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Inn at the Quay

521 reviews
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Traveller (193)
Room & Suite (102)
Pool & Beach (5)
Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“the river”(126 reviews)
“next door”(51 reviews)
Free Wifi
Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (521)Write a Review
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Show reviews that mention
All reviewsboathouse restaurantthe rivernext doorgreat viewsky traindowntown vancouverstarbucks coffeesmall balconyskytrain stationnice boardwalklove this hotelgrocery storeshops and restaurantscomfy bedwine glassesacross the streetenjoyed my stay
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1 - 5 of 511 reviews
Reviewed 2 weeks ago

Very good staff. Clean rooms, nice facilities - great location. Their bathrobes rival those at much pricier hotels. This location is within very close walking distance to several good restaurants and a mall that also has good restaurants and various fun shops. The location is...More

Thank mkangj
Response from Kathy M, General Manager at Inn at the QuayResponded 1 week ago

Thank you for your posting! As an independent hotel we pride ourselves in small details such as the fabulous bathrobes, real wine glasses and Cutler Salon amenities, in addition to water views from every guest and meeting room. The Inn at the Quay looks forward...More

Reviewed 3 weeks ago

The room was clean and reasonably comfortable; however the inn was "out in the middle of nowhere" relative to downtown Vancouver. Inn staff demonstrated poor communication and customer care skills. The Boathouse restaurant, connected to the hotel, got my Christmas eve dinner order wrong, which...More

Thank PNWExplorer1
Reviewed 4 weeks ago via mobile

Stayed four nights for business. A dated hotel but well kept with helpful, friendly staff. Nearby construction makes access difficult. My only complaint was the wifi was very temperamental. Staff stated there is limited bandwidth and when too many people use it the result is...More

Thank flatlandermanitoba
Response from Kathy M, General Manager at Inn at the QuayResponded 4 weeks ago

Thank you for your posting! We hope to welcome you back again soon. Two new restaurants opened within a 5 minute walk of the Inn at the Quay - Kelly O'Bryan's Irish Pub and Restaurant (located on the old Keg site) and Piva Modern Italian...More

Reviewed 4 weeks ago

We have been to many functions at the Inn at the Quay over the years. We have always been treated with the utmost respect and helpful service. The rooms and service are first rate and we would highly recommend the Inn to anyone visiting our...More

1  Thank Kendalll
Response from Kathy M, General Manager at Inn at the QuayResponded 4 weeks ago

Thank you Kendall for your kind posting and loyalty!!

Reviewed 4 weeks ago

I'm not sure how many other hotels are in New West (off the top of my head) but this might be the only one worth checking out. It's a great location for doing anything in downtown New West. It's located right on the Fraser River....More

Thank W4477ZMmarkr
Response from Kathy M, General Manager at Inn at the QuayResponded 4 weeks ago

Thank you for choosing the Inn at the Quay for your recent travels to New Westminster. We look forward to welcoming you back again in the future.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$117 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$117 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (193)
Room & Suite (102)
Pool & Beach (5)
Dining (2)
Questions & Answers
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tarapatel06
13 July 2017|
AnswerShow all 2 answers
Response from MEP1950 | Reviewed this property |
No laundry facilities that I am aware of? Phone the hotel as they can advise you of any local laundromats in the area. Location is very good for travelling around this area.
0
Votes
Cindy O
23 November 2016|
AnswerShow all 3 answers
Response from Kathy M | Property representative |
$10 per night + taxes. If you drive an electric or hybrid car no charge. We look forward to welcoming you to the Inn at the Quay.
0
Votes
Alley P
11 September 2016|
AnswerShow all 8 answers
Response from HowardFreeland | Reviewed this property |
There is NO option for getting from the airport or the ferry terminal to New Westminster by boat. From the airport your best method of getting to the hotel is to take the Skytrain from YVR on the Canada line to Waterfront... More
3
Votes
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Room Tips
"You can get a room over looking the Fraser River and watch the boats go by as well it is the quiet side."
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"Ask for a room with higher number. Eg.516 not 506, higher the number, further out on the river. Even..."
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"The rooms at the rivers edge and on the upstream side will have the best views"
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"Stay Away Stay Away"
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