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Delta Hotels by Marriott Grand Okanagan Resort

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1310 Water Street, Kelowna, British Columbia V1Y 9P3 Canada
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Room & Suite (378)
Pool & Beach (67)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 06/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Delta Hotels by Marriott Grand Okanagan Resort
Updated 06/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 36 hotels in Kelowna
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Relax at Delta Hotels by Marriott Grand Okanagan Resort at our urban resort located on scenic Okanagan Lake. Immerse yourself in lakeside ambiance in the midst of British Columbia's Wine Country at Delta Hotels by Marriott Grand Okanagan Resort. Set on Okanagan Lake and surrounded by picturesque mountains, our urban resort offers stylish hotel rooms and suites with deluxe amenities. Dine at our popular hotel restaurant and sip cocktails or wine on our lakefront patio. Stay fit in our fitness centre or a dip in our sparkling indoor and outdoor pools. Enjoy kayaking or skiing on Okanagan Lake, go biking, hiking or explore local wineries in BC's premier grape growing region. Whether you’re traveling with friends or family, our vacation rentals have the best amenities for spending time with the people that matter most. Our resort is located in the heart of Kelowna and is walking distance to shopping, dining and entertainment. Those looking to host an event in Kelowna will be thrilled with our elegant event space, including outdoor terraces and a grand ballroom, superb catering and event planning services. An exciting four-season, lakeside getaway awaits you at our resort in Kelowna.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Casino and Gambling
Hiking
Water sport equipment rentals
Bowling offsite
Patio
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Harbour View
Languages Spoken
English
Hotel links
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1430Reviews22Q+A100Room tips

Reviews
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Darlene B wrote a review Aug 2022
Toronto, Canada22 contributions37 helpful votes
We had a lakeview room on the 7th floor. Great views. Staff were all very nice. Room was tidied up every day and towels were replaced as we needed them. Having the Oak & Cru restaurant on the premises is good. Their staff were really nice.
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Date of stay: August 2022
Value
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Sleep Quality
Room Tip: Rooms with lakeview and mountains are the best. We had a corner room which had the view of both...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 24 Aug 2022
Dear Darlene B, Thank you for the generous rating of Delta Hotels Grand Okanagan Resort. We are delighted you enjoyed your time here; most notably, you loved our convenient location, premium amenities, devoted associates, and dining at OAK + CRU. We look forward to hosting you again soon. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carole D wrote a review Aug 2022
Cornwall, Canada85 contributions74 helpful votes
+1
Hotel's Favourite
LOVED our 3 night stay at this gorgeous resort!!! Visited from Ontario! Beautifully appointed rooms! We were upgraded to a larger room with a jacuzzi for two! Also a bottle of wine on ice was waiting for us with a Happy Anniversary wish! Thank you so much to Summer for making this happen! Checkin was seamless! Very friendly staff! Also thank you to Kaya at front desk! Yes there’s a $20 resort fee but it includes free bicycle and canoe rentals and it’s taken off your tab if you spend money at their restaurant/lounge Oak + Cru on site! Loved that place!!! On our first night Kate our server made us feel at home! Love her bubbly personality!!! There was a little commotion that night in the bar area with another customer. Staff and manager Dave did everything to make sure other customers were not impacted and weren’t uncomfortable! Great team work and leader! On our second night, we were served by Eric, what a great guy! Ethan the bartender kept up with my drink specifications lol! Made the BEST blueberry tea ever!! The food was phenomenal! Salads are so fresh, like vegetables were just picked out of a garden! Everything was beyond delicious and what picture perfect presentations! On our third night we had the pleasure of being served by Alex, another super night! We also spent time relaxing by the pool, rented their complimentary bikes to tour around Okanagan lake and even took a double kayak out! Absolutely lovely!!! So many things to do around, beautiful boardwalk for some strolls, many other restaurants and breweries within walking distance! Totally loved our stay and thank you to the staff for making it memorable!!! Hoping to be back some day!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 4 Aug 2022
Dear CaroleCD1, Thank you for choosing Delta Hotels Grand Okanagan Resort for your anniversary celebration and for sharing your experience. We are thrilled to know you were pleased with our convenient location, comfortable accommodations, and delicious food. We also appreciate you mentioning our thoughtful amenities. Furthermore, we take great pride in offering intelligent, genuine service, so thank you for recognizing our associates for their efforts, and we will share your compliments with them and the rest of the team. It was a pleasure to host you, and we look forward to your return visit. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mina S wrote a review Aug 2022
2 contributions
The hotel itself is lovely. The rooms are okay. What i did not appreciate at all is the fact that i had to be on hold for 15 minutes while trying to order room service. There were no room service menus in the room. I don't appreciate that. I don't like having to do the work of a hotel that is taking my money for services and not providing them. I had to call the concierge to be put through the restaurant to order one thing from room service. When it arrived, it arrived in a paper bag in take-out containers with paper napkins and plastic cutlery!! This is room service! This is not a picnic or a doggy bag!! I expect a tray with my order, cloth napkins, and silverware! In this day and age of environmental disaster, you give me plastic cutlery?! Unacceptable. Also, no valet parking. That's ridiculous.
