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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,584 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Vancouver
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Showing 1,474: English reviews
Texas City, Texas
Reviewed 4 July 2015

Very,very nice. Great service,location,clean and helpful everything I expected. Vancouver is a great city and Shangri-La Hotel made it that much better. Would stay again when I return. Highly recommended.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Ronald E
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Ronald E, Thank you very much for your kind feedback from your recent stay in Vancouver. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is memorable. I'm thrilled that you enjoyed our central location, which is conveniently located near Vancouver's major attractions, including...

Norwich, United Kingdom
Reviewed 3 July 2015

The staff were always extremely helpful and attentive - we arrived early and left late and everything was done to make that easy. The room was excellent and unobtrusively managed during our time out of the hotel.

Review collected in partnership with Amoma.com
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Helpful?
Thank X9099PVmarkc
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear X9099PVmarkc, We greatly appreciate the time and effort taken to share this feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm thrilled to hear that your stay was smooth and enjoyable, and our team was on hand to assist...

Campbell River, British Columbia
Reviewed 30 June 2015

This hotel is quite simply outstanding. I will definitely be staying at this hotel the next time I am in town. The room was large and the patio was a nice addition. Thank you for the amazing amenities and wonderful attentive staff!

Review collected in partnership with shangri-la.com
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Helpful?
Thank onecoolchick27
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear onecoolchick27, Thank you very much for the time and effort you took to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities, and private outdoor balcony. We greatly appreciate your recommendation to return, and hope to...

White Rock, Canada
Reviewed 30 June 2015

Wow! Shangri-La exceeded our expectations and we thoroughly enjoyed out stay. I've worked with GM Kari before at the Delta Pinnacle and his team were great from check-in (they personally take you to the room and show you the features), to the fitness center which made great smoothies! Thanks for making my anniversary a huge success with my wife:)

Review collected in partnership with Amoma.com
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Helpful?
Thank 577troyh
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear 577troyh, Thank you very much for your kind feedback from your recent stay. It was a pleasure having you at my new home at Shangri-La Hotel, Vancouver, I'm honoured that you chose to celebrate your anniversary with us as well. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so...

Echo Beach
Reviewed 23 June 2015 via mobile

Great rooms and location. We spend the majority of our time in Asia so know the Shangra Las well. This property misses the grand lobby that we are used to. The staff is good however, not to the standards of most Asian properties.

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1Thank K L
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear K L, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased to hear that you are a loyal Shangri-La traveller, and you have had the opportunity to visit many of our sister properties in Asia. As the flagship for North America, Shangri-La Hotel, Vancouver brought the brand's renowned hospitality...

Nanaimo, British Columbia
Reviewed 23 June 2015

I recently joined my team of professionals in a conference held at Shangri-La. The service we received throughout our time at the conference was 5 star - staff were friendly, knowledgeable and very helpful; the food was fantastic and diverse; the ambience was comfortable. I overnighted at the hotel and wish I could have had more time to enjoy the...

Review collected in partnership with shangri-la.com
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Helpful?
Thank islandgirladventurer
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear islandgirladventurer, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team during your conference. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us...

Vancouver, Canada
Reviewed 22 June 2015

I work for a Tour Operator in Vancouver that is proud to work with the Shangri-la Vancouver. We had a situation occur in June with a family here for FIFA that entailed tact, diplomacy, integrity and creativity to resolve a communication issue. Vincent went beyond the call of duty to work on a solution for our guests that was truly...

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Helpful?
1Thank Sandra K
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Sandra K, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, and most importantly, be a reliable source of support when unexpected incidences arise. I'm very proud to hear that Vincent provided helpful assistance with your family, and all...

Wasaga Beach, Canada
Reviewed 21 June 2015

My first trip to Vancouver, My first experience at a Hotel of this caliber! From the time I arrived to the day I left I was treated like royalty! The room was amazing! Food, oh, the food was plentiful,tasteful, Delicious!!! Still talk of this experience, to anyone who will listen! I stayed hear in August 2010, but the drop down...

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Helpful?
1Thank Sean W
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Sean W, Thank you very much for the time and effort you took to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities - including our custom Sterns & Foster mattresses, d’Porthault French linens, and turn...

Edinburgh, United Kingdom
Reviewed 21 June 2015 via mobile

Everything about our stay was perfect, room, staff, breakfast, location. The room wasn't huge but had everything we needed and more - all the details have been carefully considered even down to the night lights under the bedside cabinets! Bathroom was huge with a great shower and Jacuzzi bath. There's even a nespresso machine in the room. The staff were...

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Helpful?
Thank JPCP73
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear JPCP73, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, including the one-touch technology settings, complimentary Nespresso, and nightly turn down service. Thank you for your kind comments regarding our deluxe breakfast at MARKET by Jean-Georges. Lastly, I'm pleased you enjoyed our...

Thornton Cleveleys, United Kingdom
Reviewed 19 June 2015

We are on our first trip to Canada, with the Shangri La being the first hotel on our tour and it did not disappoint - we are already looking forward to our next stay. Great service, excellent room and very convenient location.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Ann C
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Ann C, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that your first trip to Canada was filled with great memories. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is memorable. We greatly...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: €253 - €561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Shangri-La Hotels and Resorts, Hotwire, Travelocity, Cheap Tickets, Cancelon, Ctrip TA, HotelsforEveryone, TripOnline SA, Priceline, getaroom.com, Jetsetter and Evoline ltd so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
11 questions
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Manchester
over a year ago
Victoria, Canada
Taichung, Taiwan
19 days ago

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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms are a lovely touch and not common in Vancouver”
D5472UZmariak, 18 Apr 2017 | Read review
“Rooms are aging a little at this hotel however they are very clean and functional.”
MelPhelps, 16 Apr 2017 | Read review
“9th floor, deluxe suite.”
  • view from the room 9th floor
171lindseys, 5 Apr 2017 | Read review
“An execuive suite overs greater space and comfort.”
Laser3116, 29 Mar 2017 | Read review
“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
SeanL15, 7 Mar 2017 | Read review
5 of 5