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Mount Robson Inn

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Mount Robson Inn
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1,336 Reviews from our TripAdvisor Community

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Showing 1,257: English reviews
Edberg
Reviewed 2 weeks ago

We weren't expecting what we got. Nice updated room for a good value. Plus an outdoor hot tub under the stars. Have to run back to your room though as all the rooms have doors to the outside. Good continental breakfast.

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Helpful?
Thank O8143OFbradw
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying at the Mount Robson Inn and for sharing your review. I am glad to hear that you were happy with our newly refurbished rooms, complimentary breakfast and enjoyed an evening under the stars in our outdoor hot tub. I trust you had a wonderful time exploring Jasper and hope to have the pleasure of welcoming you...

Towradgi
Reviewed 2 weeks ago

The rooms were nice however the two young reception staff displayed a very careless attitude and were very dismissive not willingly to assist in any change of arrangements and did not offer any dinner service breakfast only as we were catching a bus early 7am they would not allow us to eat breakfast a bit early which was included in...

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Thank 379mareep
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying at the Mount Robson Inn during your time in Jasper and for providing us with your feedback. I am very sorry to hear about the issues you experienced during your stay and apologize for any inconvenience this caused during your visit to Jasper. We will review these comments with the staff moving forward. I do hope...

Edmonton
Reviewed 2 weeks ago

Comfortable beds: slept well after the first night. Two sinks make bathroom more accessible for 4 people. Keep forgetting that there is a microwave so could bring microwaveable snacks/dishes. Close to west end of town so access to Marmot Basin is excellent. Still within walking distance to restaurants. Fridge set too high and froze contents. Hard to figure out how...

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Helpful?
Thank jamesrI8020SW
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying with us and for taking the time to provide us with your feedback. I am happy to hear that you enjoyed your accommodations and the convenient location of the lodge. I do apologize about the issues you experienced with the freezer and will have this looked into. We trust you had a wonderful time exploring Jasper...

Edmonton, Canada
Reviewed 3 weeks ago

The soundproofing of the rooms is very poor. The sliding doors of the bathroom make quite a bit of noise that sounds like thunder in the room below. Also it was very easy to hear people walking and talking in the room above. The rooms have been nicely remodelled, but ultimately that doesn't matter if I can't get any sleep...

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Thank cfloria
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying at the Mount Robson Inn and for sharing your comments. I am glad to hear that you enjoyed our newly renovated rooms but am sorry to hear about the issues you experienced with noise during your stay. Your feedback is very important to us and greatly appreciated as it will assist us moving forward. I trust...

Edmonton
Reviewed 3 weeks ago

Second year the family have stayed. Great location and the jacuzzis are great after a full day of skiing !! Breakfast was a little disappointing - it's nice to have a good start first thing in the morning.

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Thank SALLY C
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying at the Mount Robson Inn, it is nice to hear you are a repeat guest. I am glad to hear that you enjoyed a full day of skiing together, our amenities and the convenient location. Your feedback is very important to us and apologize that the breakfast did not live up to expectations. We will ensure...

Edmonton, Canada
Reviewed 3 weeks ago via mobile

Beautiful view..nice honeymoon suite with jacuzzi...loved it!!! Bottle of wine in room upon arrival....free breakfast with make your own waffles...outside hot tubs...friendly staff...and vlose to marmot for skiing...highly recommended...we will be back....impressed with marilyn Monroe pic in room....

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Thank tanya h
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying with us and for taking the time to provide us with your feedback. I’m happy you enjoyed our convenient location, friendly staff, outdoor hot tub and complimentary breakfast. I trust you had a wonderful time exploring Jasper and look forward to welcoming you back in the future.

Sherwood Park
Reviewed 3 weeks ago

I love the location of the Mount Robson Inn.....it is almost the last inn before leaving Jasper so access to the ski slopes is quick and there isn't much traffic at night. Love the breakfast area and the selection of hearty cereals, fruits, and, my favourite...making my 3 minute waffle. The breakfast area is very clean and the staff there...

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Thank wilmah446
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying at the Mount Robson Inn and for sharing your feedback. I am glad you enjoyed the convenient location, complimentary breakfast and that our friendly staff catered to your needs. I trust you had a wonderful time exploring Jasper and your time on the slopes. We look forward to welcoming you back in the future.

Brisbane, Australia
Reviewed 4 December 2016

The staff at Mount Robson were very welcoming and helpful, and moved us to a different room to ensure we had enough space. They gave us great advice for places to walk during the day. The room itself was fine - we had enough space and the kids enjoyed themselves. Pros: rooms are comfortable, staff were helpful Cons: it's a...

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Thank LellenAndCrew
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying at the Mount Robson Inn and sharing your comments. Your feedback is very important to us. I’m happy you appreciated the warm welcome from our terrific front desk staff and were able to assist you in finding a room that suited your family best. I do apologize for any inconvenience the walk in to town in...

Sturgeon County
Reviewed 23 November 2016

Body massage showers work like crap and no pressure shotty shower head with barely any water coming out...... if i would of know this before i wouldnt have gone and they expect full payment for entire stay before evan goin in the room pooor

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Thank B7992HOryanb
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying at the Mount Robson Inn and for taking the time to review your stay. I would like to apologize for the inconvenience you encountered regarding the shower pressure. We will investigate these issues and keep this in mind during any future updates. I hope that you will come back and stay with us in the future,...

Edmonton
Reviewed 20 November 2016

Very friendly staff. Breakfast had a nice selection. Beds were very comfortable. Rooms are a quite a bit larger than the other hotels we have stayed at in Jasper. Being away from the main strip means it is a lot quieter than the other hotels. \The suites here are very nice and roomy.

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Thank Brian W
Mountaineer L, Manager at Mount Robson Inn, responded to this review

Thank you for staying with us and for taking the time to review your stay. It is nice to hear that you received a warm welcome from the staff, were happy with your accommodations and enjoyed your time spent in Jasper. I trust you made it home safely and hope to have the pleasure of welcoming you back in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set amidst spectacular mountain ranges in the charming town of Jasper, Alberta, the Mount Robson Inn is five blocks walk to downtown; providing a quiet setting. The Mount Robson Inn’s 80 rooms are recently updated and well-appointed with pillow top mattresses, fridges, microwaves and high speed Internet. Choose from a variety of accommodations ranging from studio rooms to king suites with couples Jacuzzi to spacious suites for family vacations. Guests of our Jasper hotel enjoy complimentary continental breakfast, onsite outdoor hot tubs, laundry area, ski and bike storage, and the convenience of being on the Marmot Basin ski shuttle route. ... more   less 

Additional Information about Mount Robson Inn

Address: 902 Connaught Dr (Main Street, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: €94 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mount Robson Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mount Robson Hotel Jasper
Mount Robson Jasper
Hotel Style:
#1 Business Hotel in Jasper
#4 Romantic Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Mount Robson Inn staff and other travellers.
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Questions? Get answers from Mount Robson Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on getting a room with some view of the Rockies ... that's why you're there!”
 of 5 bubbles ARCNLC3, 2 Nov 2016 | Read review
“Our room faced the road, but traffic noise was not an obvious issue.”
 of 5 bubbles Ianandkate, 26 Oct 2016 | Read review
“ask for ground floor room facing internal courtyard”
 of 5 bubbles independent50s, 25 Oct 2016 | Read review
“Avoid 227 due to mice and 247 due to noise and plumbing”
  • Post in Sunwapta suite
  • Couch in Sunwapta suite
 of 5 bubbles 1867diane, 12 Oct 2016 | Read review
“Away from road and rail line”
 of 5 bubbles JvB0625, 6 Oct 2016 | Read review
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