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Date of stay: August 2022
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 17 Aug 2022
Dear minasU2488OX, Thank you for choosing us during your visit. We sincerely apologize for the issues you faced during your time with us. We assure you what you experienced does not match our brand standards. We are grateful for your concerns regarding our essential role in the environment today. Sustainability is integral to our design process and continues throughout our guest experience. We do regret if our commitment to this matter was not evident during your visit. Please be assured we will address each of your concerns appropriately. We hope to see you again whenever you are in the area. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison wrote a review Aug 2022
Winnipeg, Canada27 contributions11 helpful votes
The hotel is very grand and lovely, well maintained and clean. The staff were great. We had a room service order that was lost and required several phone calls but it was addressed appropriately eventually. The Cannery is great for morning coffee, pastries, beer and ciders, other grab and go items. My disappointment was with the room assigned to us: I requested a lake view when I booked the trip (through Westjet vacations). I was told no guarantees which is reasonable, however I phoned the week prior to our arrival and reiterated my request but then upon arrival I was told it was an upgrade and no rooms were available anyway. I would have paid for the upgrade if anyone had discussed it with me ahead of time. Because of the view of the parking lot we searched for places to sit and enjoy the view of the lake and found there weren't many options on the property other than in the restaurant that charges $16 per drink. We also did not use the pool because it was overcrowded every day and could not get a seat there. It is under-sized for this hotel. One suggestion for improvement to the hotel: most hotels now have an express checkout option where your bill is placed under your door and you can simply leave the cards in the room and go. It is old school to have to wait in line to checkout.
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Date of stay: August 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 16 Aug 2022
Dear Dakota1023, Thank you for taking the time to review your stay. We apologize for the inconvenience you encountered at the pool. We regret your disappointment with your room and dealy in checkout. Your comments will be handled appropriately with the relevant parties to improve our guest's experience. On a positive note, we are glad you liked our helpful associates and appreciated The Cannery Marketplace. We are grateful for your patience, and we would like to regain your trust and hope you will give us another chance in the future. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yakoff Smirnoff wrote a review Jul 2022
5 contributions5 helpful votes
This hotel is geared towards individuals who need to pay alot of money to feel like they are getting good service (AKA suckers). The room rate was a whopping 600 per night for Kelowna, BC; a town of approximately 200 K people. For 600 a night in Vancouver or Toronto you get high end accommodation and service. You can rent a castle in Spain for less than 600 per night. There was garbage in the elevator. Room service hung up on us. Staff were useless. The beds hurt our backs. The view from the room was awful. They made us pay 30 a night for parking without offering a valet. The food was substandard and drinks over priced. They placed us in their lounge where there was no reservations, and the seating was supposed to be on the water by a sunrise. The water was polluted, filthy, and caked in floating garbage and debris. It looked like sewage from the bog of eternal stench.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Don't stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 30 Jul 2022
Dear Yoav N, Thank you for choosing our hotel and for your comments. We sincerely apologize that you experienced difficulties during your stay with us and that you felt the price did not meet your expectations. This is not the level of service we generally provide and certainly does not meet our standards. We have shared your comments with our entire team and will take the appropriate action to prevent these issues from happening again. We hope to see you on your next visit to the area. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrBeach77 wrote a review Jul 2022
West Vancouver, Canada226 contributions341 helpful votes
Best location to enjoy Kelowna. PROS -location...right on the boardwalk + close to many bars and restaurants -hotels has been updated...feels fresh + new -great pool area -room was very clean / new -very good service -hotel store was great CONS -no safe in the room -room service food was poor -Oak + Cru restaurant food was poor quality in general -Oak + Cru service was poor Stay here and eat elsewhere...
