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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,526 Reviews from our TripAdvisor Community

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Showing 1,424: English reviews
St. Ives
Reviewed 15 April 2015

The room was lovely, spacious, clean and comfortable. Great location in downtown. However the soundproofing between the rooms is terrible. I could hear guests in adjacent rooms clearly talking and laughing until the early hours of the morning. It was so loud that guests returning to their rooms after evening out actually woke me up! Then there was the building...

Review collected in partnership with shangri-la.com
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Helpful?
1Thank S0phie666
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear S0phie666, Thank you for taking the time to share this feedback, I'm pleased to hear that you enjoyed our central downtown location, and spacious guest rooms. We sincerely apologize for any inconvenience or disruptions you experienced. Unfortunately we were not notified in advance of the construction that took place during your stay; our partners normally provide advance notice so...

San Francisco
Reviewed 14 April 2015

We had an enjoyable 4 night stay at the Shangri-La Vancouver. The location of the hotel couldnt be any better, near shopping, restaurants and Stanley Park. The housekeeping staff was also excellent. Negatives are there is no view from the hotel rooms. Our two corner rooms looked directly into two office buildings; perhaps there are better views from the other...

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Thank amiqsf
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear amiqsf, Thank you for taking the time to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. I'm pleased to hear that you enjoyed our central downtown location, one block from the high street shopping on...

Victoria, Canada
Reviewed 14 April 2015

From the moment you walk in the door to the last moment of a reluctant departure the staff are willing to assist in any way they can in their polite, professional and authentic style. The rooms are extremely well appointed with the highlight being the bed! A great night's sleep is almost assured. This hotel is Vancouver's best, an honor...

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Helpful?
Thank Scott H
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Scott H, Thank you for the heartwarming review. I am very glad to know that our staff was able to assist you during your stay with us and that you had a good night sleep in our bed. Our team is very humbled by your kind comment that we have earned our honour. We certainly look forward welcoming you...

Delta, Canada
Reviewed 13 April 2015

As a result of curveballs that life threw my way...I planned my special "50th" Birthday Extravaganza... using Travelocity and booking a TOP SECRET 5 STAR HOTEL. They don't reveal the hotel until the booking is done. It ended up being the Shangri-La. We arrived at the hotel at 2:00 and waited to check in at the precise time of 3:00....

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1Thank 14coconuts
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear 14coconuts, My sincerest thank you for taking the time to share this detailed feedback. I'm humbled to hear that your birthday celebrations brought you Shangri-La Hotel, Vancouver. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. My sincere apologies for the issues...

Los Angeles
Reviewed 13 April 2015

Superb, elegant, creature comfort friendly are the first words that come to mind, after a glorious week-end at the Shangri -La Hotel in Vancouver, Canada. From the first moment to the last, everything was as perfect as a hotel experience can be. Friendly, highly attentive, professional staff, delicious food at the hotel restaurant, immaculate room with a fantastic huge bathtub...

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Helpful?
Thank LosAngeleslotus
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear LosAngeleslotus, My sincerest thank you for taking the time to share such detailed and kind feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. I'm pleased to hear that you enjoyed dining at MARKET by Jean-Georges, spent time relaxing at CHI,...

Victoria, BC
Reviewed 13 April 2015

My husband and I recently stayed for a single, weekend night at the Shangri-La. Booked thru bevancouver with an Amex bonus, it was nice to take advantage of a hotel that's normally over our price range. Our Deluxe King room was very spacious and well appointed (complete white marble bathroom, integrated lighting throughout, robes/slippers and heavenly bedding). This is an...

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Helpful?
Thank cfbnp200e
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear cfbnp200e, Thank you very much for taking the time to share this feedback from your recent trip to Vancouver. I'm very pleased to hear that you enjoyed our in-room amenities, such as the slippers, robes, and D. Porthault luxury French linens, as well as the spacious marble bathrooms with L'Occitane bath amenities. Thank you for your recommendation to return,...

Irvine, California
Reviewed 12 April 2015

From our very first step into the hotel, the staff already made sure that we will have a wonderful stay and we did! Thank you for making our kids spring break a vacation to remember not to mention that it's our first time in Vancouver, it truly is a beautiful city.

Review collected in partnership with shangri-la.com
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Thank TommyP26
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TommyP26, Thank you for taking the time to share this kind feedback. I'm very pleased to hear that your first trip to Vancouver was a memorable one. It is our goal to provide impeccable service from the moment you step into our hotel. We hope to be able to welcome you and your family back to Shangri-La Hotel, Vancouver...

London
Reviewed 8 April 2015

We stayed here to bookend a visit to Whistler and were pleasantly surprised by the generously sized (for central Vancouver) and appointed rooms. Service levels were excellent, particularly at the F&B outlets (good cocktails at Xi Shi, excellent food, drinks and service at Market) but not spectacular: for example, we were not recognised when returning 6 days after our first...

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Helpful?
Thank Strae
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Strae, Thank you for sharing this very detailed and kind feedback. I'm very pleased to hear that you are familiar with the Shangri-La brand, and have first-hand experience with our sister properties in Asia. Vancouver was chosen as the flagship destination to bring Shangri-La's hospitality to North America, and that also included translating the opulence found in Asia to...

Vancouver, Canada
Reviewed 6 April 2015 via mobile

Shangri la Vancouver. Where do I begin, let me start off by saying you have to stay at this hotel it's a must. The Shangri-La Hotel exceeded all expectations from the beginning when you check in to when you're leaving. The staff are extremely attentive to detail, helpful, professional and courteous. Such a wonderful place, the room spectacular. The Shangri-La...

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Helpful?
2Thank Andyneedsadrink
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Andyneedsadrink, Thank you for taking the time and effort to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. We want to ensure that you feel as comfortable with us as you would be in your...

Appenzell, Switzerland
Reviewed 6 April 2015

I was a little apprehensive. After having stayed at the Shangri La Kowloon, I lost my trust in the brand. I booked Vancouver with great reservation. But the hotel proved me wrong. Very nice and friendly concierges that always adressed me by the name, speedy check-in, well maintained room with cleaning in the morning and turn down in the evening,...

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Helpful?
Thank philosion
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear philosion, Thank you for taking the time to share this feedback from your recent stay with us at Shangri-La Hotel, Vancouver. I'm grateful to hear that you gave us an opportunity to restore your trust in the Shangri-La brand, and our team in Vancouver exceeded your expectations. My apologies for the delayed check-out experience, I have addressed this with...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: €245 - €497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Ctrip TA, Priceline, Travelocity, HotelsforEveryone, Cheap Tickets, Agoda and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are amazing”
 of 5 bubbles 591darrent, 4 Jan 2017 | Read review
“I would imagine all the rooms are as beautiful as ours was.”
 of 5 bubbles lovetotravel28486888, 1 Jan 2017 | Read review
“In case you'd like some breakfast outside the hotel, visit the Urban Fare store just a few steps away.”
 of 5 bubbles 721kaleema, 22 Dec 2016 | Read review
“Bathtubs are just regular size :(”
 of 5 bubbles , 27 Nov 2016 | Read review
“Lots of windows!”
 of 5 bubbles 46janetg, 9 Nov 2016 | Read review
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