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DoubleTree by Hilton Hotel West Edmonton

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DoubleTree by Hilton Hotel West Edmonton
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721 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Erskine, Canada
Reviewed 2 weeks ago

Doubletree by Hilton ar West Edmonton was the clear favourite of faculty and course participants yet again for the venue. We lived in such smooth, discrete luxury that we did not have to worry about our surroundings. We could concentrate exclusively on the course itself while treated like royalty. Yet there was nothing intrusive, which to me is the pinnacle...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K186LZdavids
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It's wonderful to know how satisfied you were with everything at the DoubleTree by Hilton West Edmonton. We hope you know how much your gracious compliments mean to us, and we will be sure to pass this review along to the rest of our staff. Nothing is more important to us than providing our guests with exemplary hotel experiences, and...

pasco, United States
Reviewed 2 weeks ago

we were satisfied . except "Privacy in Restroom". it was all right . there was no complementary breakfast available . we didn't see any refrigerator . Which is very common in any other Hotel . kids were not too much happy .

Review collected in partnership with DoubleTree by Hilton
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Thank shyanmosleyd
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. It’s unfortunate that you encountered a few shortcomings on your stay. I want to assure you that your concerns have been shared with our maintenance team and the lock has been fixed. We appreciate you alerting us to the problem. I hope you...

Dawson Creek, Canada
Reviewed 2 weeks ago via mobile

Nice hotel, stayed numerous times at the hotel for business meetings. Meeting rooms are good, staff is friendly and welcoming and have an excellent breakfast buffet. If you leave hungry it's your fault.

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Helpful?
Thank Calvin Z
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you so much for your nice comments! We are so glad that you enjoyed your stay. We look forward to seeing you in the future.

Reviewed 2 weeks ago

Normally when I think of a Doubletree, I think of downtown, but this property is far enough away that you have a great view of the Edmonton city skyline on the horizon. Regardless, the room is incredibly spacious, far more than the single business traveler that I am, but I can imagine this room would be wonderful for either a...

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Helpful?
Thank GreyDiamond
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Calgary, Canada
Reviewed 2 weeks ago

The hotel is very pretty and updated. The pool is small but decent and is open 24/7! This was so nice after a long dirve, arriving later in the day but still needing to eat dinner, The kids were able to get a swim in before bed. The morning breakfast was fabulous. The cookies offered at check in is AMAZING....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jasminel408
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the feedback regarding your recent stay. I am sorry you found the absence of the ice machines inconvenient. Please note that we have designed it that way to avoid noise concerns. We also have complimentary ice delivery through room service for your convenience. I am sorry you were not aware of that option. Hope your next stay...

Edmonton, AB
Reviewed 2 weeks ago

Apart from the abysmal television options - no movie channels to choose a movie to hunker down at the end of the evening..but other than that, the stay, the staff and the additional hotel amenities was second to none

Review collected in partnership with DoubleTree by Hilton
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Thank familyadventures_10
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the feedback regarding your recent stay with us. I am happy that you've had a wonderful experience. We will certainly look into adding more variety to the channel options. I hope to welcome you back to our hotel in the nearest future.

Calgary, Canada
Reviewed 2 weeks ago

Our hockey team recently stayed at this hotel. The staff were friendly and well versed in customer service. We felt welcomed, valued and important to the hotel. They were very helpful and had great spaces for a large group to spent time together in the lobby, lounge, pool.

Review collected in partnership with DoubleTree by Hilton
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Thank nicolebM8119GR
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for your fantastic comments regarding our staff and facility as it means a lot to all of us. I am happy that you've had a wonderful experience. I hope to welcome you back to our hotel in the nearest future.

Reviewed 2 weeks ago

We stayed at the Doubletree for a hockey tournament. The rooms were dingy and smelled like stale smoke. Don't think you'll get much sleep because you hear everything. The worst was having someone running over top of your head starting before 5 am and continuing until 7 am. The shower water takes a long time to heat but the best...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 899sonyab
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. It’s unfortunate that you encountered a few shortcomings on your stay. I want to assure you that your concerns have been shared with our management team and steps are being taken to prevent recurrences of this nature in the future.

Edmonton, Canada
Reviewed 2 weeks ago

Had a truly excellent experience from the moment we arrived until we left. Courteous, friendly staff. Awesome food, nice, modern, clean rooms and bedding. Wonderful bed. Our stay was short but awesome. Will definitely go back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Shar F
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you so much for your nice comments! We are so glad that you enjoyed your stay. We look forward to seeing you in the future.

Calgary, Canada
Reviewed 3 weeks ago via mobile

Newly renovated. We stayed here because of our past experiences with the DoubleTree's. We were not disappointed. From the lobby to the rooms, this is a well appointed hotel. The mgt/staff was great, even providing us with a complementary fruit plate. Little touches like this will make us come back. Oh, and the cookie!

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Helpful?
Thank Doug O
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you Doug O for your feedback. We always strive to ensure every guest has a memorable stay, and from our front desk to our back of house staff we try our hardest to give the best guest service in the industry. We definitely appreciate your loyalty to our hotel, and if you'd like to stay with us again please...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 109 Ave NW, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Region: Canada > Alberta > Edmonton
Price Range: €101 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Travelocity, Expedia, Hotels.com, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Edmonton staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel West Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little more pricy but definitely the king suite on the 10th floor! Great view, lots of room, and quiet.”
SamanthaM836, 18 Jan 2017 | Read review
“Loved how large the rooms for ...would be excellent for families !”
Miss_libertygirl, 16 Jan 2017 | Read review
“We often get the suites here in the front tower, so i don't know what the other tower is like”
881rickr, 14 Dec 2016 | Read review
“No street noise on the higher floors”
24mooshie, 6 Dec 2016 | Read review
“The rooms on the 10th floor are very quiet.”
  • The minibar of the lounge
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
  • Looking northeast to downtown Edmonton
  • A very spacious bedroom
  • The lounge area of the suite
  • A very spacious bedroom
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
Atlmaverick, 1 Nov 2016 | Read review
5 of 5