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Matrix Hotel

2,840 reviews
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Traveller (126)
Room & Suite (241)
Dining (54)
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine tasting”(256 reviews)
“wildflower grill”(40 reviews)
“platinum suite”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,840)Write a Review
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2,819 results
Traveller rating
1,618
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1,618
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Show reviews that mention
All reviewswine tastingwildflower grillplatinum suitesterling suitefree parkingdowntown edmontongreat hotelfree wine and cheesebreakfast buffetbusiness tripbathroom doorgreat stayrooms are cleancentral locationhome away from homeenjoyed my stayfront desk staff
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341 - 345 of 2,819 reviews
Reviewed 12 July 2017

excellent service, excellent, cleanliness, excelllent front desk and concierge, spotless rooms, wonderful choice of toiletries, everyone was very accommodating. We used the shuttle service..it was timely, pleasant and convenient.

Review collected in partnership with this hotel
Thank S6549AQlindah
Response from Olaf M, General Manager at Matrix HotelResponded 13 July 2017

We are so happy that you had a great stay with us. Thank you so much for your review. We hope you will stay again very soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 11 July 2017

Location is great, staff was really friendly and helpful, room was nice and clean and common athmosphere were like in a five starr hotel. Free parking, which was also great. There was free wine tasting and breakfast was good. I´d deffinately stay here again!More

1  Thank PieniSieni
Response from Olaf M, General Manager at Matrix HotelResponded 13 July 2017

Thank you so much for your review! We are thrilled that you enjoyed your tie with us and appreciated our clean rooms and relaxed atmosphere. We hope you will join us again very soon for another great stay! Warm Regards, Olaf Miede General Manager Matrix...More

Reviewed 10 July 2017

Our group of three business women have all had previous great experiences with this hotel, especially the breakfast, so even though our venue was a lengthy drive away we opted to stay at this hotel. We first arrived it was late, and we were exhausted...More

1  Thank Kimberly H
Response from Olaf M, General Manager at Matrix HotelResponded 13 July 2017

Thank you so much for your feedback. We apologize sincerely for your experience with us and hope that we might be able to regain your faith in us. Firstly, I would like to apologize for our systems being down. As you can imagine, this was...More

Reviewed 10 July 2017

Staff was very helpful, the hotel is gorgeous! Friend and I stayed here for a business course. Breakfast was wonderful, loved the eating area. Wonderful options for breakfast. Great downtown location.

1  Thank Hilario J
Response from Olaf M, General Manager at Matrix HotelResponded 13 July 2017

Thank you so much! We are so pleased you had an incredible business stay with us and appreciated the included breakfast. We hope you will join us again very soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 10 July 2017

Fantastic hotel with a great location just off of Jasper Ave. stayed here during the hockey playoffs and for a conference, both of my visits have been great. Friendly service, clean rooms, Greer breakfast.More

Review collected in partnership with this hotel
Thank Chris W
Response from Olaf M, General Manager at Matrix HotelResponded 13 July 2017

We are so glad you had a wonderful stay with us. Thank you so much for this review. We are so pleased you enjoyed your playoff experience and appreciated our friendly team. We hope you will stay again very soon. Warm Regards, Olaf Miede General...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$135 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$135 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (126)
Room & Suite (241)
Dining (54)
Hotel & Grounds (150)
Bathroom (15)
Business Centre & Event Rooms (1)
Questions & Answers
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cyndicanada
2 November 2017|
AnswerShow all 3 answers
Response from ELFRCO | Reviewed this property |
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0
Votes
cyndicanada
1 November 2017|
AnswerShow all 2 answers
Response from Ks L | Reviewed this property |
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0
Votes
bobsolomon
19 November 2016|
AnswerShow all 2 answers
Response from bobsolomon | Reviewed this property |
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to... More
0
Votes
Room Tips
"Ensure you ask for a room not located near elevators."
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"away from the elevators"
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"Parking is an issue. Lot is small hard for bigger trucks and cars. If you can show up early to get parking..."
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"all rooms appear to be the same size (I always check the emergency exit plan)"
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