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Holiday Inn Hotel & Suites West Edmonton

221 reviews
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Traveller (14)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent38%
  • Very good47%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
“room was clean”(19 reviews)
“tim hortons”(9 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (221)Write a Review
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All reviewsricky's restaurantroom was cleantim hortonsyellowhead highwayattached restaurantwest edmontonnice hotelshort drivepool and hot tubshopping tripbusiness tripfront desk staffa wonderful stayeasy accessup to datehotel is locatedwould stay here again
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31 - 35 of 217 reviews
Reviewed 18 May 2017

We booked into this hotel as a group. The booking process was painless. Their price was well positioned. We needed 11 rooms. They were very well organized, they were prepared with our room assignments on our arrival. They had everything setup perfectly. They generously agreed...More

Thank Lloyd C
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 23 May 2017

Dear Guest, We are glad to have helped during the booking process and we hope that everyone had a good stay. We are well versed in working with groups from school trips, teams to management functions and presentations as well as board meetings. Thank you...More

Reviewed 16 May 2017

This was a comfortable room in a convenient location. Disappointed that there was no microwave in the room, and no complimentary breakfast, two things I have come to rely on when staying at Holiday Inns on my frequent business trips. However there was a restaurant...More

Thank santana984
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 23 May 2017

Dear Guest, We appreciate your feedback and we are glad to hear that you found our rooms comfortable and that our location was to your convenience. Microwaves are available in all suites but not in standard rooms. However, we can bring one up to your...More

Reviewed 15 May 2017

I have stayed at this hotel several times. Pool and hot tub are nice and have always been functioning during my stays. Staff are very friendly and accommodating. Rooms are clean well appointed and comfortable. It is just a little bit over priced, in my...More

Review collected in partnership with this hotel
Thank dougwatson2017
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 23 May 2017

Dear Guest, Thank you for your kind words and loyalty. We appreciate your continued patronage to our location. We are happy to hear that our staff could be of service during your stays and we are always happy to help. As for our rates, they...More

Reviewed 6 May 2017

The location of the hotel is very good and staff were super friendly and helpful. But maybe a closer look at upgrades in the rooms will definitely make this perhaps a 5 star hotel that can rival other hotels in the areaMore

Review collected in partnership with this hotel
Thank Timi G
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 15 May 2017

Dear Guest, We appreciate your feedback the staff would like to thank you for your kind words. Our head office is planning on doing updates to our hotel, but there is no concrete timeline yet. Thank you for staying with us and we hope to...More

Reviewed 5 May 2017 via mobile

My Fiancé and I came here for one night just to get away and we were very pleased. We had the King Size Jaccuzi suite and it was more than adequate. The manager also provided us with a bottle of complementary wine to congratulate our...More

Thank Samantha J
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 15 May 2017

Dear Guest, We are very happy to hear that you had a great stay with us. We are glad to be that you stayed with us during a momentous occasion in your lives. The housekeeping staff would also like to thank you for your comment...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$108 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (29)
Dining (2)
Pool & Beach (2)
Questions & Answers
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grant_bettke
10 September 2014|
AnswerShow all 2 answers
Response from HIEdmonton | Property representative |
Mayfield Common is only 5 minutes away with most of the hair salons taking walk ins.
0
Votes
Room Tips
"away from the parking lot view"
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"Upper floors are quieter."
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"it was...comfy"
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"Make sure clean sheets on bed. Room service prompt shame about the cold breakfast."
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