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Sandman Hotel & Suites Williams Lake

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Sandman Hotel & Suites Williams Lake
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Start your review of Sandman Hotel & Suites Williams Lake
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Reviewed 2 weeks ago

Our initial encounter once we got our room was no AC. It was July and over 30 degrees outside. This was a slight set back. We called down and were immediately given a free upgrade to a new room that was a full suite. It was very comfortable and clean. The rooms could use some updating, but it was a...

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Helpful?
Thank Becky B
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Dear Becky B, thank you very much for your kind review. We pride ourselves on providing superior customer service and very much appreciate the feedback. We look forward to welcoming you back this summer to see how we can make your next trip even more enjoyable.

Reviewed 4 weeks ago via mobile

Customer service is top notch, they'll bend over backwards to help you and make you feel welcome. Rooms are very clean. If hungry Denny's is attached and has very tastie food. Very quiet, so you'll have a great nights sleep

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Helpful?
Thank Darcy D
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Good day Darcy D, thank you very much for your kind review. We always appreciate feedback on our customer service. In addition to the Denny's onsite we are also fortunate to have a pool and fitness facility onsite. I would like to invite you back to see if we can make your next visit to Williams Lake even more memorable....

Merritt, British Columbia, Canada
Reviewed 13 February 2017 via mobile

The room was upgraded free of charge to the Suites side of the hotel. Had king size bed and kitchenette, free wifi. There is a Denny's attached to the hotel. Was there during a winter snow event and nicely the room was already at temperature when I arrived after 9pm. Could have used some sand for traction up the hill...

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Helpful?
Thank Gordon S
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Good day Gordon S, thank you very much for your kind review. We always appreciate the feedback in order to improve our quality of service and product. I would like to invite you back again to see if we can make your next stay even more pleasant. Thank you again, have a good day.

Warwickshire, United Kingdom
Reviewed 3 September 2016

We stayed in August for 1 night as a family of 4. The location is great as it's right in the town, and the adjoining Denny's is convenient if you arrive late and don't want to head out to eat. The room was rather disappointing. The carpet felt dirty, it was dark brown so there was nothing to see, but...

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Helpful?
1Thank UK_PFG
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Hello, Although we do have some great features and rooms it is very disappointing to hear your stay with us was far from what we aim for. You have my sincere apologies for this and I hope it has not completely soured your opinion of our hotel. I would like to discuses this further with you, Please feel free to...

Prince George, Canada
Reviewed 2 September 2016

I work on the road and stay where it's convenient ..and Sandman was the place , but with the the poor room, and terrible room service (was never like this), where I ordered one thing and got another, and no utiesils , no condiments, and meals in pop containers..... Not sure how to rate. The broccoli was good.

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Helpful?
Thank Bob S
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Hello Bob, I am disappointed to hear that you experience with us was not up to our standards, I would like the opportunity to speak with you about the concerns you had with your hotel room. I have also passed on your concerns about your service from Denny's to the General Manager of the restaurant.

Prince George, Canada
Reviewed 2 September 2016

I am not sure what is going on with this franchise, but a new carpet and pillow casing isn't going to bring you up to modern pricing standards .. I am now done with sandman inns until they prove my stay. I am not high maintenance, but I do need Internet , and after arguing with the provider (why am...

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Helpful?
Thank Bob S
Reviewed 24 August 2016 via mobile

Stayed here for 6 weeks for business. Had a kitchenette. Good room for one person. Pretty quiet and the bed was quite comfortable. Staff were excellent. Front desk, housekeepers and maintenance were super friendly and made the stay even more pleasant. The manager went above and beyond with covering extra duties when needed and everyone was highly professional. I would...

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Helpful?
Thank Jon C
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Hello Jon, Thanks for the review. Hopefully we'll see you on your next trip and your experience is of the same quality

europe
Reviewed 21 August 2016 via mobile

Easuly accessible in the centre of small town. Kind reception. Large room but small bathroom. The AC unit was out of order and the bathroom sink plugged. The coffe shop was opened very early in the morning.

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Thank longtravel09
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Hello, Thank you for your review, we appreciate all the feed back we can get, we replaced many of the A/C units this summer and will again be installing new A/C units before the summer of 2017, we look foreword to seeing you again.

Vernon, Canada
Reviewed 10 August 2016

Was so happy to find this hotel has been rejuvenated with fabulous renovated rooms. The hotel lobby was updated and the Manager on duty Andrew was very helpful on check in. The bed and bedding were amazing we had a king bed suite. A small kitchen and standard fridge would allow for a very comfortable clean family stay in a...

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Helpful?
Thank teresadurning38
Andrew C, General Manager at Sandman Hotel & Suites Williams Lake, responded to this review

Hello, Thanks for the review. I'm glad you enjoyed your stay with us and hopefully we'll see you on your next trip and your experience is of the same quality.

Chemainus, British Columbia, Canada
Reviewed 23 July 2016

The room smelled because the carpet in the hallway did. Arrived at desk, friendly enough, the package was a group of Elders. The first thought should have been to hire part time workers to assist the patrons in packing luggage. The hotel has no elevators, was pathetic to watch 65- 80 year olds dragging luggage down Lon broken up hallways...

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Thank Ed G

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in downtown Williams Lake, Sandman Hotel & Suites Williams Lake boasts some of the nicest rooms in town. Renowned for its close proximity to the lake, in addition to its comfortable rooms, executive suites, on-site dining and boardroom and business facilities, this Sandman is the perfect choice for both business and leisure travelers. ... more   less 

Additional Information about Sandman Hotel & Suites Williams Lake

Address: 409-664 Oliver St, Williams Lake, British Columbia V2G 1M6, Canada (Formerly Sandman Inn)
Region: Canada > British Columbia > Cariboo > Williams Lake
Price Range: €63 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sandman Hotel & Suites Williams Lake 2*
Number of rooms: 111
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Also Known As:
Sandman Inn Williams Lake Hotel Williams Lake
Sandman Hotel Williams Lake
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Questions & Answers

Questions? Get answers from Sandman Hotel & Suites Williams Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure where wifi is good...don't care anymore”
bobs991, 1 Sep 2016 | Read review
“Suites are very spacious and great for families or staying in for several days on business”
teresadurning38, 10 Aug 2016 | Read review
“Check another hotel out.”
821edg, 23 Jul 2016 | Read review
“Stay here only if you can't find another place”
kenyonranchtexas, 23 Jun 2016 | Read review
“units in the other building have extremely slow internet”
mikefW1823YK, 20 Sep 2015 | Read review
5 of 5