Have to travel a lot for work and I stayed at the Kelowna Ramada in the past, last time about 2 years ago. Room was ok, clean, but I did not feel welcome. Check in rather distanced and not very personal. Also, not a big Smitthy's food fan. Overall not a deal breaker, but I have better memories.
Stayed here dec 23 to 24 and 26 to 28. Got the Queen Business Class Suite as usual. Staff here are awesome. Got to use the pool for the first time as well I did notice they have an outdoor patio beside the pool for summer use which I did not see when I was here in the summer. I will be back in the summer if not sooner.
The photos look nicer than it was. We got the New York suite and the wall paper was peeling and curtains broken, the carpet wasn’t clean, the tv didn’t work, the staff did not care. The front desk didn’t answer the phone for 45 mins when calling from the room.the lobby was dirty and dusty, the staff at Mickie’s pub (I believe it’s called) the restaurant attached where incredibly rude. The hotel could use a serious clean and up do, very old and dirty. Expected more when paying 500$ For a day and a half. Not worth the money, there’s many other hotels near with better cleanliness and staff
Stayed in this hotel last week. They charged for extra money for water bottle they put in the room and does not mention anywhere about charge. When you call them at front they said you used 2 bottles and charged for 2 bottles which we never used. Front desk is rude and not willing to help at all. Never recommend.
I have stayed at the Ramada Kelowna Hotel & Conference Centre numerous times. I have always found the staff to be friendly and helpful. The rooms are always clean the beds are comfortable and I always get a good nights sleep. The price is right and would recommend it to anyone looking for a good hotel at an affordable price.
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