We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Vancouver

1,779 reviews
Save
Traveller (626)
Room & Suite (582)
Storyboard
Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Vancouver
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$326.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Vancouver hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bf0e910c629544729dacc42e7bb5a4cb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1176419,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32447113],"additionalContentIds":[],"pollCount":0,"checkin":{"day":12,"month":3,"year":2018},"checkout":{"day":13,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":329,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bf0e910c629544729dacc42e7bb5a4cb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":339,"lowestMetaPrice":326,"additionalPartner":false,"highestMetaPriceDisplay":339,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":339,"lowestMetaPrice":326,"highestMetaPriceDisplay":339,"hotelName":"Shangri-La Hotel, Vancouver","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJmMGU5MTBjNjI5NTQ0NzI5ZGFjYzQyZTdiYjVhNGNiIiwiQUlLIjoiYmUxODIyMzExNDYxNDE2YzkxNDY0NzNhY2NjYmEzOTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/03/2018", "checkOut": "13/03/2018", "lowestPrice": "US$326", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32447113":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,779)Write a Review
There are newer reviews for Shangri-La Hotel, Vancouver
See the most recent reviews
Filter reviews
1,657 results
Traveller rating
1,359
198
58
34
8
Traveller type
Time of year
LanguageEnglish
More languages
1,359
198
58
34
8
Show reviews that mention
All reviewsmarket restaurantchi spamarket by jean georgeslower lobbybathroom mirrorurban fareconcierge teambeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roombreakfast was includedvalet parkingturn down servicefitness centerfour seasons
FilterEnglish
Updating list...
511 - 515 of 1,657 reviews
Reviewed 4 November 2015

This was my first time staying at the Shangri-La Hotel. I checked in later in the evening and was welcomed in the lower level lobby by Mark. I was made to feel very welcome and important from the time I checked in. I was upgraded...More

Thank bubblesc
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 21 November 2015

Dear bubblesc, We greatly appreciate the time and effort taken to share this kind and very detailed feedback. I'm very humbled and honoured to hear that you took a chance on Shangri-La Hotel, Vancouver, and we were able to show you our signature hospitality from...More

Reviewed 4 November 2015

From start to finish - the staff all make you feel special and well looked after. The room was great and the spa was relaxing. Highly recommend this property for any occasion and especially if you are celebrating something special.More

Thank Tess E
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 21 November 2015

Dear Tess E, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your home away from...More

Reviewed 31 October 2015

The guest room has lots of bells and whistles like electric curtain mechanisms and a TV inset in the bathroom mirror, so you can watch a show while brushing your teeth (but not from the tub or elsewhere). Money was spent on the room for...More

2  Thank MannyG2000
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 12 November 2015

Dear MannyG2000, Thank you very much for the time and effort you took to share this feedback. My sincere apologies for the connectivity issues you experienced during your recent business trip. We do offer complimentary Wi-Fi for all of our guests, and send our Engineering...More

Reviewed 30 October 2015 via mobile

Very good experience from beginning to end. Arrived to friendly staff and learned about signature scent found at all properties. Bags were brought to room promptly. Room was nice and clean. Spa was nice and we had a couples massage, which was ok but not...More

Thank ahop86
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 21 November 2015

Dear Aaron H, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm thrilled...More

Reviewed 29 October 2015

There are few places like the Shangri-La in Vancouver that continue to amaze me time and time again. With great staff, and amazing location (if you want to be close to everything without dealing with the noise of downtown - well soundproofed building) we are...More

Thank DCinWhistlerBC
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 21 November 2015

Dear DCinWhistlerBC, We greatly appreciate the time and effort taken to share this very detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm humbled to hear that you continue to return to Shangri-La Hotel, Vancouver,...More

View more reviews
PreviousNext
1101102103104105332
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$279 - US$788 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$279 - US$788 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (626)
Room & Suite (582)
Dining (54)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (3)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
Katie M
28 October 2017|
AnswerShow all 3 answers
Response from smdoctoroff | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Gabriel W
12 May 2017|
Answer
Response from Magmosh | Reviewed this property |
You would need to contact the hotel directly. I'm not sure.
0
Votes
PreviousNext
12345
Room Tips
"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
Read review
"The hotel offers accessible rooms which are really well appointed."
Read review
"Get a room that suits your needs. Even the basic rooms are really good."
Read review
"High Floor, Deluxe Rooms are spacious"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing