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Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

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1620 Powick Rd, Kelowna, British Columbia V1X 7G5 Canada
Lowest prices for your stay
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Travelocity
US$255
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Free cancellation until 27/08/22
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HIExpress.com
US$243
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Free cancellation until 21/08/22
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Expedia.comUS$255
Hotels.comUS$255
getaroom.comUS$265
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (55)
Room & Suite (25)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Kelowna - East, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 36 hotels in Kelowna
Location
Cleanliness
Service
Value
Proudly introducing the Holiday Inn Express & Suites Kelowna East. Our beautiful hotel is in the heart of Kelowna, BC Canada. Conveniently located just off Highway 97, the hotel is minutes from downtown Kelowna, Okanagan Lake and the Kelowna International Airport. We are steps away from many major businesses, shopping and a great variety of restaurants. Our central location awards guests easy access to championship golf courses, as well as world class wineries. Take a tour of the many local craft breweries and distilleries. Visit the historic Myra Canyon or relax by the beach.Guests can enjoy a wide range of amenities including: complimentary fresh hot breakfast, indoor pool, Fitness Centre, guest laundry, Business Centre and complimentary high-speed Wi-Fi.Holiday Inn Express & Suites Kelowna has everything you need to get out there rested, refreshed and ready for anything. Stay Smart and get ready to be your best.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Iron
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
106Reviews5Q+A9Room tips

Reviews
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Traveller rating
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Most Recent
sheiladl wrote a review Jul 2022
Calgary, Canada42 contributions4 helpful votes
I had booked the wrong dates and Monique at the front desk was amazing and helped us get a room for the nights we needed. She was truly an angel. The hotel seems new, the rooms are clean and spacious and the bed was super comfortable. The breakfast had lots of options. Very friendly staff. Overall an amazing experience! Would highly recommend and would definitely stay here again.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Right in HWY 97. Easy assess.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robbie M wrote a review Jun 2022
Okanagan Valley, Canada456 contributions101 helpful votes
Rude manager, rude front office staff! We have stayed here many times with hockey and other sports. This visit the manager “Amber” was extremely rude and non accommodating! They messed up on our 2 day stay and still expected us to pay after our room was given away! Speaking with the so called manager was frustrating as he took a “I don’t care” attitude! We will make sure moving forward to take our business elsewhere, and share our experience with our many sports teams!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tonia Stokoz, Guest Services / Front Office at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel
Responded 29 Jun 2022
Dear Robbiem499, Thank you for your comments. I am sorry to hear about the difficulties experienced, it certainly sounds distressing and I apologize for that. We do require photo ID and a valid credit card to complete check-in process. We are unable to check-in any guest without a credit card and ID. This is the policy for both Individual and Group reservations. This is the same policy as we have posted online and as notified to the group leaders for the teams. It's distressing to hear of your discomfort at the events that occurred. I have found Amber to generally be polite, calm and firm when dealing with difficult situations. Many of our guests do tell us that Amber is helpful and an asset to our property. I am sorry that things did not go as expected. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeanelle wrote a review May 2022
Edmonton, Canada4 contributions2 helpful votes
I had originally planned to stay at the Kanalta across the road. When I arrived on Saturday at 930PM after having travelled all day I immediately had to leave as that hotel is disgusting (I left a review on their page if you would like to read about the experience). Due to it being a long weekend there was no rooms left in what seemed like all of Kelowna. I must have sounded quite dishevelled on the phone or maybe this is just how good their staff is but Amber went above and beyond to provide me with a room even though they were completely full. I guess someone didn’t show up for their reservation so at 1030PM he called to confirm with that person and saved my entire trip. He didn’t have to do this for me, but he did and I am so grateful. This is how you get return customers! The room was beautiful, clean and comfortable! Would highly recommend this place to anyone!
