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Astoria Hotel

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Astoria Hotel
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312 Reviews from our TripAdvisor Community

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Showing 280: English reviews
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Lacombe, Canada
Reviewed 1 week ago

Worst hotel ever small washroom like a jail cell was told we would get a king bed it was two twins pushed together uncomfortable tape on ac unit from paint they said it was renovated it looked like crap vent in washroom dirty mold in door by shower carpet duct taped in hallway stay away from this place I'll never...

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Helpful?
6Thank dallasmcbride1973
ASTORIAJASPER, General Manager at Astoria Hotel, responded to this review

The Astoria was built in 1925 and originally the guest rooms did not have private bathrooms so they were added and of course had to be as efficient as possible. This is actually the first complaint that we have had about the size of the bathroom as most of our guests understand why they cannot be any larger. World travellers...

Lacombe, Canada
Reviewed 1 week ago via mobile

This is the 'pleasure' of staying in a newly renovated room?! Per the hotels response to my Facebook review. I think they need to re evaluate the term renovated. If your after a flat screen tv and hard wood floor your in luck but when it comes to the basics of a king size bed ( which is 2 twin...

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5Thank Htic11
Prince George, Canada
Reviewed 1 week ago

We stayed mid-March for 1 night. We had a renovated room, which was lovely. The service was friendly and interested (versus indifferent). Good restaurant service, and great pub atmosphere. The weather was pretty frosty outside, so we stayed onsite for food & evening entertainment. A great time and place to unwind after a day at Marmott.

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Helpful?
1Thank Deb W
ASTORIAJASPER, General Manager at Astoria Hotel, responded to this review

Thank you so much for your refreshing review. Sometimes we feel that it is only the complainers who respond on Trip Advisor. My staff and my family are grateful to you for taking the time and effort to express your understanding of what we are. ' a safe and comfortable haven for outdoor enthusiasts'. We hope you come back soon...

Reviewed 3 weeks ago via mobile

Not sure exactly why there are so many bad reviews of this Hotel. The lady at the counter was terrific, and the only time I got concerned was when she told me I could have a room for $90 !! My room had a king size bed, and it was fresh and clean in the room. I peeled back the...

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1Thank Brian W
ASTORIAJASPER, General Manager at Astoria Hotel, responded to this review

Thank you for your great review. We did have plenty of bad reviews but that is what Trip Advisor is all about. People who are content with their vacation have little to complain about and those who have not have a medium in which to vent. It is refreshing and hugely appreciated to receive your positive comments and my staff...

A TripAdvisor Member
1 review
9 helpful votes
Reviewed 3 weeks ago via mobile

We stayed Thursday night 30th March. The hotel is in disrepair. The renovations are poorly done. We stayed in the front and enjoyed the noise of the bar people who smoke outside the windows. No sleep. The temperature is either hot or hotter and no A/C. I would spend the extra money and stay anywhere else. The restaurant doesn't open...

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7Thank A TripAdvisor Member
ASTORIAJASPER, General Manager at Astoria Hotel, responded to this review

We are doing renovations on all of our guest rooms but unfortunately this guest stayed in a room that has not been renovated so they really had no idea what the referbished rooms are like. The Astoria is a historic property built in 1925 so it does not have all the amenities of a modern hotel but it does have...

Edmonton, Canada
Reviewed 4 weeks ago via mobile

Astoria is located in the centre of Jasper, close to restaurants, pubs and clubs. This place has recently been renovated, which is a big improvement. The staff at Astoria are very friendly staff. I definitely recommend this place.

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2Thank Lukasino007
Reviewed 4 weeks ago via mobile

The new Reno on the rooms have made a big difference. They have taken the big wood cabinets out which makes the rooms feel bigger. The tv being wall mounted has also added to the space. The new light colored flooring has helped to brighten the rooms. The open clothes hooks helped to dry our outer clothes after the rain.

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1Thank Terry F
Reviewed 23 February 2017

You definitely don't want to spend much time in the room it is very run down (although i hear renovated rooms are nicer. Its very pricey for what you get and the staff were really quite unfriendly to us, our check in was not warm it felt as though we weren't welcome.

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8Thank Euan W
Reviewed 18 February 2017

Excellent staff, very friendly and welcoming. Nice, newly renovated room with a king size bed and new flooring, fresh decor in bathroom, electrical outlets included USB charging. I will stay here again and highly recommend this cute hotel for overall service and location.

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1Thank Nancy A
Kamloops, Canada
Reviewed 10 February 2017

Recently relaxed in beautiful Jasper National Park, the Astoria Hotel has always been my favorite place. Wonderful food, excellent location, and the newly renovated rooms are quite the package! I was blown away by all the changes! Spacious fresh clean rooms with incredibly comfortable beds. I love what they have done, I also love Papa Georges, best pasta in town!

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4Thank Megan S

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Astoria Hotel is an historic Jasper hotel located in the heart of the Canadian Rockies since 1925. This small hotel features Jasper National Park lodging with character and charm. Perfect for a Canadian Rockies vacation, the Astoria Hotel features an excellent restaurant, as well as a lively pub. At The De'd Dog bar&grill, you can find a wide selection of domestic and imported refreshments, all in lively atmosphere. A great place to watch sports or ski & bike videos. No matter what time of year you choose to stay at our Jasper hotel, you will be able to truly enjoy everything the Canadian Rockies has to offer. In winter, skiing, snowboarding, and ice climbing are all popular activities. In the summer months, the Canadian Rockies provide excellent opportunities for fishing, hiking, mountain biking, and much more. Built for a different traveler in its day, the Astoria offers a quaint abode with rooms situated on the second floor. Although there is no elevator, our staircase is short and manageable for everyone. In our classic setting, you will find that our beds will be comfortable. We have many return guests week after week, month after month, and so on. For your next Jasper vacation, stay with us at the Astoria Hotel. ... more   less 

Additional Information about Astoria Hotel

Address: 404 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: €91 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Astoria Hotel 2*
Number of rooms: 35
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Also Known As:
Astoria Hotel Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Astoria Hotel staff and other travellers.
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New South Wales, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a newly renovated room.”
nancyaB2741LO, 18 Feb 2017 | Read review
“Choose a mountain view room.”
megans186, 10 Feb 2017 | Read review
“We used this place only for brunch and it is a great place.”
abelardb, 11 Jan 2017 | Read review
“ask for a room where you don't hear the trains”
albertn160, 26 Oct 2016 | Read review
“be very careful what you book from them”
V486FVjohns, 10 Oct 2016 | Read review
5 of 5