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Matrix Hotel

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Traveller (156)
Room & Suite (278)
Dining (54)
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Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine tasting”(261 reviews)
“wildflower grill”(40 reviews)
“platinum suite”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,922)
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2,901 results
Traveller rating
1,670
924
213
54
40
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LanguageEnglish
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1,670
924
213
54
40
Show reviews that mention
All reviewswine tastingwildflower grillplatinum suitefree parkingdowntown edmontongreat hotelfree wine and cheesebreakfast buffetmini barbusiness tripbathroom doorcentral locationrooms are cleana great stayhome away from homeenjoyed my stayfront desk staff
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11 - 15 of 2,901 reviews
Reviewed 2 weeks ago

We booked this hotel because we were seeing a concert in town an it looked like a good location. Overall, very nice hotel. Beds were great. Rooms were clean. My only complaint was we booked a King room... and when we arrived I asked to...More

Thank Catherine W
Reviewed 2 weeks ago

Thank you for a wonderful stay. The beds are comfortable, breakfast is delicious, complimentary wine is a lovely touch, and staff are very helpful and friendly. Location of hotel is central, Overall it is great value.

Review collected in partnership with this hotel
1  Thank Joanne H
Response from Matrix_Hotel, Owner at Matrix HotelResponded 1 week ago

Hi Joanne H, Thank you for sharing your thoughts on your stay. Our service is something we definitely pride ourselves in, as well as our complimentary offerings. We all look forward to having you again in the future. - Olaf, General Manager

Reviewed 3 weeks ago via mobile

Didn’t live up to the hype. Location is great. Hotel is overpriced for the amenities. Walls are paper thin. Parking lot is terrible. Had multiple issues with my room key cards not working. Staff was unfriendly/unhappy all the time. Wouldn’t stay here again.More

Thank Mike R
Response from Matrix_Hotel, Owner at Matrix HotelResponded 2 weeks ago

Hello Mike R, Thanks for sending us your review. We appreciate your stay with us, but regret not meeting your expectations. It by no means is what we strive for and is below our standards. Your comments have been heard and we are working with...More

Reviewed 3 weeks ago

Great location and service! Would definitely go back and try some other items on the Wildflower menu. The wine tasting was nicely done and the patio was a great way to enjoy the early evening before having dinner.

Review collected in partnership with this hotel
Thank darne2018
Response from Matrix_Hotel, Owner at Matrix HotelResponded 1 week ago

Hi darne2018, Thank you for your review. We are very delighted to hear that you enjoyed your time with us and we our team were able to make your stay most comfortable. We look forward to seeing you again soon. - Olaf, General Manager

Reviewed 3 weeks ago

Friendly staff, great breakfast and wonderful wine night! Would fully recommend to everyone. I was greeted every time I was in the lobby and the room was excellent. Great sleep and had everything I needed.More

Review collected in partnership with this hotel
Thank davidwatson15
Response from Matrix_Hotel, Owner at Matrix HotelResponded 1 week ago

Hi davidwatson15, Thank you for taking the time to share your review. Your kind words are truly appreciated and we will definitely be sharing your review with all our team members. We all look forward to having you again in the future. - Olaf, General...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Multilingual Staff
Meeting Rooms
Dry Cleaning
Banquet Room
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$128 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Accessible rooms, Non-Smoking Rooms
Details
Price range
US$128 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Accessible rooms, Non-Smoking Rooms
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Traveller (156)
Room & Suite (278)
Dining (54)
Amenities (25)
Business Centre & Event Rooms (1)
Questions & Answers
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cyndicanada
2 November 2017|
AnswerShow all 3 answers
Response from ELFRCO | Reviewed this property |
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0
Votes
cyndicanada
1 November 2017|
AnswerShow all 2 answers
Response from Ks L | Reviewed this property |
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0
Votes
bobsolomon
19 November 2016|
AnswerShow all 2 answers
Response from bobsolomon | Reviewed this property |
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to... More
0
Votes
Room Tips
"Book a suite if available, worth it!!"
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"Ensure you ask for a room not located near elevators."
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"away from the elevators"
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"Parking is an issue. Lot is small hard for bigger trucks and cars. If you can show up early to get parking..."
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