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Shangri-La Hotel, Vancouver

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1,504 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Vancouver
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Showing 1,402: English reviews
Los Angeles
Reviewed 15 March 2015

While on an extended business trip to Vancouver last month I had the pleasure of staying at the beautiful Shangri-la Hotel. Everything about the property is first class. The high level of service, apparent immediately upon arrival, is matched by the quality of the accommodations. I was in an Executive Balcony room which had a wonderful view of the downtown...

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Helpful?
1Thank LAMember
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear LAMember, Thank you very much for taking the time to share this feedback from your recent business trip. I'm very pleased to hear that you enjoyed our in-room amenities, including the 24 hour room service, spacious marble bathrooms with heated floors, and your own private balcony overlooking the heart of downtown Vancouver. Our central location makes us an ideal...

Reviewed 14 March 2015

This was our first visit to Shangri- La hotel and chose to stay here because our first choice, the Rosewood Georgia, didn't accept children. While looking for other 5 star hotels, the Shangri-La had amazing reviews written, so we decided to try it out. And the hotel and its employees - did not disappoint. We were impressed from the moment...

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Thank Vennessa D
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Vannessa D, Our sincerest thank you for taking the time to share this very detailed feedback from your family's recent stay at Shangri-La Hotel, Vancouver. We greatly appreciate your recommendation to return as well. We welcome all types of travellers at our hotel, from business travellers on tight schedules, to couples on a romantic retreat, and including families who...

Reviewed 14 March 2015 via mobile

I have been a regular guest at this wonderful hotel. This hotel truly is beautiful. I love the location of the hotel and how central it is. The staff are amazing, from the staff at the valet, to the flawless check in. The general manager, Kari makes everyone feel so comfortable and at home! After a very demanding and exhausting...

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Helpful?
Thank Jennifermovato
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Jennifermovato, Our sincerest thank you for taking the time to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. I'm pleased to hear that you enjoyed our central downtown location, and found time to delight in...

Espoo, Finland
Reviewed 13 March 2015

Shangri-La Vancouver is one of the best business hotel I have visited during my 25 years in global business. Super friendly and competent staff, best possible location and very nice rooms. I can warmly recommended this hotel! I have very seldom had a spotless hotel stay, but this was one.

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Thank Pekka K
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Pekka K, My sincerest thank you for taking the time to share this feedback, we greatly appreciate your kind words and your recommendation of Shangri-La Hotel, Vancouver. I'm pleased to hear that our team managed to wow such a well-heeled business traveller, and that you found our central downtown location convenient. We look forward to welcoming you back to...

Epsom
Reviewed 12 March 2015 via mobile

This hotel came recommended by colleagues who had stayed there before. Although it was a corporate package I had a great room with a balcony, walk-in wardrobe plus a large bathroom. Attentive and friendly staff, good gym and excellent breakfast. Very happy with my stay. Good location in central Vancouver.

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Thank Gibbsy14
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Gibbsy14, Thank you for taking the time to share this feedback. I'm happy to hear that your recent business stay with us met your needs, and that you enjoyed our amenities including our spacious guest rooms - with walk-in closet and balcony - 24 hour fitness centre, and breakfast at MARKET by Jean-Georges. We know how important it is...

Miami, Florida
Reviewed 6 March 2015

What an amazing experience!!!! The location was great, in the middle of the action, but the best was all the attention and details this hotel has to offer. The room, service, food..... everything was flawless. We will definitively come back!

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Thank GuadalupeD778
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear GuadalupeD778, Thank you for taking the time to share this kind and thoughtful feedback. I greatly appreciate your recommendation to return to Shangri-La Hotel, Vancouver, and am pleased to hear that you enjoyed our central downtown location, room service, and service received during your stay. We look forward to welcoming you back to Vancouver again soon.

Montreal, Canada
Reviewed 5 March 2015

Within walking distance of the Art Gallery, waterfront, and Gastown, the location of Shangri-La is one of the best in the city. The staff and concierge were attentive and very pleasant, eager to provide directions to local attractions.The day after my birthday, the staff sent a dessert to my room and apologized profusely for mixing up the date when I...

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Helpful?
Thank Elizabeth F
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear VladimirPoutine, Thank you for your kind and detailed feedback from your recent stay at Shangri-La. I'm humbled to hear that you chose our hotel to celebrate such a special occasion. I'm very pleased to hear that you enjoyed the complimentary Nespresso coffee machine in the room, custom Stearns & Foster mattress, as well as the variety of dishes offered...

Canada
Reviewed 4 March 2015

Great hotel in an amazing city, but somewhat limited by the features of the property Pros: - Very good location on West Georgia, in the tallest building of Vancouver (warning: dont expect a great view, they have the bottom floors) - superb service, true Shangri La style, everybody is always kind and helpful - very charismatic Chinese tea room/bar, -...

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Helpful?
1Thank Miki D
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Miki D, Thank you for taking the time to share this detailed feedback, please trust that I have shared this information with the appropriate department managers to address. I'm pleased to hear that you enjoyed our central downtown location, cocktails in Xi Shi Lounge, and services at CHI, The Spa. I'm disheartened to hear that we fell short of...

Vancouver, Canada
Reviewed 4 March 2015

A beautiful hotel, in a great location, wonderful service...I could go on and on about this hotel! We arrived around 4:30pm, and were immediately greeted by the bellman who helped us with our luggage. Check-in was super quick, We were treated like royalty at the check-in desk, and we got upgraded to a deluxe room without even asking!! The gentleman...

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Thank CarmenVancity
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear CarmenVancity, Thank you for taking the time and effort to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. We want to ensure that you feel as comfortable with us as you would be in your...

Victoria, Canada
Reviewed 26 February 2015

This hotel just continues to impress. After several visits to this hotel, it's like everything is cleaner, shinier, brighter and better than you remembered it, and you were blown away by it all last time!! This hotel is an example of how a hotel should be run; extraordinarily well trained employees, exceptional amenities, amazing location. It's a pleasure to refer...

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Helpful?
Thank Bob P
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Bob P, Thank you very much for taking the time to share this kind feedback. We are humbled by your kind recommendation and referrals to friends, family, and business colleagues. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm delighted to hear that you were able to enjoy the facilities...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: €235 - €468 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Expedia, Shangri-La Hotels and Resorts, Orbitz, Cancelon, Priceline, Odigeo, Travelocity, Cheap Tickets, HotelTravel.com, Ctrip TA, Agoda and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathtubs are just regular size :(”
 of 5 bubbles , 27 Nov 2016 | Read review
“Lots of windows!”
 of 5 bubbles 46janetg, 9 Nov 2016 | Read review
“One bedroom suite has very large corner balcony and very spacious. HUGE shower”
 of 5 bubbles Trvlchnnl, 6 Nov 2016 | Read review
“Deluxe rooms have a really nice lounge area”
 of 5 bubbles travelhappy111, 5 Nov 2016 | Read review
“For city views a corner suit is ideal”
  • View of city and street outside hotel
  • Huge bed!
 of 5 bubbles class321, 2 Nov 2016 | Read review
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