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Chateau Jasper

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781 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Manchester, United Kingdom
Reviewed 25 June 2015

This hotel really needs to be brought up to date and a total redecoration and refurbishment is urgently required. Decor is dingy, doors are scratched and chipped, carpets worn, furniture is serviceable but shabby. For example outside the spa leather chairs are split and walls badly marked along corridors and in rooms. In the bathroom everything' worked fine but outdated...

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Helpful?
Thank Sunsetbeach08
Sunshine Coast
Reviewed 24 June 2015

We stayed here 2 nights, room was comfortable, the air con a bit noisy so we turned it off. I found the bed a bit hard and didn't like the pillow! Room had 2 double beds, would prefer a king. Bathroom was small and a little outdated. Staff were friendly. Does have a fridge. Need a car to drive to...

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Thank Wan_2411
Wells, UK
Reviewed 22 June 2015

Myself and my wife stayed in the hotel for two nights as part of a group booking. The hotel definitely needs a update. The rooms are of a decent size, but the ceilings, at least in the corridors are only around seven feet high. Very claustrophobic. The rooms are of a good size, but the bathrooms are small, with no...

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Thank Witzendwizard
Luton, England, United Kingdom
Reviewed 21 June 2015

hotel clean and tidy, seemed understaffed, the luggage took ages to be delivered to room, staff at breakfast were unfriendly and seemed harassed, also poor selection for breakfast. dinner in hotel restaurant was also poor. decor seemed a little old fashioned . on sunny day room was very hot and aircon didn't seem to make a lot of difference, on...

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Thank Moopboop
York
Reviewed 20 June 2015

This hotel was in a good location being about a 10 minute walk to the town, and suited our needs for a two night stay. It’s a little dated but the room was clean and the bed was comfortable. There was free Wi-Fi in the room and a good array of toiletries. It has a small indoor pool (not heated)...

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Thank LBYork15
Staffordshire, United Kingdom
Reviewed 19 June 2015

Stayed here for 3 nights. Rooms and bathrooms spacious and clean and comfortable. Some of the pillows and mattresses do need replacing but we slept well. Breakfast buffet good with plenty of choice. The hotel could do with the decor upgrading but staff helpful and friendly..

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Thank Pamela C
Calgary, Canada
Reviewed 18 June 2015

Great room, very comfortable! Would stay here again. Good location with lots of good advise from the front desk. Bed as a little lumpy but didn't destroy our stay. Front desk agent even helped us book our next hotel.

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Thank Meghan D
N Ireland
Reviewed 17 June 2015

We celebrated our 25th Wedding anniversary and a birthday here for 2 nights. We were delighted to be given the Presidential Suite which was a wonderful surprise. The room was beautiful and very comfortable.

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Thank VALISAKAT
Grande Prairie, Canada
Reviewed 16 June 2015

We stayed here last minute for one evening, the price was right and we literally arrived at 8pm and left at 8am. It is about a 15 minute walk to the downtown core. The hotel, as others have mentioned is outdated but not horrible, the check in process was quick.

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Thank ebonyrempel
Burlington, Ontario
Reviewed 16 June 2015

The room was good and access from the open parking and underground garage was good the location was a little way from the town centre but quiet. The elevators were having maintenance problems at the time.

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Thank Ronald B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Chateau Jasper

Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: €108 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Jasper 3*
Number of rooms: 119
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Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Jasper staff and other travellers.
6 questions
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Questions? Get answers from Chateau Jasper staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large windows, clean and quiet rooms throughout. Well insulated.”
 of 5 bubbles eljay432016, 16 Nov 2016 | Read review
“Judging by our experience, a tip would be useless as any request will be ignored.”
 of 5 bubbles 659jonb, 23 Oct 2016 | Read review
“Our room on the first floor was quiet and easily accessible.”
 of 5 bubbles 175deirdreg, 20 Oct 2016 | Read review
“Ask for a room away from the elevators and preferably on the third floor.”
 of 5 bubbles 966jasperz, 10 Oct 2016 | Read review
“Rooms at the back of the hotel on the second floor are ideal for skiers as they can go straight to the parking lot from the back entry.”
 of 5 bubbles ErinFLZ, 10 Oct 2016 | Read review
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