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 27 Jul 2022
Dear DrBeach77, Thank you for being our guest. We are glad to read your compliments about our location, pool, accommodations, and service. However, we would like to apologize for your experience at our restaurant. We want our guests to enjoy every aspect of our hotel and their stay, so your feedback is essential and will be addressed with the respective team. All of us at the Delta Hotels Grand Okanagan Resort, look forward to having you visit with us again. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ToSquareBob1 wrote a review Jul 2022
Kitchener, Canada486 contributions602 helpful votes
My wife and I stayed here for four nights on our tour of western BC. I will start with the good points of this property. The location can't be beat; right on the lake and a short walk to the beach, many restaurants, shopping, etc. The grounds and common areas are really nice and well kept. Our room was very spacious and we had a nice view of the lake. Check in was quick and staff seemed very helpful. There is a little store on site with a Starbucks which was very handy. pricing was ridiculous in my opinion: $ 5 for a donut and $ 12 for a small fruit cup? As others have mentioned, parking is $ 30 / night which is a little steep for a small town (we paid less in downtown Vancouver) and the resort fee is a joke. You have to pay it whether you use the amenities or not, so for us, our $ 80 (four days at $ 20 / day) got us two free cans of beer and $ 20 off a very mediocre meal in the restaurant. I think they'd be far better off burying the $ 20.00 into the price of the room. The disappointments: air conditioner in our room was very loud, furnishing were a bit dated and showing some age and the wifi was slow; almost unusable at times. At nearly $ 2,600 for 4 nights, parking, taxes, resort fees and one sub-par meal included, everything about your stay should be exceptional. If back in Kelowna, we would definitely consider staying here again, based mainly on location.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 23 Jul 2022
Dear ToSquareBob1, Thank you for the gracious rating of Delta Hotels Grand Okanagan Resort. We are delighted you enjoyed so much about your stay, most notably our great location, stunning views, attentive service, and comfortable accommodations. However, we regret not meeting all of your expectations. We appreciate knowing about the areas we can improve on and the things you would change. We hope you and your wife will come back to see us soon so we can provide you with the seamless stay you both deserve. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leeiris wrote a review Jul 2022
Edmonton3 contributions1 helpful vote
Stayed couple nights for a girls trip. The pool, free kayak/bike rentals and the on-site restaurant was most noteworthy. Location- you can’t get any better. Cristobal at Front Desk helped us with check-in and switched our room to two beds (with better view) instead of one king bed upon request with kindness and no issues. Thanks to him, he made our stay even more comfortable and enjoyable. He was always so sweet with a smile whenever we passed by. Please pass on our thanks. We will be back again without a hesitation.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 22 Jul 2022
Dear Rileeris, Thank you for choosing Delta Hotels Grand Okanagan Resort for your girls' trip. We agree with your remarks that Cristobal is an outstanding member of our great team. Our staff works hard to create memorable experiences for every guest. We will pass on your gracious comments, as we know that he will truly appreciate it. We also appreciate you mentioning everything you loved about your stay. We look forward to welcoming you back on your next visit.  Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Foufikins wrote a review Jul 2022
New York City, New York88 contributions45 helpful votes
At $600 a night for a regular queen room with a small sofa bed don’t expect anything over the top. It’s a pretty basic room and the bathroom is quite dated. The elevators are old, and we got stuck in one. The restaurant is on a very nice setting but the food is rather mediocre. The coffee shop is very nice and has a good selection of items. Some areas of the hotel are just not up to standard for such expensive rooms: the business centre which is literally an exposed desk with a computer on it right in the lobby, the dark and dingy gym, and the exorbitant cost of $30 per day for parking in a Parkade that is quite far away from the rooms - with no bell boys. I was OK with the $20 resort fee because we use the biking and kayaking amenities as well as the free beverages from the coffee shop. The front desk staff seem young and inexperienced.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 16 Jul 2022
Dear Foufikins, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory, and we also appreciate knowing where we have room for improvement. We apologize for the inconvenience our parking fees caused; we will share your feedback with the appropriate individuals. We hope you will consider a return visit to show you we are devoted to giving each guest a flawless experience. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shiraz S wrote a review Jul 2022
Canada9 contributions7 helpful votes
Despite being short staffed especially in the restaurant (hotel does have lots of friendly and helpful summer interns), the hotel operates almost with same level of efficiency. Love the can-do attitude of all the staff....front desk, restaurant, housekeeping, etc. The outstanding service during our week-long (included my wife and grandsons) is acknowledged especially by the Oak & Cru staff Katie, Kate, Elan, Andrea, Anthony and Chante. Also honourable mention to very helpful and cheerful front desk interns Summer and the super tall guy Liam.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Higher floor provide3s awesome view of the lake and city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Grand Okanagan Resort
Responded 13 Jul 2022
Dear Shiraz S, We are incredibly pleased you enjoyed your stay at Delta Hotels Grand Okanagan Resort and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality; we will enjoy sharing your comments with them. Thank you for being our guest. We hope to be your first choice every time you visit the city. Travis Kimmie Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$259 - US$399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta grand okanagan resort & conference centre hotel kelowna, delta grand okanagan resort and conference centre, delta grand okanagan lakefront hotel, grand hotel kelowna
FORMERLY KNOWN AS
Delta Hotels by Marriott Grand Okanagan Resort
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
262
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Frequently Asked Questions about Delta Hotels by Marriott Grand Okanagan Resort
Which popular attractions are close to Delta Hotels by Marriott Grand Okanagan Resort?
Nearby attractions include Waterfront Park (0.3 km), Kelowna Actors Studio (0.4 km), and Okanagan Wine & Orchard Museum (0.3 km).
What are some of the property amenities at Delta Hotels by Marriott Grand Okanagan Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Delta Hotels by Marriott Grand Okanagan Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotels by Marriott Grand Okanagan Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Delta Hotels by Marriott Grand Okanagan Resort?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Delta Hotels by Marriott Grand Okanagan Resort?
Conveniently located restaurants include Central Kitchen + Bar, Waterfront Wines Restaurant & Bar, and Bouchons Bistro.
Are there opportunities to exercise at Delta Hotels by Marriott Grand Okanagan Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Delta Hotels by Marriott Grand Okanagan Resort located near the city centre?
Yes, it is 0.8 km away from the centre of Kelowna.
Are any cleaning services offered at Delta Hotels by Marriott Grand Okanagan Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Delta Hotels by Marriott Grand Okanagan Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delta Hotels by Marriott Grand Okanagan Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.