We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Edmonton Downtown

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Edmonton Downtown
Holiday Inn Express Edmonton Downtown
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

316 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 307: English reviews
Start your review of Holiday Inn Express Edmonton Downtown
 Click to rate
Grande Prairie, Canada
Reviewed 3 days ago NEWvia mobile

Came in later in the evening, had booked a king executive suite. Walked in the door and the front desk girl rolled her eyes and I immediately knew this was going to go sour. First she couldn't find my reservation after several attempts of looking. Finally spelled my name and then she found it. She says you booked a room...

 Report
Helpful?
Thank Carol F
St. John's, Antigua
Reviewed 1 week ago NEW

I actually stayed at this hotel for 2 nights in September of 2015 for a Graduate Students Conference hosted by Athabasca University, but I only now realized that I have not reviewed it. The receptionist at check in was efficient and friendly. He checked me in quickly and was very helpful. I had only one issue with my room and...

 Report
Helpful?
Thank Susan J
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Susan J, Thank you for your review. I am happy you didn't miss your flight. I am happy to hear that our team didi their job well and made you feel welcome and appreciated. We certainly look forward to your next visit with us at the Holiday Inn Express, Edmonton, Downtown.

calgary, alberta
Reviewed 1 week ago

So we check in Friday at 3 ish only to be given a room that folks had smoked in. I was still gagging while I was calling the desk downstairs to get us out of there. They gave us the room next door. Why would they even bother sending anyone to that room until it had been completely fumigated? Good...

 Report
Helpful?
Thank qvminich
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

It is disappointing that we failed to meet your expectations. It seems like you had a few issues with your stay including access to the business center which i am not sure why as it is used often by our regular guests and i have no reports of issues. Your overall experience is not the norm for our guests and...

Reviewed 2 weeks ago via mobile

We stayed there twice once for a doctor appointment and the second time for a concert it's a great location in a very nice part of town rooms are clean and modern staff is friendly and helpful it's a great value for a great stay

 Report
Helpful?
Thank Mark C
Calgary, Canada
Reviewed 2 weeks ago

This hotel seems very popular for out of town concert goers, as were we. Our biggest complaint was the noise, even though the hotel says "no smoking on balconies" its pretty obvious this hotel is the choice for smokers because of the balconies. The rooms aren't very soundproof,so until 3:00 AM we listened to the balcony door above us slide...

 Report
Helpful?
Thank Polo789
IHGService, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Polo789, Thank you for taking the time to write a review of our hotel and for staying with us. I am elated to read you found the staff service during check in and check out to be excellent. Our hotel does have the best location for most of our travelers attending concerns and I am happy you noticed this....

Grande Prairie
Reviewed 15 March 2017 via mobile

Slow check in process. Beds were okay. Don't pay at the parking outlet as it only goes until 6 am, the hotel gets a different rate. Parking is very tight and limited. Breakfast is standard. Elevators are slow.

 Report
Helpful?
Thank Charla E
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Charla, I apologize for us failing to meet your expectations on your stay. It is quite unusual that we get negative comments regarding our check-in process. This may be due to the odd occasion when we have a plethora of persons that happen to arrive at the same time. We are intending to replace both our elevators this summer as...

Reviewed 13 March 2017 via mobile

We went to Edmonton for Doctors. Checkin was fast and easy, our room was exactly what we wanted. All the staff is very nice, friendly, helpful, knowledgeable and always a smile, no matter what their job. Breakfast was great with Lots of variety, all day coffee and tea. Great location to activities and restaurants downtown. We will be back. Thank...

 Report
Helpful?
1Thank Anne F
Prince Albert, Canada
Reviewed 23 February 2017

We arrived on a Saturday and had to wait in line for 20 minutes to be checked in as the woman at the desk was visiting with the person at her counter. We were put in an extremely small room for our first night but we lived with it. After being asleep for a couple of hours, we were woken...

 Report
Helpful?
Thank PrairieLily73
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

PrairieLily73, Thank you for your detailed review and we apologize for the inconvenience that you experienced during your stay. I believe that we have spoken regarding your concern and the case has been closed to your satisfaction. We do not have a reputation for having loud and partying guests so we have addressed your comments to our team for a...

Saint Hyacinthe, Canada
Reviewed 22 February 2017

you a less than 10 min walk from the downtown action. parking is adjacent to the hotel. its obviously an old building that was refreshed. but rooms are clean and staff is courteous. i will go back there my next edmonton trip.

 Report
Helpful?
Thank babayou69
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

babayou69, Thank you for your review and yes we are newly renovated and we have some additional renovations that will be done in te next couple of months to improve our product. We look forward to your return visit with us.

Macklin, Canada
Reviewed 20 February 2017 via mobile

Staff was friendly and quick with registration and also checkout. Also very accommodating when asked for directions to various places. The hotel is within walking distance of Rogers Place if you wish to stay in the city for the night and not have to drive after after partaking in one of the many functions held there. All in all a...

 Report
Helpful?
Thank Doetzel
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Doetzel, Thank you for choosing to stay with us for your special visit into Downtown. I hope you had a great time at the concert as did most persons that i have spoken to. Hope to see you again soon.

310 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (34)
Viewed
Dining (2)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (4)
Viewed
View from Room (2)
Viewed
Other (21)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (244)
Viewed
Amenities (37)
Viewed
King Executive (29)
Viewed
King Feature (35)
Viewed
Pool (13)
Viewed
Dining (15)
Viewed
Spa Jacuzzi (42)
Viewed
The Hotel (39)
Viewed
Two Queen (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Edmonton hotels
0.1 km away
Comfort Inn & Suites
Comfort Inn & Suites
#53 of 93 in Edmonton
266 reviews
0.4 km away
Coast Edmonton Plaza Hotel
Coast Edmonton Plaza Hotel
#13 of 93 in Edmonton
916 reviews
0.8 km away
Courtyard Edmonton Downtown
Show Prices
Show Prices
Show Prices
2.8 km away
Best Western Plus City Centre Inn
0.3 km away
Matrix Hotel
Matrix Hotel
#9 of 93 in Edmonton
2,364 reviews
0.3 km away
Chateau Lacombe Hotel
Chateau Lacombe Hotel
#39 of 93 in Edmonton
451 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel. ... more   less 

Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Region: Canada > Alberta > Edmonton > Downtown
Price Range: €108 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, IHG, Travelocity, Hotels.com, Hotwire, TripOnline SA and Evoline ltd so you can book your Holiday Inn Express Edmonton Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Hotel Style:
#20 Business Hotel in Edmonton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Edmonton Downtown staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Holiday Inn Express Edmonton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at another hotel!”
PrairieLily73, 23 Feb 2017 | Read review
“If you like a quiet room, ask for a higher floor.”
jesuis0709, 19 Feb 2017 | Read review
“Don't stay in room 301- loud noise from the elevator”
HeidiJ320, 20 Jan 2017 | Read review
“The south side rooms have views of the River valley.”
pscott44, 17 Jan 2017 | Read review
“Not sure there is a bad room although the views are mostly of downtown buildings.”
835barbr, 14 Nov 2016 | Read review
5 of 5