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Riverland Inn & Suites

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Traveller (160)
Room & Suite (88)
Dining (9)
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Overview
  • Excellent24%
  • Very good45%
  • Average21%
  • Poor5%
  • Terrible5%
Travellers talk about
“the river”(146 reviews)
“hash browns”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$87.
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Reviews (365)
Filter reviews
339 results
Traveller rating
84
151
69
17
18
Traveller type
Time of year
LanguageEnglish
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84
151
69
17
18
Show reviews that mention
All reviewsthe riverrestaurant next doorhash brownsbalcony roombagelsbbq areapattiesindoor poolquiet locationprice pointlounge areacontinental breakfastroad tripeasy accessthe room was nicelong drivehot tub
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1 - 5 of 339 reviews
Reviewed 6 days ago

Pros: Wifi in the room was good. River View was nice. Cons: We stayed 4 nights and housekeeping did not make up our room even once. Dirty, no fresh towels, did not empty garbage cans. Very HARD beds, Noisy, foreign hotel employee, on his phone...More

Thank Kevin W
Reviewed 1 week ago via mobile

When we checked in, we already saw a stem of grapes on the floor and a grape is stucked inside of the sink. Today, we asked for housekeeping to clean our room and to our surprise, the bed wasn’t made. The carpeted floors were not...More

Thank krisql
Reviewed 9 March 2018 via mobile

not enough towels and conditioner is useless without shampoo. Coffee maker had old grounds in it. Breakfast was pretty good. Sweet moment was me saying coffee was out so the desk girl made fresh then SERVED us right to the table. Fabulous service!!!! Will returnMore

Thank Bill M
Response from RiverlandInn, Front Office Manager at Riverland Inn & SuitesResponded 4 weeks ago

Dear Bill M., Thank you for your review of your time here. We love reading about the fabulous service you received! We work hard at maintaining excellent guest services and we are glad it showed during your stay! We truly value your feedback and would...More

Reviewed 13 February 2018 via mobile

Walking into the room we thought it was alright. Then we noticed the floor needed to be cleaned and when I went to sit on the bed the duvet cover had stains on it. Disgusting! The towels in the bathroom had rust or some stain...More

1  Thank joy01_11
Response from RiverlandInn, Manager at Riverland Inn & SuitesResponded 21 February 2018

Dear joy01_11, Thank you for taking the time to leave us your comments and opinion. We are terribly sorry that your stay did not meet your expectations. Our hotel has a very good reputation, guests appreciate our great location, our high level of service and...More

Reviewed 11 February 2018 via mobile

The rooms were over priced for what they were and the "breakfast" consisted of emaciated sausage and cold egg bricks. The cleanliness of the rooms definitely left something to be desired. Some one should take the time to clean the bugs out of the fixtures.More

Thank Michelle G
Response from RiverlandInn, Manager at Riverland Inn & SuitesResponded 21 February 2018

Dear Michelle G, Thank you for your visit and your review. All of your comments regarding your stay are very important to us, as it helps us to improve our service. We offer a breakfast where we include many items for our guest’s, and we...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$57 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$57 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (160)
Room & Suite (88)
Dining (9)
Pool & Beach (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Cherie S
12 October 2017|
AnswerShow all 5 answers
Response from RiverlandInn | Property representative |
Hello Cherie, In Kamloops everything is fairly close. And the airport is not far away. Its just 10-12 minutes drive from our hotel to the airport.
0
Votes
Cherie S
12 October 2017|
AnswerShow all 3 answers
Response from RiverlandInn | Property representative |
Hello Cherie, Our hotel is located in downtown and it 10-12 minutes drive from our hotel to the airport.
0
Votes
CarOlita1_12
31 January 2016|
AnswerShow all 5 answers
Response from travelsoothesthesoul | Reviewed this property |
I wouldn't stay here even if the rooms were free. This place is a dump.
0
Votes
Room Tips
"Stay someplace else."
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"choose a room that is down the stairs facing the river - a lot quieter"
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"Don't get a room on the ground floor by the carpark – very noisy"
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"Lower floors are closer to the patio while upper floors have the great views."
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