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Kelowna Inn & Suites

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280 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Edmonton, Canada
Reviewed 12 August 2015

This hotel has seen better days, but they seem to be trying hard to get back the lustre. There's a newer section and even the older rooms have been painted and spruced up with new furnishings and new air conditioners. The location is good and the continental breakfast is decent. Wifi worked reasonably well. The pool/spa was out of commission....

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Helpful?
Thank PogoJ
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Pogo, Thank-you for your review. We’re glad you enjoyed your stay with us at the Kelowna Inn & Suites. As you mention, we are continually planning and implement our upkeep program. Our pool building is slated for a significant upgrade which follows the opening of our brand new hotel wing just this past Spring. Thank-you for your comments. We...

Brooks, Canada
Reviewed 7 August 2015

I stayed in this hotel for one night with my wife and two children. The location is great, it was easy to find and had nice amenities within walking distance. The hotel is a simple motel style pretty much, with some outside access rooms and some that share a common hallway. Our room was clean and fairly quiet, with the...

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Helpful?
1Thank Xeetus
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Xeetus, We’re glad you enjoyed our amenities as well as our superb location. As you mentioned, our indoor pool is currently undergoing renovations. We are offering guests free passes to a local indoor aquatic and fitness centre. These are very popular with guests. Thank-you for your review and we hope to see you again soon. Kind Regards

Orlando, Florida
Reviewed 2 August 2015

Very clean and newly renovated rooms. AC works wonderfully, as this is an irregular commodity in BC. Included continental breakfast is standard- breads, muffins, juice, hardboiled eggs, yogurt. Great to eat and grab and go for the day. 5 minute drive to lakefront, but you could definitely walk if you're active. The pool was closed so we were given free...

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Helpful?
Thank Amazonian_Adventurer
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Amazonian, Thank-you for choosing the Kelowna Inn & Suites. Our new hotel rooms have been very well received by guests and we’re glad to hear the same holds true for you. We’re delighted you also enjoyed the aquatic centre passes while our indoor pool is undergoing a renovation. It is a real hit for all family members. Have a...

Bailey, Colorado
Reviewed 1 August 2015

Only planned to stay 2 nights. Decided to stay for three. The place was almost full, but they were able to give us another night and in the same room. The rooms are clean and comfy. Staff is really nice. Pool was out of order, but they gave us a pass to a local water park. It was in a...

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Helpful?
1Thank Jazzydog4
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Jazzy, Thank-you for your kind words. We’re happy you were able spend an extra night to explore more of Kelowna. It’s great that you were able to enjoy a stroll downtown to explore the waterfront, Hot Sands beach, and the many shops and restaurants. Kelowna’s downtown is active and thriving with a great atmosphere. Thank-you also for recognizing the...

Edmonton, Canada
Reviewed 25 July 2015

Average double queen room, a little dated, but was okay. Cleaned everyday. Had small fridge and good AC, as needed for July. Shower was a little weak. wifi was free but was very slow. This was a good location for the city, right on the main highway close to the mall and other highlights. Fairly good value for Kelowna, other...

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Helpful?
Thank Longhaulslog
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Longhaul, Thank- you for staying with us. We’re happy you took advantage of our location and it’s convenience to shopping, Kelowna’s downtown and surrounding areas. Thank-you for your kind review and we look forward to seeing you again soon. Sincerely,

Banff, Canada
Reviewed 23 July 2015

Stayed 3 nights, room located in the new wing. The new rooms are cheaply built, most obvious in the bathroom with very low end sink and tub fixtures. Poorly installed toilet allows ants to crawl into the bathroom. Our room faced a very busy highway intersection with constant semitrailer and motorcycle traffic. We complained about excessive noise and they dropped...

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Helpful?
1Thank Mikeg2290ds
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Mike, Thank-you for staying with us at the Kelowna Inn & Suites. Our prime location near the downtown core is very convenient for exploring the sights and events of Kelowna. Being in an urban setting brings with it at times some urban sounds. Downtown Kelowna’s waterfront is an easy 20 minute walk, if the restaurants and shops along Bernard...

Lake Louise, Canada
Reviewed 16 July 2015

The pricing for the rooms is very affordable, and the rooms are average. Breakfast included in the price is also a plus. We booked this hotel specifically because we liked that it had a pool, but when we arrived the front desk attendant told us the pool was under renovations. This was a big disappointment to us as it was...

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Helpful?
Thank Elyse Q
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hi Elyse, We’re glad you had a great stay with us and we apologize for the closure of our pool. We have updated our web site and many of the booking sites with a note indicating that our pool is currently closed for renovations. We are offering guests passes to our local aquatics and fitness centre, which has been received...

Calgary, Canada
Reviewed 13 July 2015

The Kelowna Inn & Suites were exactly as expected. The ups, Clean and spacious sleeping, comfortable beds, free wifi, good value, great location and friendly staff. The downs, small bathroom with a really low shower head! We avoided the traffic noise by stay at the back of the hotel but the hotel was busy and therefore quite a bit of...

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Helpful?
Thank Haydenfamily3
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Hayden family, Thank-you for staying with us and for your comments. We appreciate your feedback and suggestions as we are constantly investing in our guest experience. We’re glad our service, location and the value exceeded your expectations, and we look forward to welcoming you back soon. Kind regards,

Edmonton, Canada
Reviewed 13 July 2015

Stopped here for one night. This is our second stay at this Inn and I think it is great value for the price. We were offered a room in the 'bungalow' beside the breakfast building. This building has about 4 or 5 rooms. The rooms are smaller but we were informed of that at check in and asked if that...

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Helpful?
Thank Scottishlass123
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Scottish, We’re glad you had a great stay. Our staff work hard at ensuring each guest room is comfortable and enjoyable, and we’re glad you enjoyed yours. Thank-you so much for your comments and we look forward to seeing you again soon. Kind regards,

Kamloops
Reviewed 5 July 2015

We booked a last minute single night stay. Room was clean, spacious, quiet, close to downtown and was good value compared with other accommodations of the same caliber. The pool was not functional, which may(?) have impacted the nightly rate, but we were advised of this before booking. Breakfast was also included, but we did not take advantage of this...

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Helpful?
Thank Lil S
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Lil, Thank-you for taking the time to write a review of your stay with us. We're glad to hear you enjoyed your accommodations and were able to explore our beautiful downtown waterfront. Our pool is currently closed for renovations and upgrades. In the interim, we are offering our guests access passes to our local aquatics centre. We hope you're...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna. Close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (coming 2017) spacious indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry Stay with us in downtown Kelowna and discover that the Kelowna Inn & Suites is more than average. ... more   less 

Additional Information about Kelowna Inn & Suites

Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: €71 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Kelowna Inn And Suites
Kelowna Hotel Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Kelowna Inn & Suites staff and other travellers.
5 questions
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Worcester, United Kingdom

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Questions? Get answers from Kelowna Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is in the midst of getting upgraded. Ask front desk to be put in the already upgraded rooms.”
 of 5 bubbles carlajuliannas, 4 Dec 2016 | Read review
“Ask for the loft if you have an additional travelling companion or older children.”
 of 5 bubbles karenlW1493OA, 14 Nov 2016 | Read review
“best if you book in the back and not on the street side . lot of traffic, buses & trucks .”
 of 5 bubbles RobertW500, 26 Oct 2016 | Read review
“Ask for the new wing”
 of 5 bubbles LouiseT734, 19 Oct 2016 | Read review
“Good Value, Clean, and centrally located.”
 of 5 bubbles bevyow, 5 Oct 2016 | Read review
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