Have been staying in the hotel for a while and I'm always treated so amazing by the staff. They are always there for me no matter what the situation is. Sierra, on of the managers, is always so kind and there when I need her. Always with a smile on her face
My husband and I stopped at the Sandman after having booked a room on line. When we got there I asked Brigitta if they happened to have a complimentary upgrade available and between her, Treva, Charlie and the GM, and in spite of us being early by a couple of times zones, and a few computer glitches, we ended up in a lovely suite in the tower. Our room was spacious, spotless and very comfortable. We wished our stay was longer. We had a drink and wings in the bar that evening and Pauline S (from the receipt) was friendly and engaged. Breakfast in the attached Denny's in the morning was also excellent. Thanks Jodi. Plus we were able to enjoy a late check out. Was a great stay all around. Many thanks to you all. Will highly recommend this location to family and friends and will definitely return.…
I am so happy when someone takes the time to help make sure a customer is looked after. Thanks to Sierra for everything she does. Amazing customer service and making sure we are well loved while we are away from our homes.
Sierra at the front desk is such a delight to deal with! :) You can tell she really loves her job as she always as a smile on her face and is always happy to help. She always makes sure we have everything we need and truley goes above and beyond! Thank you for everything Sierra!
The hotel is steps away from my favorite Japanese all you can eat restaurant. Room is very clean, front desk is always welcoming and enthusiastic to accept you as a guest. Plenty of restaurants, supermarket around.
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