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Courtyard Edmonton West

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Traveller (48)
Room & Suite (67)
Pool & Beach (20)
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Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“aqua restaurant”(16 reviews)
“front desk”(98 reviews)
“open concept”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (814)
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570
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All reviewsaqua restaurantfront deskopen conceptstarbucks coffeemarriott courtyardgreat hotelanthony hendaylounge areaevery staff memberring roada great stayfitness roomminute drivethe hotel is cleanhot tubwould definitely stay here againeasy access
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111 - 115 of 807 reviews
Reviewed 26 August 2017

This was our first time staying at the Courtyard Marriott and we could not have chosen a better hotel. It is close to West Edmonton Mall and a variety of fast food and dine in restaurants. The pool and workout room were very clean and...More

Review collected in partnership with this hotel
Thank toddf970
Response from Horia_Hodorog, Manager at Courtyard Edmonton WestResponded 14 September 2017

Dear toddf970, Thank you for sharing your experience at the Courtyard Edmonton West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared...More

Reviewed 26 August 2017

Clean hotel with very friendly staff. Small pool and hot tub. Nice functional fitness room. Lounge is modern and serves Starbucks coffee. Food is average and a bit pricey for the portions. Good drink specials throughout the week. Front desk and staff in general, were...More

Review collected in partnership with this hotel
Thank Michelle F
Response from Horia_Hodorog, Manager at Courtyard Edmonton WestResponded 14 September 2017

Dear Michelle F, Thank you for sharing your experience at the Courtyard Edmonton West. Your feedback is integral to our ability to continue to improve our service. We appreciate your comments and are delighted to hear that you had a great stay. Thank you again...More

Reviewed 25 August 2017

Stayed there for 2 nights, the hotel is about 5 minutes away from West Edmonton Mall. Staffs are friendly and helpful overall, Ralph of front desk is especially friendly and follow up on our satisfaction. The room was clean and spacious; the wifi speed are...More

Review collected in partnership with this hotel
Thank GreenOcean
Response from Horia_Hodorog, Manager at Courtyard Edmonton WestResponded 14 September 2017

Dear GreenOcean, Thank you for sharing your experience at the Courtyard Edmonton West. We are glad to know that our staff, and Ralph in particular left a fantastic impression on you and made your stay very enjoyable. Thank you again for your time, we hope...More

Reviewed 21 August 2017

From the moment we checked in to the checkout, the staff were amazing. They were very courteous and helpful. Special mention to the Asian guy who was on duty when we checked in. Unfortunately, I forgot his name.. The waitstaff at the breakfast buffet were...More

Review collected in partnership with this hotel
Thank bethT892OQ
Response from Horia_Hodorog, Manager at Courtyard Edmonton WestResponded 8 September 2017

Dear bethT892OQ, Thank you for sharing your experience at the Courtyard Edmonton West through our Tripadvisor page. We are glad to know that everything went excellent while staying with us and that our staff provided you with top notch servic . Thank you again for...More

Reviewed 21 August 2017

We rolled into this hotel at 5:15 am on Sunday, it was the last available room in the hotel. Mylene at the Front Desk was incredible. She took all my information. Then she hit the wrong button and had to do it all again. Meanwhile...More

Thank bowserk2017
Response from Horia_Hodorog, Manager at Courtyard Edmonton WestResponded 7 September 2017

Dear bowserk2017, Thank you for sharing your experience at the Courtyard Edmonton West. With a mission to provide exceptional customer service, we take great pride in serving your needs and I am glad that Mylene offered you a memorable experience at the desk. Thank you...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$96 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (67)
Pool & Beach (20)
Dining (9)
Business Centre & Event Rooms (9)
Amenities (8)
Questions & Answers
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Michelle N
1 May 2015|
Answer
Response from Sumit B | Property representative |
Dear Guest, Yes we have attached rooms available. Please contact Front Desk to book the room. Thank You
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Votes
Room Tips
"Lucy did small things that made all the difference"
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"Room can use electronic updating since most people now have tablets, iPhones, etc, and could not find USB..."
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"Housekeeping - don't forget to make up all the beds! There weren't a lot of available plug-ins that..."
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"Rooms were very clean - the hallway needs to be cleaned."
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