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Shangri-La Hotel, Vancouver

1,779 reviews
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Traveller (626)
Room & Suite (582)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,779)Write a Review
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461 - 465 of 1,657 reviews
Reviewed 2 February 2016

I was very lucky to spend my birthday with friends at the Shangri-La! The staff was so kind to make our stay extra special including the most divine gluten-free and dairy-free cake….with bubbles of course! We also enjoyed cocktails in the Xi Shi Lounge and...More

Thank VictoriaTaste
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 8 February 2016

Dear VictoriaTaste, Thank you very much for the time and effort you took to share this kind and very thorough feedback. I'm thrilled that you chose Shangri-La as your home away from home to celebrate your recent birthday. It's great to hear you enjoyed our...More

Reviewed 2 February 2016 via mobile

This hotel far exceeds all expectations. The moment you arrive to the moment you're leaving you are treated like royalty. Customer service skills of the staff here are world class. Other hotels could learn a lot from them here, first class all the way. Market...More

2  Thank Andyneedsadrink
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 8 February 2016

Dear Andyneedsadrink, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm pleased you...More

Reviewed 2 February 2016

If you have the $, highly recommend the Shangri-la, Vancouver! Located two blocks from Robson, with lots of great eats and only about a 5 min around-the-corner walk from Burrard (skytrain) station, this hotel was perfectly located in downtown Vancouver! And when we didn't feel...More

Review collected in partnership with shangri-la.com
Thank RentonA
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 8 February 2016

Dear RentonA, Thank you very much for the time and effort you took to share this kind and very thorough feedback. I'm thrilled that you chose Shangri-La as your extended home away from home during your recent trip. It's great to hear you enjoyed our...More

Reviewed 2 February 2016 via mobile

I always wanted to stay at a Shangri-la as I had heard the customer service was fabulous. Well I wasn't let down at my recent stay in Vancouver. Polite, personal and professional! Great hotel, with the location in the centre of the city; steps away...More

Thank LW7163
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 8 February 2016

Dear KW7163 Thank you very much for the time and effort you took to share this kind and very thorough feedback. I'm thrilled that you finally had an opportunity to experience Shangri-La Hotel, Vancouver, and to hear you enjoyed our convenient and central downtown location,...More

Reviewed 1 February 2016

My friends and I treated ourselves to a birthday weekend at the fabulous Shangri-La Hotel in Vancouver. From the moment we pulled the car up front, we were treated so well! Every single staff person we encountered was attentive and friendly. Make sure to enjoy...More

Thank LJP99
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 8 February 2016

Dear LJP99, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your friends feel comfortable in your home away from home....More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$279 - US$790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$279 - US$790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (626)
Room & Suite (582)
Dining (54)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (3)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
Katie M
28 October 2017|
AnswerShow all 3 answers
Response from smdoctoroff | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Gabriel W
12 May 2017|
Answer
Response from Magmosh | Reviewed this property |
You would need to contact the hotel directly. I'm not sure.
0
Votes
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Room Tips
"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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"High Floor, Deluxe Rooms are spacious"
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