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Service Plus Inn & Suites Grande Prairie

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Traveller (6)
Room & Suite (8)
Dining (2)
Overview
  • Excellent13%
  • Very good38%
  • Average27%
  • Poor11%
  • Terrible11%
2 weeks ago
“Mixed Takeaway”
13 Sep 2017
“Great stay”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (76)
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1 - 5 of 75 reviews
Reviewed 2 weeks ago

Reservation was made by a local family member when we were attending a family reunion. Unfortunately we were staying for three nights and it was only booked for two and the same room was not available. Fortunately a comparable room was available and the hotel...More

Thank Robert S
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded 2 weeks ago

Hi Robert S, We are so happy to hear that our staff were the highlight of your stay. We understand that our hotel is not the newest, but we are the only one that is constantly improving on our guest rooms and amenities. We currently...More

Reviewed 21 February 2018

I will not stay here again. I don't know how they can justify their prices when there are so many newer hotels in the area. We had to update our room because our original room was in such horrible shape, we couldn't stay in it....More

Thank angelachristine
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded 23 February 2018

Good Morning Angela, We were very sorry to hear about your experience with us and can tell you that this is not a typical experience here at Service Plus Inns & Suites Grande Prairie. While we are not the newest property in the area, we...More

Reviewed 11 November 2017

Night auditor lady was extremely rude. When we had to use their mat (which they charge you for) because we were given a single instead of a double she handed me the bedding very rudely! When I asked if sheets where among the pile of...More

Thank Xopher14
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded 14 November 2017

Hi iamxopherr, We would like to extend our sincerest apologies for the experience that you had with our night auditor during your stay with us. We assure you that this is not the standard of customer service at our hotel, we strive to make sure...More

Reviewed 14 September 2017

I stayed at this hotel for 3 weeks for work. My team had a total of 4 rooms that were taken care of very well. The staff worked around our teams schedule with regards to the 2 12 hour shifts we worked. Rooms were nice...More

Thank rickeus1966
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded 15 September 2017

Hi Rickeus1966, Thank you so much for the review, we appreciate the feedback. We are happy to hear your enjoyed your long term stay with us, and we look forward to welcoming you back again soon!

Reviewed 13 April 2017

Stay here every trip to Grande Prairie. Suggest you stay on the 4th floor to avoid the noise. Breakfast is including with decent variety. Rooms are a bit dated however I have always found them clean. The staff is friendly.More

1  Thank Derrick71
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded 18 April 2017

Hi Derrick71, Thank you so much for your review, and thank you for choosing to be a regular guest with us here! While our hotel is not the newest property in Grande Prairie, we are constantly improving our rooms and common areas for all of...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$117 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$117 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (6)
Room & Suite (8)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Go someplace else"
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"Pick the 4th floor to avoid noise"
Read review
"i'd recommend staying on a low floor so you don't have to deal with the one elevator."
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"Even though we had no issues, you'd probably prefer not to face the carpark."
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