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Harrison Lake Hotel

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Harrison Lake Hotel
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106 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Vancouver, Canada
Reviewed 6 days ago NEW

Man, what a mistake! I thought I'd booked at the Harrison Hot Springs Resort....I guess it has been years since I'd been to Harrison...and now there are many variations of the name "Harrison Hot Springs", so of course, I booked the wrong hotel! BEWARE! You do NOT want to stay here if you'd planned on staying at an impressive hotel....

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Helpful?
Thank downtownjandp
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Thank you for your insights downtownjandp. We are the Harrison Lake Hotel. The resort is, Harrison Hot Springs Resort. We are a less expensive alternative to stay at the beautiful Harrison Hot Springs, where you can enjoy the springs, lake, and gorgeous surroundings. Sorry to hear your room was less than satisfactory, we will be sure to investigate the light...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We arrived at Harrison Hot springs at night after driving for 9.5 hours from Calgary. The hot springs were recommended by a friend as a stopover. The Harrison spa hotel was charging over $250 for a room with two queen beds, so we drive back down the road to this hotel- Harrison Lake. It was very quiet, no one around...

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Thank Narelle20142014
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Thank you for your review Narelle. We have had an unusually cold winter this year with lots of snow. It make the natural souroundings beautiful, but for those who are not prepared can cause a chill. We recommend that everyone visiting us during January bring some warm cloths. We wil be sure to look into this noisy heater and make...

Vancouver, Canada
Reviewed 3 weeks ago

We had previously stayed at this hotel in the summer and the room was beyond filthy, but with the nasty weather this New Years we had no other choice but to stay there as everyone else was full. This time the room was clean, but still needs fixed and updated. The counter top in our bathroom was all chipped and...

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Helpful?
Thank LovetoseebeautifulBC
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Thank you for the review. We are working on updating our rooms. We appreciate the feedback and hope to have you you stay with us again soon. Happy New Year!

Snoqualmie, Washington
Reviewed 3 weeks ago

Being near seattle, a trip to harrison hot springs is not that huge of a drive so many of our friends have talked about it. We decided to make a present of it to our family and found the hotel for a ok price on groupon. I did not do much research before booking and have stayed in some really...

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Helpful?
Thank Soggyinsnoqualmie
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Good afternoon Soggy Thank you for the review. We did purchase this hotel about a year ago and are planning updates. As the for the weather, Harrison does not usually experience this amount of snow. We would reccomend that during this January, you may want to prepair to walk in some snow. But the nice crisp weather does make the...

Vancouver, Canada
Reviewed 3 weeks ago

I really wanted to keep an open mind on this one. Especially since I had noticed the reviews were not so great after I booked the Groupon. I figure maybe they got better. I will start with the positives first, as it's better to acknowledge the positive before listing out the negatives. This hotel is super close to everything. The...

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Helpful?
Thank Cat L
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Good morning Cat Thank you very much for your feed back. We do realize this is a dated building, and as recent owners of this property, we are putting together a maintenance schedule to make sure each rooms runs as it should. We have recently hired some new staff and new training measures are being put in place to improve...

Reviewed 4 weeks ago via mobile

They have check in time 4pm. We booked 2 rooms We arrive to reception at 4pm and they say room isn't ready. Spend hour waiting. Still rooms weren't available on the same level. No apologies or any explanations were provided. Ask for manager. Lady at the desk said his getting rooms ready. She wasn't customer service oriented or apologetic. She...

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Helpful?
Thank Roman K
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Good morning Roman We appreciate your feed back and will look into the matters you have mentioned. Customer service is an important part of our organization and we strive to bring the best. Sorry you experienced this lapse in it. We hope you will give stay with us again in the future. Have a great rest of the holiday season...

Reviewed 15 December 2016 via mobile

Hands down the worst hotel I've ever stayed in. The staff is friendly and helpful enough but the hotel itself is falling apart. Our room had no heat in it so we were moved to another room that had no hot water and a clogged shower drain. The spa and sauna were shut down and there were mysterious stains everywhere...

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Helpful?
Thank Sam F
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Good afternoon Samantha We are very fortunate to have the great staff that we do, and we want to thank you for letting us know these short comings. We will be sure to look into each issue and have them fixed immediately. We have recently purchased this hotel about a year ago, and will be doing the needed maintenance. The...

Reviewed 8 December 2016 via mobile

NEVER NEVER NEVER....book this one! We didn't check in the hotel till 12/7 past midnight, and the hot tub was already closed (very disappointed because that was one of the reasons we booked the hotel). We came to our room to take a hot shower after a long drive and yet the hottest water was not even close to being...

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1Thank Lydia L
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Good evening Lydia Thank you for your feed back and we are very sorry you were given the wrong room. We like to ensure every room is clean and respectable for a good night stay. We will be sure to look into the room you stayed in and have our maintenance team adjust the hot water supply. This is not...

Vancouver, Canada
Reviewed 22 November 2016

Stayed for three nights and the room was clean, well maintained, and the bed was so comfortable I wanted to take it home. I found having a fridge, microwave, and coffeemaker a real bonus as I don't like eating out all the time. Location was great, right near shopping/restaurants and the public mineral pool. The underground parking is dark and...

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1Thank DBcooks
Scott Y, Manager at Harrison Lake Hotel, responded to this review

We are happy to see you enjoyed your stay DBcooks and we agree the beds are great! We will look into sprucing up the underground parking. Thank you for the review and we hope to have you stay with us again soon!

Reviewed 19 November 2016 via mobile

Coffee machine was not cleaned in my room. There were dirty tea bags in it from the previous guest. I don't know from when but it looked very old. When I asked to the front desk, she didn't apologize and said she would send a housekeeper. Her tone was like..annoyed for non her business. A housekeeping came to my room...

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2Thank cath l
Scott Y, Manager at Harrison Lake Hotel, responded to this review

Thank you for your review Cath We are sorry to hear about you experience with our front desk. They are always very cheerful and courteous! We will be sure to look into this and thank you for your feed back. We hope that you will stay with us again soon. Have a great winter.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Harrison Lake Hotel

Address: 190 Lillooet Ave, Harrison Hot Springs, British Columbia V0M 1K0, Canada (Formerly Harrison Hot Springs Hotel)
Region: Canada > British Columbia > Harrison Hot Springs
Price Range: €71 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harrison Lake Hotel 3*
Number of rooms: 88
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Also Known As:
Executive Hotel Harrison Hot Springs
Hotel Harrison Hot Springs
Executive Harrison Hot Springs
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor is probably quietest but the elevators are suuuuper slow.”
 of 5 bubbles Soggyinsnoqualmie, 29 Dec 2016 | Read review
“Higher floor and ask for view of lake.”
 of 5 bubbles DBcooks, 22 Nov 2016 | Read review
“the 4th floor offers lake view room”
 of 5 bubbles tonydgreen, 23 Sep 2016 | Read review
“Higher rooms to avoid noise”
 of 5 bubbles Tabbers, 6 Sep 2016 | Read review
“Views of the Lake are the best, check your paperwork very closely.”
 of 5 bubbles TerryM499, 23 Aug 2016 | Read review
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