We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (193)
Room & Suite (102)
Pool & Beach (5)
Overview
  • Excellent40%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“the river”(130 reviews)
“next door”(52 reviews)
AMENITIES
Free Wifi
Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$171.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all New Westminster hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4c5576ef6f9643be84d930d0bc99f05b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":183555,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34356465],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":171,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4c5576ef6f9643be84d930d0bc99f05b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":191,"lowestMetaPrice":171,"additionalPartner":false,"highestMetaPriceDisplay":191,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":191,"lowestMetaPrice":171,"highestMetaPriceDisplay":191,"hotelName":"Inn at the Quay","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRjNTU3NmVmNmY5NjQzYmU4NGQ5MzBkMGJjOTlmMDViIiwiQUlLIjoiZGZmM2UzOTM5YzAwNGY5YjlkOTI0ZmM4NzQzOGM1ZWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$171", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34356465":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (527)
Filter reviews
516 results
Traveller rating
202
186
78
28
22
Traveller type
Time of year
LanguageEnglish
More languages
202
186
78
28
22
Show reviews that mention
All reviewsboathouse restaurantthe rivernext doornice viewdowntown vancouverstarbucks coffeesmall balconynice boardwalktrain tracksgrocery storeshops and restaurantswine glassescomfy bedacross the streetenjoyed my staywould highly recommend this hotellower mainland
FilterEnglish
Updating list...
1 - 5 of 516 reviews
Reviewed 2 days ago via mobile

A nice hotel set right on the river, it's older but immaculately clean and well kept, the bed was comfy and my room had a balcony overlooking the water. The welcome and check out was a little cold which was a shame as it's clear...More

Thank CVBrad
Reviewed 4 days ago

I've stayed here a few times now while in Vancouver for business as it's my companies hotel choice. The setting is quite pretty over looking the Fraser River, however with condo construction going on right next store and train tracks with trains being coupled together...More

Thank _jm37goalie
Response from Kathy M, General Manager at Inn at the QuayResponded 2 days ago

Thank you for continuing to choose the Inn at the Quay for your business travels to our area. I'm sorry to hear that our guest services staff did not wow you and fully understand the necessity of being greeted with a pleasant welcoming. A couple...More

Reviewed 3 weeks ago via mobile

Upon arriving, we were not even acknowledged.... stood at the counter for a couple minutes before even being blandly welcomed. No smile even. Room was the smallest, most cramped one I've ever been in... This was the room for the military "discount". For an extra...More

1  Thank MelodieH
Response from Kathy M, General Manager at Inn at the QuayResponded 2 weeks ago

Dear Melodie, Please accept my sincerest apologies for the lack of service you received and for sharing your concerns. Military and ALL guests are important to us at the Inn at the Quay. I'm a little confused over your comments regarding the carpet as it...More

Reviewed 3 weeks ago

This is our go to place to on our frequent trips to New Westminster (our daughter lives close by). There are cheaper hotels though they tend to be either close to the centre of the town and/or the skytrain and/or the rail yards so are...More

Thank calgarydavid2015
Response from Kathy M, General Manager at Inn at the QuayResponded 2 weeks ago

Thank you David for your continued loyalty and posting. Have you signed up for our "Quay to Rewards" program? If not, please send me an email kmackerricher@innatthequay.com and we will get you set up immediately.

Reviewed 5 weeks ago via mobile

This hotel is clean and the decor in the rooms and lobby are eclectically decorated and the rooms are clean and tidy. I do have to say that I am not impressed with the customer service of the night auditor. ( we checked in at...More

Thank PatricknPam
Response from Kathy M, General Manager at Inn at the QuayResponded 2 weeks ago

Dear Patrick and Pam, Please if you would give me a call on my direct line 604-523-3502 or email kmackerricher@innatthequay.com to discuss further. I believe you were attending an event at the Metro Hall in NW and had 20 + people in your room prior...More

View more reviews
Best Value Properties in New Westminster, Canada
See all New Westminster HotelsSee all
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Details
Price range
US$122 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$122 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (193)
Room & Suite (102)
Pool & Beach (5)
Dining (2)
Questions & Answers
Ask a question
tarapatel06
13 July 2017|
AnswerShow all 2 answers
Response from MEP1950 | Reviewed this property |
No laundry facilities that I am aware of? Phone the hotel as they can advise you of any local laundromats in the area. Location is very good for travelling around this area.
0
Votes
Cindy O
23 November 2016|
AnswerShow all 3 answers
Response from Kathy M | Property representative |
$10 per night + taxes. If you drive an electric or hybrid car no charge. We look forward to welcoming you to the Inn at the Quay.
0
Votes
Alley P
11 September 2016|
AnswerShow all 8 answers
Response from HowardFreeland | Reviewed this property |
There is NO option for getting from the airport or the ferry terminal to New Westminster by boat. From the airport your best method of getting to the hotel is to take the Skytrain from YVR on the Canada line to Waterfront... More
3
Votes
Room Tips
"All rooms have river view"
Read review
"most have a balcony, ask for west facing if like sunset. east facing probably has a better view"
Read review
"You can get a room over looking the Fraser River and watch the boats go by as well it is the quiet side."
Read review
"Ask for a room with higher number. Eg.516 not 506, higher the number, further out on the river. Even..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing