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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
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Fairmont Jasper Park Lodge
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3,538 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 3,359: English reviews
Sydney, Australia
Reviewed 14 October 2015

My wife and I stayed for 2 nights in a standard room which was a 7 minute walk to reception and restaurants. This hotel has older style rooms which really need refurbishment, most of the rooms were in separate lodges spread over a huge area, they had a number of golf carts running around which you had to book through...

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Helpful?
Thank Macgog
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Macgog, Thank you for taking the time to share your comments and observations from your recent visit. I am disappointed we did not meet your expectations in regards to the condition of your guest room. I am delighted to announce we undergoing renovations and I hope to get the chance to welcome you back in the near future to...

Edmonton
Reviewed 13 October 2015

Decided to take my parents to the lodge for Thanksgiving. The shuttle service between room and lodge worked well for my parents as they have mobility issues. Stayed in a lakeview suite by the golf course. Lovely and spacious suite. Used the savers rate which was a prepaid rate and was okay with the rate. We had room service for...

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Helpful?
Thank Buzzy14
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Thank you sharing your experience. I am thrilled to read that you and your family enjoyed your stay with us during the Thanksgiving weekend. Please accept my apologies in regards to the maintenance taking place over the weekend. I look forward to welcoming you and your family back in the near future. Sincerely, Ken Hall

canada
Reviewed 13 October 2015

Well it has been a year since visiting the JPL due to other travel plans throughout the year. A few changes with respect to the dining choices. New restaurant ORSO has replaced Cavell's and pretty much "jacked" up the prices. The good part is that the Emerald lounge seems to have an enhanced menu and way more tables, food items...

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Helpful?
Thank 10sAce52
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 10sace52, Thank you for taking the time to write a review of your recent stay with us. I am happy to read enjoyed the ambiance and great views. Thank you for your comments regarding our new furniture and new winter menu in the Emerald Lounge. Please accept my apologies for the confusion with valet parking. Valet parking is included...

Edmonton
Reviewed 13 October 2015

I am a solo traveler the majority of the time and again had time to spend Thanksgiving alone and made a decision to find a treasure in the mountains. Fair mint Jasper Lodge is a massive hunting lodge with a small mini village of cabins. The cabin room I entered emoted a warmth that any well insulated mountain cabin could....

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Helpful?
1Thank TRAVELWILDONE
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear TRAVELWILDONE, Thank you for your wonderful review of your recent stay with us. I am thrilled to read that you enjoyed your stay in our cabin and were able to experience the beautiful hiking trails and spectacular scenery in Jasper National Park. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Edmonton
Reviewed 13 October 2015 via mobile

Just stayed at the JPL for the weekend. The food was great, rooms were so clean, and the breakfast staff amazed us. So great to see real service is still out there and of course the JPL has it. Well done again, the pumpkins were fun and the music in the lobby along with the view was breathtaking. Such a...

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Helpful?
Thank Ramona M
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Ramona M, Thank you for your review of your recent stay with us. Thank you for your kind words regarding our rooms, food, and guest service. At Fairmont Hotels and Resorts we take pride in offering our guests the finest hospitality experience in each of our destinations and am glad that you were able to experience that first hand...

Perth, Australia
Reviewed 13 October 2015

We only stayed at Fairmont Jasper Park Lodge for 1 night. We arrived late and departed early, so it is difficult to judge all the features of the hotel. Upon arrival we were given a map in order for us to find our cabin. Cabins are spread far and wide and some cabins can take 10 minutes to walk to...

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Helpful?
Thank schester
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear schester, Thank you for sharing your review of your stay with us. Please accept my apologies regarding the temperature of your cabin. We were experiencing warmer than usual weather during your stay. Thank you for your kind words in regards to our staff, they work hard to consistently offer professional, friendly and proactive guest service. I look forward to...

Irving, Texas
Reviewed 11 October 2015

The location was wonderful. Cabin was spotless, loved the fireplace. Beds were high quality, linens were superior. Room service was great, but the staff was overwhelmed and check in too way too long. Would recommend.

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Helpful?
1Thank JenM201108
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear JemM201108, Thank you for taking the time to write a review of your recent stay with us. I am thrilled to read you enjoyed your accommodations and the room service. Please accept my apologies for the delay in your check in. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Timonium, Maryland
Reviewed 11 October 2015

This hotel is gorgeous to sit and overlook the lake or hike around the lake or into town. Wildlife is roaming nearby. Rooms are adequate, but nothing to write home about. Service in the restaurants in the lodge was very slow. Food was okay, but not spectacular. I would stay here again mainly for the view, not the hotel itself.

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Helpful?
Thank Gretchen M
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Gretchen M, Thank you for taking the time to submit a Tripadvisor review of your recent stay with us. I am happy to read you enjoyed the views and even got to see some of the local wildlife. I hope to get the chance to welcome you back in the near future. Sincerely, Ken Hall

Calgary
Reviewed 11 October 2015

We have been here for Thanksgiving for over 20 years and it gets more difficult every year to justify the cost. We pay over 500 a night for a room that is not very clean, has terrible wifi, half the lights do not work, the furniture is very worn and the main lodge has been done over with furniture that...

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Helpful?
1Thank MEC6
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear MEC6, Thank you for your feedback. I am thrilled to announce we have brand new furniture throughout all of the Emerald Lounge and Great Hall. Combining our proud heritage with the grand vision of a luxury resort in the Canadian Rockies, this substantial investment is be another milestone in the rich history of Fairmont Jasper Park Lodge. Please accept...

Sherwood Park
Reviewed 10 October 2015

We spend 4 days at the Fairmont Jasper Park Lodge last week and we were extremely satisfied with our experience at the lodge. Amazing view, love our cabin and just a great place to be if you want somewhere peace and quiet with great mountain and lake view. We will definitely be back!

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Helena G
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Helena G, Thank you for your positive review and choosing Fairmont Jasper Park Lodge for your vacation. I am thrilled to read you enjoyed the views and your cabin. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: €169 - €810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
18 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
6 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior cabin suite with a lake view is quiet and offers picturesque views.”
 of 5 bubbles blouin2h, 20 Mar 2017 | Read review
“The lake view suites are impressive.”
 of 5 bubbles NEVILLEW327, 19 Mar 2017 | Read review
“Rooms are great, if you want a spectacular view request one by the lake.”
 of 5 bubbles lasher2017, 15 Mar 2017 | Read review
“request a room with parking at or very close to the room”
 of 5 bubbles JMichaelM_13, 13 Mar 2017 | Read review
“ask for a room with coffee maker”
 of 5 bubbles 310amyv, 5 Mar 2017 | Read review
5 of 5