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Chateau Jasper

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Traveller (185)
Room & Suite (259)
Pool & Beach (36)
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Overview
  • Excellent17%
  • Very good48%
  • Average26%
  • Poor6%
  • Terrible3%
Travellers talk about
“nice hotel”(37 reviews)
“minute walk”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (917)
There are newer reviews for Chateau Jasper
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Traveller rating
150
368
213
60
27
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150
368
213
60
27
Show reviews that mention
All reviewsunderground parkingnice hotelminute walkgood sizerocky mountaineer traintown centrehotel restaurantcouple of nightsspacious roomshort staystayed here for two nightshot tubwould stay here againbreakfast buffetpleasant staymini fridgeindoor pool
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231 - 235 of 818 reviews
Reviewed 15 February 2016 via mobile

A well thought out hotel. It has an easily accessible hot tub and swimming pool which is what you need after a whole day skiing/snowboarding. The front desk are always very helpful and polite. The majority of the rooms come with comfortable double beds and...More

1  Thank 66,448,643
Reviewed 10 February 2016

Stayed in a junior suite, new bed very comfortable, clean and quiet. Upon arrival there were several young people hanging around the lobby. When we inquired as to why we were told there was a hockey tournament in town but not not to worry our...More

Thank Brian M
Reviewed 8 February 2016

Stay Feb 5 - 7 2016, booked a junior executive room. Ours was the Banff Suite. Large room with a separate office space. King super comfy bed, new sofa bed coffee table chair night tables and dresser. Little coffee dresser with fridge & storage. Every...More

Thank downtime
Reviewed 2 February 2016

Chateau Jasper was sufficient for a stopover, but nothing more. Front desk staff were not rude, but nothing more. Room was clean, really in need of updates, offered a mini-fridge, not unpleasant, but not quite nice either. Not close to anything, but not too far...More

1  Thank lar289
Response from Brian_Higginson, Manager at Chateau JasperResponded 17 February 2016

Dear lar289 Thank you for your review. I was disappointed to read your comments about our Front Desk staff as we are constantly trying to improve our customer service and that starts at the Front Desk. I am using your comments as a tool to...More

Reviewed 21 January 2016 via mobile

Hotels in Jasper are all pretty old and most need to be renovated. It's unfortunate there really is only one nice hotel in Jasper and that's the Jasper Park Lodge. It is pricey. Unless some of these hotels do some renovations to my standard in...More

Thank ebrada
Response from Brian_Higginson, Manager at Chateau JasperResponded 4 February 2016

Dear Ebrada, Thank you for your review and I am sorry that we did not meet your expectations. We pride ourselves on our cleanliness so I am very disappointed that your room did not meet our standards. We are in the process of replacing all...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$100 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$100 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (185)
Room & Suite (259)
Pool & Beach (36)
Dining (32)
Amenities (41)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
d_s_r_u_k_13
15 February 2018|
AnswerShow all 2 answers
Response from shirleycw | Reviewed this property |
no
0
Votes
Haney_Baek
6 February 2018|
AnswerShow all 11 answers
Response from Brian_Higginson | Property representative |
Hello, Our Restaurant is open for breakfast but Breakfast is not included in the room rate. We look forward to welcoming you in June. Brian Higginson Manager - Chateau Jasper
0
Votes
ch438
19 January 2017|
Answer
Response from Brian_Higginson | Property representative |
Hello Caloundra. Thank you for your question. We are a pet friendly hotel and there is a possibility of allergens in the public areas. If we know in advance of allergies,we check a rooms records for the previous 3 months... More
0
Votes
Room Tips
"Access to ground floor rooms from the entrance hall have steps"
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"They've recently refurbished their pool and a lot of their rooms I think, so everything is nice and shiny..."
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"Third floor was best and they have an elevator."
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"Get the suite!! So nice and spacious. Best bathrooms everywhere. :)"
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