing we didn't like was...

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Helpful?
Thank Harriet H
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Harriet H, Thank you for taking the time to share this feedback. I'm pleased to hear that you chose Shangri-La Hotel, Vancouver as your post-ski city hotel, especially as we are conveniently located in central downtown, a five-minute walk to the Canada Line stations. I'm glad that you enjoyed our spacious guest rooms with custom Stearns & Foster mattresses,...

Charlotte, NC
Reviewed 19 February 2015

This is truly one of the nicest hotels we have ever stayed in. They have thought of literally everything. We had a Nespresso coffee maker, L'Occitane bath products, shoe trees, shoe polishing supplies, two flat screen tv's, a stereo system and an iPod docking station, heart shaped chocolates waiting for us when we checked in, books for bedtime reading, complimentary...

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1Thank MRSB1Charlotte_NC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear MRSB1Charlotte_NC, Thank you for taking the time to share this kind and detailed feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. I'm glad that you enjoyed our spacious guest rooms with your own private balconies, the L'Occitane bath products, and...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: €255 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Shangri-La Hotels and Resorts, Priceline, Ctrip TA, HotelsforEveryone, Cheap Tickets, Cancelon, TripOnline SA, Jetsetter, getaroom.com and Evoline ltd so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
11 questions
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Manchester
over a year ago
Victoria, Canada
Taichung, Taiwan
19 days ago

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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms are a lovely touch and not common in Vancouver”
D5472UZmariak, 18 Apr 2017 | Read review
“Rooms are aging a little at this hotel however they are very clean and functional.”
MelPhelps, 16 Apr 2017 | Read review
“9th floor, deluxe suite.”
  • view from the room 9th floor
171lindseys, 5 Apr 2017 | Read review
“An execuive suite overs greater space and comfort.”
Laser3116, 29 Mar 2017 | Read review
“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
SeanL15, 7 Mar 2017 | Read review
5 of 5