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Four Points by Sheraton Kelowna Airport

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5505 Airport Way, Kelowna, British Columbia V1V 3C3 Canada
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Traveller (135)
Room & Suite (17)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Kelowna Airport
Updated 20/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 36 hotels in Kelowna
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to Four Points by Sheraton Kelowna Airport, your Kelowna “home away from home.” Four Points by Sheraton Kelowna Airport aims to make your visit to Kelowna, British Columbia as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. For those interested in checking out Hoof Prints Barnyard while visiting Kelowna, Four Points by Sheraton Kelowna Airport is a short distance away. If you’re looking for other things to do, you can check out Kasugai Japanese Garden, Kempf Orchards, or Okanagan Lavender & Herb Farm, which are popular gardens amongst tourists. While staying at Four Points by Sheraton Kelowna Airport, you can find some great restaurants within walking distance of the hotel including Gulfstream and KAYA Sushi + Grill.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Children's television networks
Electric vehicle charging station
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, German, Hindi
Hotel links
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613Reviews5Q+A100Room tips

Reviews
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Traveller rating
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JamasWise wrote a review Jun 2022
Ottawa, Canada62 contributions23 helpful votes
Hotel's Favourite
Welcome to Calgary … oh sorry Kelowna. Our flight was diverted and we ended spending the night at this hotel. The staff were excellent. They kept the dining room open late to feed everyone. Our room was great. Shuttle from/to airport was convenient.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy Thacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 24 Jun 2022
Dear JamasWise, Thank you very much for choosing to stay with us during your unexpected visit to Kelowna! I am so pleased to hear that the team made your stopover as pleasant as possible! We will look forward to you planning an expected trip to Kelowna some time in the future! Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phil C. wrote a review Jun 2022
Central Saanich, Canada205 contributions87 helpful votes
I stayed here to facilitate a group learning event. The room was very clean, as were the open, public washrooms. The on-site snack shop was fully stocked, the conference room was clean. The in-house AV was a disappointment due to short in-house cables of all things, but other than that it was a suitable venue for what I needed to do. I was truly surprised by the lack of masks indoors. Throughout the visit, I was the only person, short of the staff, who wore a mask insofar as I saw.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Try to get a room away from the elevator. I found it particularly noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stacy Thacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 13 Jun 2022
Dear TrippyPhil - Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Your feedback in regards to the cables has been shared with the Sales & Events team. I am confident that the necessary steps will be taken to ensure your equipment experience is an isolated incident. Thank-you again for choosing to host your event with us, we will look forward to hosting your group again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GadgetGaley wrote a review May 2022
Osoyoos, Canada10 contributions3 helpful votes
Clean bright lobby fresh and clean. Friendly Reception with Ryan and offered all the information for my stay, long term parking and shuttle to the airport tomorrow. Open Table reservation for Gulfstream in the hotel was available 1/2 early when I went in for happy hour. Server asked if I wanted to sit in the very active and busy pub or the dining room. Even though the pub felt good I chose the dining room for a quieter place to meet and dine with long time friends. Excellent food and service. Comfortable environment with a no rush feeling for our long fun filled visit. Night cap in the quieter pub at evening end. Breakfast was hot eggs crispy bacon and my kind of coffee, service was excellent thanks Corina. Tom Thaler with CMHHeli.com was in a sales kiosk by the elevator, so I stopped to see what this was about. Friendly well spoken and informative representative for helicopter adventures. Kelowna people here at Four Points Airport Way Hotel make me happy and comfortable.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy THacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 13 Jun 2022
First of all, thank you for staying at the Four Points by Sheraton Kelowna Airport. I know that you have a lot of choices in accommodations and we are deeply honored and grateful that you have chosen us for your stay in Kelowna. Secondly, I would like to thank you for taking the time to share your experience with us and for all your gracious and very encouraging remarks! I will be sure to share your kind works with Corina, Ryan & Tom. The team looks forward to your visit next year for some more heliskiing adventures!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jrowd wrote a review Jan 2022
Aspen, Colorado1 contribution
Great property. Super nice staff and service! A pleasant surprise! Nice bar and restaurant too. Great place to stay on your way into Canada for some powder skiing. Very convenient to the airport, both commercial and private. I highly recommend the property.
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin S wrote a review Dec 2021
1 contribution1 helpful vote
Just a 5 minute shuttle (free) from the airport. Lounge, Dining Room, pool and free wi-fi checks all our boxes. Right from the time we checked in (Harman) at reception, there was exceptional, friendly service with maintenance people moving around quietly cleaning the common areas.
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: We were on the top floor and didn't hear a thing until people started to leave in the morning.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stacy THacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 21 Dec 2021
Happy Holidays from Kelowna! Thank you for your amazing review. We were so happy to hear that you had an overall positive experience on your last visit and we truly appreciate your comments regarding our amenities and staff. We will be sure to share your kinds words with Harman. Thank-you again - we look forward to you staying with us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrienne R wrote a review Dec 2021
Peachtree City, Georgia11 contributions1 helpful vote
This is a great hotel when traveling thru Kelowna. Staff are super friendly and helpful. Rooms are very clean and quiet. The on-site restaurant has a good menu and choices. The shuttle service is excellent and they run all night. Shout out to the night manager who had a big friendly smile (behind his mask!) at 3.40am. This is my go to hotel for my first and last night in Kelowna the way my flights fall.
