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All reviewsirish pubfront desk staffgateway blvdsouth common shoppingbreakfast restaurantroom was cleanbusiness triplots of parkinghot tubnice breakfastclose to the airportconvenient locationunder renovationwould stay againgreat amenitiesqueen bedthe air conditioning
Hotel is currently undergoing renovations so expect the noise and everything that goes with it.
Staff was friendly and our room was clean and that's all we cared about for this trip, if you need a good breakfast there is an IHOP just south of...More
Got a room at the hotel last minute and requested a quiet room. We were given a room on the 2nd floor above the construction area and at the back beside the train track. On arrival into our room we realized the toilet was broken...More
1 Thank Trudy K
Response from Abdul M, General Manager at Holiday Inn Conference Ctr Edmonton SouthResponded 21 August 2017
Please accept our sincere apologies for the experience you had with us. This is not a standard we have in the hotel and assure this has been dealt with. The reports showed there are no bed bugs as we do weekly checks to ensure...More
This entire experience was terrible. On check in, the front entrance was closed so you have to carry all your heavy luggage through the end of the building.(no luggage carriers available) The front desk is in a room on a table. And there is construction...More
Response from IHGService, Guest Relations Manager at Holiday Inn Conference Ctr Edmonton SouthResponded 6 September 2017
Thanks for your recent Holiday Inn Conference Center Edmonton South stay, we're glad to have hosted you. I'm sorry to hear that you were let down by the overall upkeep and service level provided during your stay. On behalf of the team, I...More
We decided to stay here for a family trip as the rates were very reasonable. The moment we stepped in there was construction in their lobby. While I'm okay with the construction if it was advertised before I booked it but it never was. I...More
1 Thank Eric G
Response from IHGService, Guest Relations Manager at Holiday Inn Conference Ctr Edmonton SouthResponded 30 August 2017
Dear Eric G,
Thank you for your recent stay with us and reviewing our property. I am very sorry to learn you were not satisfied with the your overall stay with us, specially the inconvenience you had with the ongoing renovation. It is with deep...More
We booked this hotel as it was a recommended hotel for a wedding we were going to and our experience was horrible from start to finish. When we first checked in we went up to our room we noticed the temp in our room was...More
1 Thank jp20162017
Response from Abdul M, General Manager at Holiday Inn Conference Ctr Edmonton SouthResponded 14 August 2017
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we...More