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So myself and a group of friends went to the courtyard merriott, 1 thornton ct NW in Edmonton Alberta. It was a nice room but I have stayed in places where we have payed less, been treated better, had larger rooms. I myself have a...More
Thank Elizabeth S
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 31 January 2016
Dear Elizabeth S,
We value your feedback. I'm very sorry we disappointed you. We have been in contact with you regarding your stay. Thank you for staying with us and for your time in reviewing our hotel.
Nice hotel. Our room was very, very big. It was also very clean. The thing with this hotel is you have to pay for parking so incorporate that cost into your nightly rate. Still reasonably priced.
Coffee maker in the room, and free coffee in...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 22 January 2016
Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our location convenient and amenities ample. We appreciate your review and recommendation...More
Stayed on this Courtyard on business. The staff were eager to please and always pleasant. My room was on the 11th floor facing the city. The room was extra large, clean, and comfortable. My only critique of the room was the bathroom ceiling could use...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 18 January 2016
We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon!
We stayed here for New Years weekend. The hotel itself has a great location; it's just at the edge of downtown and set back a bit from the street, making it feel comfortable and not-too-busy while being a mere couple minutes from shops, restaurants, etc....More
Thank Karalee M
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 5 January 2016
Dear Karalee M,
Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with Daniel; he works...More
I stay here most time when visiting Edmonton. The hotel is centrally located and easy to travel to from the airport via ETS. The staff are always professional and friendly. Despite it not being new it is well maintained. As a Platinum member was upgraded...More
Thank Mike B
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 22 December 2015
Thanks so much for your review and recommendation. We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your...More