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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,584 Reviews from our TripAdvisor Community

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Showing 1,474: English reviews
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Montreal
Reviewed 2 days ago NEW

From the very moment you walk in, to the moment you leave: the staff is super friendly and going way beyond your expectations to help you! I was upgraded to a deluxe room at check-in: incredible room with several features I had never seen before! Super spacious with incredible bed Nice desk with a view, and a power/connexion console Nespresso...

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Thank Dudeneverstop
Vancouver, Canada
Reviewed 2 days ago NEWvia mobile

Really enjoyed the hotel, the concierge was kind and helpful and the general manager is a wonderful man, very hospitable and a true professional. The food and service at the restaurant was irreproachable and I look forward to returning. Have the sashimi appetizer. Nicely done!

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Thank MLLeclerc
Geneva, Switzerland
Reviewed 5 days ago NEW

I was luck enough to stay yet again at Shangri-la Vancouver on my annual trip to Whistler. It's the perfect stop-off point when traveling long distance and needing a place to spend the night before the onward journey and/or to explore Vancouver. Staff was super friendly and efficient, the room extremely well appointed with a full size Nespresso machine (much...

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Thank Maria K
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Maria K, Thank you very much for taking the time to review Shangri-La Hotel, Vancouver on TripAdvisor. I'm truly thankful that you decided to return to Shangri-La, and give us another opportunity to earn your loyalty back. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms with a personal Nespresso Machine and our...

Reviewed 1 week ago NEWvia mobile

The hotel is new and well maintained but the setup of the hotel with the reception in the basement and main lobby on the street level is confusing. There is only one staff in the whole lobby of the hotel and the elevator area was so small I always thought I went into the wrong place. In general this is...

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Thank Greg C
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Greg C, I very much appreciate the time and effort you have spent to share your feedback. The arrival experience in our underground porte cochere has been designed to protect our guests from the elements, mainly during the rainy season in Vancouver. Our lobby is also designed in an intimate way in order to respect the privacy of our...

Gold Coast, Australia
Reviewed 1 week ago NEW

We are always impressed with the staff at Shangri La hotels. They always go above and beyond. The location was great 20 min walk with children to Stanley Park. 10 min Taxi to Granville Island, 20min taxi to the international airport. Amongst all the high end stores and great restaurants. Handy Urban market on the door step.

Review collected in partnership with shangri-la.com
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Thank MelPhelps
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear MelPhelps, Thank you so much for taking the time to share this amazing review on Trip Advisor. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable. I'm thrilled that you enjoyed our convenient downtown location, which is walkable to Stanley Park, and is steps away from the...

Vancouver, Canada
Reviewed 1 week ago

You would need to book a North West view to see the best of the mountains! The restaurant is, in my opinion, a little over priced, but the service is perfect! There are lots of activities to take part of and around the hotel in the area. The Urban Fare downstairs offers an excellent service for any needs (morning coffee,...

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Thank Dima I
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Dima I, Thank you for taking time in sharing your experience at Shangri-La Hotel, Vancouver. I am glad that you enjoyed our guest rooms with stunning views on the mountains. I'm thrilled that you enjoyed our convenient downtown location, which is walkable to Stanley Park, and is steps away from the luxury shopping along Alberni Street, and the restaurants...

Reviewed 1 week ago

The hotel was conveniently located near some really great shopping. The hotel was clean and both checking in and checking out were easy and quick. The room itself was very spacious and modern. The bed was comfortable. The food at their restaurant was delicious. I have no complaints and would stay there again. One recommendation I have is to put...

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Thank Scudderk
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Scudderk, We greatly appreciate the time and effort taken to share this kind feedback. I'm thrilled that you enjoyed our convenient downtown location, which is walkable to Stanley Park, and is steps away from the luxury shopping along Alberni Street, and the restaurants and shops along Robson Street. I am glad to hear your check-in and check-out were easy...

San Francisco Bay Area
Reviewed 2 weeks ago via mobile

Gorgeous property with beautiful details and outstanding, thoughtful service. Our daughter received a stuffed toy upon arrival and later cookies were brought to them room. Rooms and lobby beautifully appointed, the best location close to everything, great restaurants and shopping. Would love to come back!

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Thank Satisfied_Traveller1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Satisfied_Traveller1, I would like to warmly thank you for your feedback in regards to your recent stay at Shangri-La hotel, Vancouver. I'm glad you enjoyed our hotel's amenities and spacious guest rooms. I'm thrilled that you enjoyed our convenient downtown location as well, which is walkable to Stanley Park, and is steps away from the luxury shopping along Alberni...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago

We just had our corporate event at the Shangri-La and we stayed overnight for the event. Their service, staff, accommodations and food were excellent! The staff were very helpful, the rooms were clean and we had all the amenities we needed. The bed was comfortable and Shangri-La thought of all the minute details you will ever want to make your...

Review collected in partnership with shangri-la.com
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Thank A TripAdvisor Member
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Guest, Thank you very much for taking the time to review Shangri-La Hotel, Vancouver on TripAdvisor. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms with custom Stearns & Foster mattresses, and restaurant offerings. Personalized hospitality is our number one priority, and I am glad to hear that you experienced the best our...

Reviewed 2 weeks ago

Where do I begin: The Shangri-La is the best hotel experience I have ever had. I felt like royalty the minute I pulled up. They had a private check in and valet parking (such a relief in a big city, and the service made me feel like royalty. They brought up our luggage, and we had a patio with an...

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Thank Lindsey S
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Lindsey S, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver on TripAdvisor. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I'm pleased you enjoyed our hotel's amenities, including our...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: €254 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Shangri-La Hotels and Resorts, Hotels.com, Travelocity, Orbitz, Ctrip TA, Cheap Tickets, HotelsforEveryone, Cancelon, Priceline, TripOnline SA, getaroom.com, Jetsetter, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
11 questions
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Manchester
over a year ago
Victoria, Canada
Taichung, Taiwan
17 days ago

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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms are a lovely touch and not common in Vancouver”
D5472UZmariak, 18 Apr 2017 | Read review
“Rooms are aging a little at this hotel however they are very clean and functional.”
MelPhelps, 16 Apr 2017 | Read review
“9th floor, deluxe suite.”
  • view from the room 9th floor
171lindseys, 5 Apr 2017 | Read review
“An execuive suite overs greater space and comfort.”
Laser3116, 29 Mar 2017 | Read review
“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
SeanL15, 7 Mar 2017 | Read review
5 of 5