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tonia Stokoz, Guest Services / Front Office at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel
Responded 29 Jun 2022
Hi Jwalk93, Thank you for taking the time to write us a review. We are very happy to hear you enjoyed your stay with us, especially that you liked our location and cleanliness of the rooms. Our team takes pride in providing all of our guests with an exceptional service experience. Amber is a very valued team member who continues to go out of his way to create exceptional guest experiences. We can’t wait to welcome you back to our hotel in the near future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manda wrote a review Apr 2022
7 contributions2 helpful votes
We just stayed here with a sports team. The hotel seemed to be pretty full, quite busy, but all our staff interactions were really positive. Staff were friendly and helpful and never made you feel overly rushed. They helped our group through the booking process as some got confused, and they applied great common sense to anticipate things and present solutions. There are a couple decor pieces that need an update, mostly I’d say a poor install job during construction of trims and doors, however, rooms were very clean and that’s what matters when staying in a hotel. Athletes found the provided breakfast to have enough options and be truly satisfying in the morning to start their day, and parents enjoyed the attentiveness of staff to ensure hot fresh coffee was always available. I have stayed in a few other hotels in Kelowna and this is the only one I’d go back to. I definitely recommend this hotel.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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must_travel_soon_10 wrote a review Jan 2022
Mississauga, Canada1503 contributions524 helpful votes
Everything is pristine and beyond expectations. The hotel is very clean and fresh, as are the rooms. Convenient location and ample parking. Pool is an unexpected bonus and very enjoyable. Friendly staff!
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Date of stay: January 2022
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Twilamay wrote a review Oct 2021
British Columbia, Canada18 contributions8 helpful votes
Centrally located to everything I was interested in looking at. After a 6 hour drive we arrived at the hotel, Tonya was at the front desk and made checking in seamless. We stayed in a regular queen room. Super clean and really comfortable. We also enjoyed the hot tub both nights. The continental breakfast as always was good, a great way to start the day. The cleaning staff were also very friendly. We will stay here again.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MapleLeafExpat wrote a review Oct 2021
Calgary, Canada14 contributions31 helpful votes
The rooms are very clean and nicely decorated. Staff are courteous and efficient. But the building is noisy. It needs sound insulation. Every time an entry door opens or closes the building shakes a bit. And footfalls from the floor above shake the walls a bit too. I was really needing some rest in advance of an important day but the noise from young men partying in the adjacent rooms and across the hall definately was a problem. They didn't care about hotel etiquette. I called the desk when they started screaming in the hall, but I really couldn't say that resulted in any improvement. If you stay here, make sure you tell them you want to stay on the floor with the grown-ups!
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Greg S wrote a review Oct 2021
Moose Jaw, Canada262 contributions80 helpful votes
Spent one night and loved the location. Close to everything. Hotel and room was clean and comfortable. Staff at check in were pleasant and staff working the morning breakfast were friendly and hard working. Would definitely stay again when coming to town.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Marj P wrote a review Sep 2021
13 contributions
Very impressed with all the precautions & safety measures that this property is taking to make their guests feel safe during COVID. This new location is a gem …. is located across the street from Costco, and next door to Walmart. Easily accessible to dining, shopping, attractions, etc. We had a double queen room facing the street; despite its location it was extremely quiet. Our room was clean, spacious and very comfortable. The hot complimentary breakfast was a great way to start your morning. Would definitely recommend this property.
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Date of stay: September 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Curtis G wrote a review Aug 2021
Saskatoon, Canada36 contributions30 helpful votes
Although the amenities are a great improvement over the standard Hotel in this category, the sad reality is it’s all for nothing if you have ignorant guests around you making noise all night or all morning. Until we can rate guests the same way Uber can rate guests in their cars it’ll be difficult to police poor guests.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: This hotel is right on the main highway through Kelowna, even on the back side it was noisy at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$158 - US$265 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
120
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Frequently Asked Questions about Holiday Inn Express & Suites Kelowna - East, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Nearby attractions include Xperience Kelowna - Escape Room & Virtual Reality Arcade (0.9 km), EXIT Kelowna (0.4 km), and Simplex Sportszone (0.3 km).
What are some of the property amenities at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Conveniently located restaurants include JOEY Kelowna, Cactus Club Cafe Banks Road, and Bluetail Sushi Bistro.
Are there opportunities to exercise at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Kelowna - East, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites Kelowna - East, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express & Suites Kelowna - East, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express & Suites Kelowna - East, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Kelowna - East, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Kelowna - East, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.