We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Hotel & Suites West Edmonton

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Hotel & Suites West Edmonton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

175 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 171: English reviews
Start your review of Holiday Inn Hotel & Suites West Edmonton
 Click to rate
Yellowknife, Canada
Reviewed 2 days ago NEW

Everything went as expected. No issues with the room or the restaurant downstairs. There's a Tims just down the road which was nice as well. Very easy routes from the hotel to West Ed Mall, Mayfield Common and other nearby shopping centres.

Review collected in partnership with this hotel
 Report
Helpful?
Thank P_W_S_K
California
Reviewed 5 days ago NEW

While not from the Edmonton area, and looking for a hotel to stay while in the area for a memorial service, I looked at different properties in which to stay. Ultimately I decided that I may spend a bit more money, I relied on the Holiday Inn name to know exactly what to expect - I was not disappointed! The...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Pamela C
Stanstead, Quebec
Reviewed 1 week ago

Beautiful place and close to everything. Just down the road from the west Edmonton mall. Great place to relax in the pool and hot tub after a long day of shopping. Had an amazing time with family. Will go back

Review collected in partnership with this hotel
 Report
Helpful?
Thank nicole873
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are glad to hear that you had a good stay with us and that our location was helpful for your convenience. We look forward to seeing you again! Regards, Francis O.

Red Deer, Canada
Reviewed 1 week ago

The staff and room were very nice. I was greeted with a smile and the checkin process was speedy and pleasant. The beds were quite comfortable and the room was clean. I would definitely stay there again. The restaurant was good and reasonable.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ronni D
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your review and we are glad to hear that you found our beds comfortable. The staff would also like to thank you for your kind words and we also enjoy giving our best service to our guests. We look forward to your next stay with us! Sincerely, Francis O.

Oakbank
Reviewed 1 week ago

Conveniently located near my office. Ricky's Restaurant & Bar attached to the hotel serves great meals and in the evening has a lounge. The hotel is clean and the staff were all pleasant and attentive. A wonderful stay at this location.

Review collected in partnership with this hotel
 Report
Helpful?
Thank rob_molyneux
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review. The staff is pleased to hear your kind words. We are happy to hear that our location suites your location convenience and that you had a great meal at our restaurant. We hope to see you again. Regards, Francis O.

Calgary, Canada
Reviewed 1 week ago

The team at Holiday Inn West Edmonton are some of the friendliest and helpful staff I have met on my business travels. I have come to expect mediocre service especially at franchise hotels. I was very pleasantly surprised at this hotel. Clean and well appointed room, very good value.

Review collected in partnership with this hotel
 Report
Helpful?
Thank justthefriesplease
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are glad that we could change your perception for our brand and that our location has provided you with service and cleanliness that is up to your expectations. We appreciate your review and we hope that you will choose us again. Sincerely, Francis O.

Calgary, Canada
Reviewed 2 weeks ago

Good stay, food in restaurant was good and the price was reasonable. Location was excellent. Staff very helpful and courteous. Only problem was vending machine was out of order and too tired and cold to venture out again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Kermit B
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review and we are happy to hear that you found our staff courteous and helpful. We are always happy to help. As for our vending machines, I believe you stayed with us when we had a power outage. Unfortunately we had to call a third party to fix the problem and he wasn't available...

Calgary, Canada
Reviewed 2 weeks ago

We have stayed here numerous times in the last year. We stayed for 2 nights now. It is an awesome place to stay. The staff is very friendly,helpful and knowledgeable. Pool is a nice area and warm enough(contrary to a lot of hotel pools!). Restaurant is very good and staff in there go out of their way to serve and...

 Report
Helpful?
Thank LDB304
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is glad to hear your kind words. We are also happy to hear that you found our pool ans restaurant to your liking. We always strive to provide the best to our guests and providing good service is on thing we consistently work on. Thank you, Francis O.

Burlington, Canada
Reviewed 2 weeks ago

Upon arriving without a reservation late afternoon your staff was happy to assist me for a one night stay 03 07 17 - 03 08 17 AM giving me a choice of rooms I chose the king 111. This room was closer to the rail my thought was how many trains am I going to listen to. But my other...

 Report
Helpful?
Thank dand0ucette
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy to hear your review and despite some shortcomings, it seems that you had a good stay. Sometimes the chlorine smell does spill out to the lobby and ground floor hallways but at our location we don't have rooms in the first floor and the railways are a distance away. Also, we do have menus in...

Colwood, Canada
Reviewed 3 weeks ago

I don't need much in a hotel, just clean and comfortable with a desk so I can work. One really nice surprise was they have Telus Optik TV so there is a nice interactive guide to be able to find shows rather than waiting for the old style scrolling guide with no extra info. I wish they would do this...

Review collected in partnership with this hotel
 Report
Helpful?
Thank ErnieG1972
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy to hear that we have meet your basic requirements for a hotel and that you enjoyed our TV system. It is an upgraded TV package but it is well worth it for our guest's enjoyment. We look forward to your next stay with us. Regards, Francis O.

53 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14)
Viewed
Room/Suite (7)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (17)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Edmonton hotels
Place LaRue
Holiday Inn Express & Suites West Edmonton-Mall Area
Courtyard Edmonton West
#2 of 93 in Edmonton
606 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Region: Canada > Alberta > Edmonton
Price Range: €86 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Priceline so you can book your Holiday Inn Hotel & Suites West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites West Edmonton staff and other travellers.
1 question
Ask a question
waterloo
over a year ago

See all questions (1)

Questions? Get answers from Holiday Inn Hotel & Suites West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a double room - two queen beds and ample linens!”
 of 5 bubbles Q8549BBpamelac, 22 Mar 2017 | Read review
“choose wisely”
 of 5 bubbles dand0ucette, 8 Mar 2017 | Read review
“Ask for a room on the back (west) side of the hotel. The other side faces the highway, so there is a little highway noise.”
 of 5 bubbles kungfudad, 3 Feb 2017 | Read review
“lots of bright lights shine into the rooms on the back at night but there is no road noise and the back.”
 of 5 bubbles travelcamo, 1 Feb 2017 | Read review
“Stayed in Rm. 222, if you want quiet, ask for a room on a floor with biz travelers or at the end of the hall”
 of 5 bubbles mposzt, 2 Oct 2016 | Read review
5 of 5