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy THacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 21 Dec 2021
Greetings from Kelowna! Thank you for taking the time to share this wonderful review and also recognizing the efforts of our team members! We truly appreciation your comments about the food and beverage offerings, shuttle service and of course our amazing night manager, Afshin. We will share your feedback with our team and we look forward to you visiting us again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adrimcm wrote a review Nov 2021
Vancouver Island, Canada80 contributions47 helpful votes
The room is beautiful, with an awesome desk and chair, there are great USB chargers. The temperature control isn’t the best… either warm or cool. BUT Where my experience was shattered is the bed. I was exhausted when I arrived and needed a good sleep. The bedding is lovely crisp and cottony-feeling. The problem is the mattress: it is so plush that I feel like I am in a hammock - and at 3:30 am i was awake with my back is in agony. Yes the feeling of massive pillow top is momentarily lovely, but for anyone with a sensitive back whom reads this - take note, it is NOT a supportive mattress in the least. I really wanted to love this hotel, but I cannot…. And with how chains standardize their bedding, I know I’ll be needing to steer clear of the 4 Points by Sheraton in the future.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy THacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 26 Nov 2021
Dear Adrimcm, On behalf of the entire hotel team, we want to thank you for sharing your most recent experiences with us during your recent stay at the Four Points by Sheraton Kelowna Airport! We appreciate you taking the time to give us such honest and constructive feedback. Thank you for you kind words regarding our bedding. Although, I was disappointed to hear you had an unrestful sleep due to type of mattress in the room. These are not the take-away memories we strive for here, so we sincerely apologize for you unpleasant experience. Our property is scheduled for a room refresh sometime in 2022, including the mattresses and we hope you decide to give us another chance to redeem ourselves. Please note, your review has been shared with the hotel team in an effort to continue to deliver great experiences. We also recognize these are unusual times and we thank you for choosing to stay with us. We hope you decide to visit us again in the near future as we'd love to welcome you back! Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cathjimspence wrote a review Oct 2021
Rossland, Canada57 contributions14 helpful votes
This was a return visit and we were very happy with our stay. It still feels like a new hotel, super clean and sparkly. The rooms are large and modern. Great bathrooms. The staff were all super friendly and helpful- I needed dental floss and they had a full drawer of such needs available. They were doing a good job with covid protocols. The hotel is basically in a parking lot, so don't select for it's BC beauty, but it's super close to the airport and I will return again.
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Date of stay: October 2021
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stacy THacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 4 Nov 2021
Dear cathjimspence - Thank you for your fantastic rating and review of your experience at Four Points by Sheraton Kelowna Airport. It is very rewarding to see your comments in regards to our rooms. We want to ensure we are providing our guests with the safest stay possible, so we would like to thank you for noticing our efforts. We truly look forward to welcoming you back when travels bring you back to Kelowna. May you always have safe and memorable travels to come. Thank you for choosing us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sherri S wrote a review Sep 2021
3 contributions2 helpful votes
Four Seasons Sheraton; We have been staying in various hotels in our move from Quebec to Nanaimo. This was the best stay. Staff gets a 10/10 from us. Friendly, warm and accommodating. The room is perfect, also 10/10. Great view and excellent location. No travel time lost what so ever. So much to offer and the food and staff of the restaurant GULFSTREAM deserve equally another 10/10. Would come back in a heartbeat. We really appreciated the attentiveness of our server Sierra who made our experience so memorable! I must also mention Logan who kept tabs on how we were doing. Can you believe we even had a visit from the chef. I may also add, that finally, after all of these provinces and hotels, we have enjoyed a great cup of coffee which we requested from the front desk! You can take advantage of the comfortable outdoor seating to do that.😊
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stacy THacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded 5 Nov 2021
Dear Sherri, Hello from Kelowna! Thank you for taking the time to share this wonderful review and also recognizing the efforts of our team members! We truly appreciate your comments on our hotels amenities, food and beverage offerings and of course our amazing employees. We will share your feedback with our team and we look forward to you visiting us again in the near future. Safe Travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cate wrote a review Jul 2021
5 contributions
We arrived early with bags and kids, exhausted from a long drive, and the front desk staff could not have been kinder. They stored our bags, visited with our kids, and made us feel truly welcome. There is a gorgeous, large outdoor lobby space out back, perfect for relaxing or working. The hotel is clean and elegant. The restaurant is friendly and food is tasty (I had the truffle Gouda poutine). Pool is bright and clean. General manager Jason was super nice and answered several questions I had about things to do in the area. I will definitely stay here again. It is an excellent hotel. Oh, and Isabelle at the front desk was always working! I joked with her I would leave in my review that she needs a vacation. ;) Despite seemingly always working the front desk, she was ever cheery, pleasant, and ready to help me. Thank you Isabelle for making our multi-night stay at your hotel such a wonderful time! I wish I knew the names of other staff too - they were all, without exception, so welcoming and professional. It was impressive.
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Date of stay: July 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$130 - US$176 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelowna
NUMBER OF ROOMS
120
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Frequently Asked Questions about Four Points by Sheraton Kelowna Airport
What are some of the property amenities at Four Points by Sheraton Kelowna Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Kelowna Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Kelowna Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Kelowna Airport?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Four Points by Sheraton Kelowna Airport?
Conveniently located restaurants include Gulfstream, KAYA Sushi + Grill, and DunnEnzies Pizza Co..
Are there opportunities to exercise at Four Points by Sheraton Kelowna Airport?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Four Points by Sheraton Kelowna Airport have an airport shuttle?
Yes, Four Points by Sheraton Kelowna Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Kelowna Airport have airport transportation?
Yes, Four Points by Sheraton Kelowna Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Kelowna Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Points by Sheraton Kelowna Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Kelowna Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.