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Kanata Kelowna Hotel and Conference Centre

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2429 Highway 97 N, Kelowna, British Columbia V1X 4J2 Canada
Lowest prices for your stay
Booking.com
US$179
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Free cancellation until 20/08/22
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Expedia.com
US$179
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Free cancellation until 20/08/22
Official Hotel
US$161
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Free cancellation until 21/08/22
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TravelocityUS$179
Hotels.comUS$179
getaroom.comUS$207
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (93)
Room & Suite (109)
Dining (6)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 36 hotels in Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the Great Canadian Inndoors! The Kanata Kelowna Hotel & Conference Centre is ideally situated in central Kelowna. We are just moments away from dining, shopping, beaches, wineries, and the airport. We offer a variety of rooms that would suite both the business traveler and family alike. - 190 guest rooms & suites - Six full service meeting rooms - Complimentary full hot breakfast - Indoor pool with two water slides & Jacuzzi - Public team meeting space - Fitness facility & coin laundry - Free high-speed internet connection - Fridge & Microwave in each room - Complimentary vehicle & bus parking - Wheelchair accessible & pet friendly rooms
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Skiing
Bowling offsite
Kids stay free
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Waterslide
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Russian, Spanish and 4 more
847Reviews3Q+A100Room tips

Reviews
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Most Recent
DalyMoe wrote a review 1 Aug
Calgary, Canada7 contributions1 helpful vote
Booked this hotel for the water park specifically for the kids! Upon arrival we were told it’s closed and it sounded like it needs an official approval from the city to be re-opened! If there’s a major inconvenience like this for a family coming a long drive to enjoy a holiday, you either has to update your guest earlier or offer a compensation for this inconvenience but offering to simply cancel the reservation and waive the cancelling fees on a long weekend is your easy way to run out of it and not helping your guest at all! Front disk manager has no authority to solve these situations who can then!! Simply bad management and unprofessional! Never back!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John L wrote a review Jul 2022
Nanaimo, Canada127 contributions46 helpful votes
Pool was not working for entire stay! We asked numerous times for a timeline for when it was available but the staff would only say they are working on it. The three hottest days of our whole trip and they could care less. The breakfast in the morning was a gong show with overflowing garbage bins and insufficient food. The staff were very busy but still overwhelmed. No mention of a reduction or anything to make up for these major deficiencies but it doesn’t matter when you’re in tourist town as most folks won’t be back. We certainly will not be!
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Best avoid this place, expensive and not what is advertised.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hailey P wrote a review Jul 2022
1 contribution
DO NOT STAY HERE! We booked in for a wedding on June 10-11th and had originally paid for our stay through Priceline. After we left they proceeded to charge us for our stay a second time which we then phoned to discuss the additional charge. It took 3 weeks and 5 phone calls to get a hold of someone who informed us they would reverse the additional charge. They proceeded to charge us a third time for our stay. We then emailed management to discuss the mischarges to which we have been ignored for over a month now. We have continued to call and have yet to be able to talk to a manger or staff member who can resolve the issues. It has been over a month and we still have gotten no where with our refund. Overall there are many other comparable hotels in the area that come without the headache.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sandy S wrote a review Jul 2022
1 contribution
This is a first for me, I don’t give bad reviews at hotels, I have never experienced such horrible service in a hotel as I did with this hotel. We stayed at the Kanata in Kelowna for four days, and during those four days we did not have any room cleaning of any kind. The garbage accumulated, becoming smelly by day four. The Continental breakfast was terribly organized and the food was horrible. The hot entrees were cold rubbery eggs, a mystery meat patty, after day two, I ate breakfast elsewhere! When the room ran out of coffee pods, I enquired at the front desk if I could get some more coffee pods, the staff at the front desk shrugged me off unable to help. A very kind employee was mopping the floor by the kitchen area, he stopped me and said he would help me and went to the back of the kitchen and brought me a few coffee pods, cream, sugar with a couple of extra cups. I wish I had got this man’s name as I would have said something to management about how he went out of his way to help me.
