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Riverland Inn & Suites

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Traveller (160)
Room & Suite (88)
Dining (9)
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Overview
  • Excellent24%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible5%
Travellers talk about
“the river”(149 reviews)
“hash browns”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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Traveller rating
85
156
69
21
19
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85
156
69
21
19
Show reviews that mention
All reviewsthe riverrestaurant next doorhash brownsbbq areabagelsindoor poolquiet locationprice pointbreakfast roomlounge arearoad tripbeautiful roomeasy accesslong driveincluded breakfasthot tubparking lot
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21 - 25 of 350 reviews
Reviewed 17 October 2017

This hotel was just average. It is in a strange position within Kamloops, just off the main highway, but it is close to lots of amenities. We only stayed overnight on our way back to Vancouver from Banff, so it was fine for that purpose....More

Thank Tom M
Response from RiverlandInn, Front Office Manager at Riverland Inn & SuitesResponded 3 November 2017

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry...More

Reviewed 16 October 2017

After looking at the reviews and riverfront location we decided to have a stop on our road trip. We think the reviews on this place are a bit far fetched. We asked for a river view room but were told non available. Our room was...More

Thank Mark Q
Response from RiverlandInn, Front Office Manager at Riverland Inn & SuitesResponded 8 February 2018

Hello Mark, We would like to thank you for your feedback. We were disappointed that you did not have a pleasant stay with us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve....More

Reviewed 1 October 2017

Dusty. Stains on the sheets. Black hair in the bed. Thank god the bathroom was clean. Everything else was ick. The bed smelled fresh, so it was cleaned. Just no pride of workmanship with housekeeping or maintenance AT ALL.More

Thank Greg D
Response from RiverlandInn, Front Office Manager at Riverland Inn & SuitesResponded 8 February 2018

Hello Greg, Thank you very much for your candid review of our property. You’re feedback is very important to us. We value and consider all feedback our guests provide us. We do regret that the cleanliness did not meet your expectations and we apologize. The...More

Reviewed 1 October 2017 via mobile

Two night stay to recharge our batteries. Discovered that the aircon in our room was not working when we checked in. The Asian guy on reception changed our room without any fuss and apologised. The same lad was an absolute star throughout our stay. He...More

Thank Kevin B
Response from RiverlandInn, Front Office Manager at Riverland Inn & SuitesResponded 8 February 2018

Hello Kevin, We would like to thank you for staying with us and for the wonderful review of our property! We are so pleased that everything from the service to the quality accommodations were excellent! We work hard at providing great customer service and we...More

Reviewed 19 September 2017

Got caught in the rain, so left my jacket to dry on the edge of the bedroom door. Forgot to pick it up before we checked out. Later that same day when I realized I had left my jacket in the hotel room I contacted...More

Thank palmercoyle
Response from RiverlandInn, Front Office Manager at Riverland Inn & SuitesResponded 8 February 2018

Hello Palmercoyle, We want to apologize for not responding back to you in a timely fashion. Our priority is great customer satisfaction and our service team did not follow through with great communication and support to you, regarding this matter. We have spoken with our...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$73 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$73 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (160)
Room & Suite (88)
Dining (9)
Pool & Beach (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Cherie S
12 October 2017|
AnswerShow all 5 answers
Response from RiverlandInn | Property representative |
Hello Cherie, In Kamloops everything is fairly close. And the airport is not far away. Its just 10-12 minutes drive from our hotel to the airport.
0
Votes
Cherie S
12 October 2017|
AnswerShow all 3 answers
Response from RiverlandInn | Property representative |
Hello Cherie, Our hotel is located in downtown and it 10-12 minutes drive from our hotel to the airport.
0
Votes
CarOlita1_12
31 January 2016|
AnswerShow all 5 answers
Response from travelsoothesthesoul | Reviewed this property |
I wouldn't stay here even if the rooms were free. This place is a dump.
0
Votes
Room Tips
"Ask for lower level river view, or a balcony room"
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"First floor Back side"
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"Stay someplace else."
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"choose a room that is down the stairs facing the river - a lot quieter"
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