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Comfort Suites Kelowna

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557 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Kelowna
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Showing 552: English reviews
Reviewed 26 November 2016 via mobile

There are so many great things about this place. First off the rooms are super clean and the beds very comfy. The staff are pleasant to deal with and a warm atmosphere. Check in process through hotels.com was a breeze. They have a great indoor water slide which the water is under 4' deep so it's great for the littler...

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Helpful?
Thank Mortanah
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Wonderful! thank you so much for taking the time to share your comments on Trip Advisor. I am so pleased that you enjoyed your stay and had an excellent sleep; we do take pride to provide best value and super services. I agree- the breakfast truly is amazing and there is something for everyone- thanks ever so much and we...

Vernon, British Columbia, Canada
Reviewed 26 November 2016

Great stay. Wonderful breakfast. We had two rooms and were able to check in early. Both rooms were clean and comfortable. Staff were welcoming. Highway construction made access from south somewhat inconvenient.

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Helpful?
Thank bandg202
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

I am so pleased we were able to provide early check in for you. Thank you so much for taking the time to share your comments on trip advisor. It is great that you enjoyed the morning free hot breakfast- and that our team provided welcoming services. For now, thank you once again- and may I wish you all the...

Reviewed 14 November 2016

I've stayed here on 2 different occasions because of the proximity to the airport. While both stays were o.k., I won't be booking there again. This is why: On the first stay, they messed up my booking and charged me for 3 rooms when I only booked 2. They ended up removing the extra charge but only have I called...

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Helpful?
Thank Jill P
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Dear Ms. P: Thank you for taking the time to share your feedback on Trip Advisor. I am unsure if you dealt specifically with the guest services manager regarding your concerns, however, I am truly sorry for the challenges experienced with your charges. I am pleased however that once notified, the team was able to make the necessary adjustments for...

Vancouver, Canada
Reviewed 8 November 2016

We booked this hotel for 2 nights with our 2 young children for a work conference. Location wise it was great and close to most things. Breakfast was decent, staff were friendly, and the pool/slide was a hit. We stayed in a large family suite which was great, except the heat did not work. A hotel staff member came in...

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Helpful?
Thank SCF2010
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comment. I truly am sorry for the concerns on the heating of your rooms. I will ensure to follow up with the entire front desk team to ensure they know how to properly explain through any challenges and will also meet with our maintenance regarding the thermostat. I do...

Victoria, British Columbia
Reviewed 1 November 2016

Clean, reasonable, and Comfortable with a capital 'C'. Convenient location huge comfy bed, warmth. And it was quiet which surprised me because it's located along Harvey Ave. Really, not one complaint.

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Helpful?
Thank 524tina
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for sharing your Comments on Trip Advisor. The team is Committed to providing a Crisp, and Clean stay and a Caring team environment. We Celebrate your positive Comments! Thanks ever so much for your Considerate review- Cordially Yours, Carla Carlson General Manager

British Columbia, Canada
Reviewed 29 October 2016

Stayed in the family suite with my daughter, her husband and grandkids. The suite was excellent. Had two large rooms with a full bathroom in each room. Breakfast was good. Kids had a blast in the pool and on the water slide. Bathroom could have been cleaned better, and chip crumbs kids got on floor weren't vacuumed up, but all...

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Helpful?
Thank Louise B
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for sharing your comments on Trip Advisor. I am pleased that the superior family suite was a good size for you and your family and that you enjoyed the morning breakfast. I am though, truly sorry for the vacuuming (or lack of.) with your room. Please know that I will follow up with the team to...

Grand Forks, Canada
Reviewed 26 October 2016

good place to overnight in Kelowna. has indoor slide for the kids, free breakfast, laundry facilities and more. You can get a family suite which has 2 seperate bedrooms with washrooms. The decore is quit modern. Roadwork being done makes getting in and out a little confusing.

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Helpful?
Thank hstewart2016
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comments on Trip Advisor I am pleased that our family suites with two bedrooms provided a great stay. I do hope that we are able to welcome you and your family back to the Comfort Suites on your next stay in Kelowna. Kind regards Carla Carlson General Manager

Reviewed 21 October 2016 via mobile

Stayed for work to be close to airport. Great staff, clean updated rooms and terrific value. Nice facility. Recommended over the nearby Fairfield Marriott and significantly better value than the expensive Sheraton Four Points also near the airport.

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Helpful?
Thank calgarylawyer
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comments on Trip Advisor. I am so pleased of your comments- they are the exact comments we are dedicated to be known for:) I am so pleased you found our guest services team too to be friendly and professional. Thank you so much and we truly hope to be...

Reviewed 20 October 2016

Stayed here overnight with my husband while in town. Our first stay. Hotel is very nice, clean lobby/front desk area. Check in went smoothly, staff was very friendly. Room was quite large, king sized bed and a separate sitting area with a small sofa and desk, fridge and microwave. Bathroom was a bit small, but was clean. Bed and pillows...

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Helpful?
Thank happylittlefamily
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comments on Trip Advisor. I am pleased that your check in smooth and our team provided friendly, professional guest services. Truly sorry about the other guests that may have been a bit loud- I am so glad the volume did not disturb your sleep. Thanks again and we hope...

Reviewed 19 October 2016

We stayed there for 1 night. The staff was very friendly. The room was clean, spacious and comfortable. Overall, the hotel offers an excellent value for money. For comparison, it was better than any Best Western hotel I've been so far.

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Helpful?
Thank the_q81
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for sharing your comments regarding your stay with us at the Choice Brand- Comfort Suites Kelowna. I am so pleased that you found the value great and staff friendly. I hope to be able to welcome you back on your next adventure to Kelowna. Kind Regards Carla Carlson GeneralManager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of Kelowna's Newest Hotels! The Comfort Suites offers gold award winning guest services and spacious contemporary decor. All suite hotel with FREE hot breakfast, indoor waterslide and splash pool, FREE wireless internet, cardio and business centre. Collect reward points for more free stays! Top awards for Trip Advisor in Kelowna and top 15 in Canada for Trip Advisor. Great Place to Stay:Great Rooms & Great Staff. - Comfort Suites Your Central Location to Kelowna and Okanagan Valley. Ski, Golf, Wine Business - Enjoy your time at the Comfort Suites. ... more   less 

Additional Information about Comfort Suites Kelowna

Address: 2656 Highway 97 N, Kelowna, British Columbia V1X 4J4, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range: €92 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Kelowna 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Suites Kelowna Hotel Kelowna
Hotel Style:
#1 Family Hotel in Kelowna
#2 Romantic Hotel in Kelowna
#3 Business Hotel in Kelowna
#4 Green Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Kelowna staff and other travellers.
5 questions
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Markham, Ontario, Canada
Britsh Columbia

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Questions? Get answers from Comfort Suites Kelowna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Your bathroom needs work . The wall beside tin on the frame needs to be fixed looks terriable . ”
 of 5 bubbles I3198XEirenes, 9 Dec 2016 | Read review
“don't get a room near the laundry room”
 of 5 bubbles M650VXjillp, 14 Nov 2016 | Read review
“family suite has 2 seperate bedrooms and washrooms.”
 of 5 bubbles hstewart2016, 26 Oct 2016 | Read review
“ask for a room on the opposite side of the hotel from the highway (less noise)”
 of 5 bubbles allanbowers, 16 Oct 2016 | Read review
“Rooms on the top (fourth) floor are quieter”
 of 5 bubbles HistorybuffCA, 21 Sep 2016 | Read review
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