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: No room cleaning during four day stay! Poor service!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alex wrote a review Jul 2022
1 contribution
We would come to stay here a couple times a year for appointments and visit family without any issues. We had to reschedule our most recent reservation due to a highway closure/major accident by one day. The front desk showed little compassion or what to do in the situation, stating they'd have to charge for one night when we couldn't possibly physically make it being stuck in the Rocky Mountains. After that was resolved there was confusion for an hour upon arrival as payment had been arranged, but they still could not comprehend how preauths work or how to charge for a stay. When practices were questioned, staff would run to the back, the manager would not show face, or even call. Their housekeeping supervisor even got involved making the whole check in experience embarrassing. The only thing nice is this room, but in the future we will be looking across the street at other options for our accommodations.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lizzy wrote a review Jul 2022
1 contribution
Loved our stay here - staff is very welcoming, hospitable and pleasant. Very convenient location, easy to access supermarkets, restaurants and downtown. Breakfast wasn’t anything luxurious but it was enough and VERY tasty and warm! I would come back again!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bon W wrote a review Jun 2022
Vancouver, Canada83 contributions18 helpful votes
Hotel Canceled over 100 rooms that were booked 8 months in advance for a youth baseball tournament. Apparently there is new management and they cancelled the booking 2 weeks before the event so they charge more money. This hotel will not get my business again.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tanzamalia wrote a review Jun 2022
1 contribution
First of all, the shower in our room was broken. The shower head fell on my partner as he was taking a shower. He was left bleeding with 3 different cuts on his body. They did not apologize nor show compassion for the lack of responsibility. Secondly, they guaranteed check in at 4pm. They did not check us in until much later. I would not recommend this hotel. I will not be coming back.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarah D wrote a review Jun 2022
2 contributions
Called to request an early check in the lady on phone said no issues just come in and we can get you into your room showed up only 15 mins early and the front desk lady was so rude about it and said no one had requested an early check in for us and we would have to wait after my frustration... they got us into a different room that was ready “early” and it was super smelly and my allergies were off the charts I asked why and I was told the whole left tower was dog friendly I was told “ that’s what you booked” even tho there was no mention of this online.. allergies were so bad all day I could barely breath… they offered no discount or anything, they should be asking people and placing them in a non pet friendly room in the other tower.. was not impressed won’t be coming back.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wendy I wrote a review Jun 2022
2 contributions
My booking was on July 30 to Aug 1st . 1 comfort triple room with 3 queens bed and 1 double room with 2 queens bed. I called today June 27, 2022 @12:17pm . I called to inquire if i will adding few people in comfort triple room how much would it cost or if they will allow me , bit the receptionist who answered was soooo rude and annoying . She keep insisting that they dont have the 3 queens bed in there properties , few times , which is i told her i was paid already but still insisting . I havent been in this hotel yet but it was disappointing in my what kind of receptionist they have , if im not paid yet i will be cancelling my booking but i regrets that i i fully paid already .
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$144 - US$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express kelowna hotel kelowna, holiday inn kelowna, kelowna holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Kelowna
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
190
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Frequently Asked Questions about Kanata Kelowna Hotel and Conference Centre
Which popular attractions are close to Kanata Kelowna Hotel and Conference Centre?
Nearby attractions include EXIT Kelowna (0.1 km), Gneiss Climbing (0.2 km), and The Yardhouse (0.3 km).
What are some of the property amenities at Kanata Kelowna Hotel and Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Kanata Kelowna Hotel and Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kanata Kelowna Hotel and Conference Centre?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Kanata Kelowna Hotel and Conference Centre?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Kanata Kelowna Hotel and Conference Centre?
Conveniently located restaurants include JOEY Kelowna, Cactus Club Cafe Banks Road, and Montana's.
Are there opportunities to exercise at Kanata Kelowna Hotel and Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Kanata Kelowna Hotel and Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kanata Kelowna Hotel and Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kanata Kelowna Hotel and Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kanata Kelowna Hotel and Conference Centre?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Portuguese, and Hindi.