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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsricky's restaurantroom was cleanattached restaurantwest edmontonnice hotelshort drivepool and hot tubshopping tripbusiness tripfront desk staffa wonderful stayeasy accessup to datehotel is locatedwould stay here againstayed for nightsking suite
We booked 5 days at the Holiday Inn so settled on a king suite so we would have a bit more room. Price was decent but I found the room to be dark as the sitting area did not have a window. I liked that...More
Thank Z6664AJdianep
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites West EdmontonResponded 4 days ago
Hi Z6664AJdianep,
Thank you for your candid review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable accommodations. We're glad to see the high rating you've given on most aspects of your stay.
I'm sorry to...More
Stayed at this hotel for four nights in July. Fourth time staying in Edmonton, but first time staying at this property. The hotel is in a great spot, convenient to West Edmonton Mall and all areas of western Edmonton. There are lots of dining options...More
1 Thank KenS9
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 19 July 2017
Dear Guest,
Thank you for your kind words and feedback. Although our location is industrial it is minutes away(driving) from restaurants and West Edmonton mall, as you have mentioned. Its great to hear that it worked to your convenience. We are also happy to hear...More
I try to stay at this holiday inn when I am in the city. My friend and I got to stay together this time. Most of the staff always remember me and always make conversation. Their customer service is 5 star. Michelle is truly amazing...More
Close to west Edmonton mall and other shopping, easy access on the west end to St. Albert and spruce grove. Ricky’s restaurant in site makes it easy. Nice gym and pool with nicely equipped rooms. Great price compared to other area hotels.
We checked in Christmas day, check in was a breeze; no issues with us being later or us having our dog (we had also had this verified at the time of booking) we were happy to see so many families being accommodated to include their...More