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DoubleTree by Hilton Hotel West Edmonton

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DoubleTree by Hilton Hotel West Edmonton
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721 Reviews from our TripAdvisor Community

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Showing 713: English reviews
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Vancouver, Canada
Reviewed 3 days ago NEW

Another stay at the West Edmonton Double Tree Hilton has come and gone. It was excellent as always. The facility is very clean and welcoming. The room is comfortable, clean and has everything I want (ok, this time there was no microwave). I have never had a bad experience here. Keep up the good work.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank harrisonjohnb
Alberta, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

Clean, comfortable and contemporary, this hotel is a great choice for business or leisure, conveniently located in west Edmonton, close to shopping, restaurants, and of course the Mayfield Dinner Theatre. Service is excellent, and you're greeted at check-in with a warm cookie! We stay at this hotel two or three times a year, and it never disappoints. Suite has living...

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Helpful?
Thank Sharzanne
About Hotel's Favourite Review
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you Sharzanne for the 5 out of 5 review! We're so glad you're enjoying your stay so much, and experiencing all our hotel has to offer. Whether you're staying for business or pleasure, we always want our guests to feel like they can relax and enjoy the stay in Edmonton!

Edmonton, Canada
Reviewed 4 days ago NEW

very good location ,staff are friendly . It is my preferred hotel when staying in Edmonton Overall wonderful hotel, wonderful staff, and delicious food, short drive to West Edmonton Mall. The staff are always friendly, the rooms are always clean. The lunch buffet at the hotel is delicious. The business center has great quiet

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Thank 70cheng17
Prince Albert, Canada
Reviewed 4 days ago NEW

Rooms noisy as could hear elevator and people in the hallway. Beds were hard and the pillows were large and hard. Price of the stay was high compared to the amenities. Our family wil stay elsewhere on our next visit to Edmonton.

Review collected in partnership with DoubleTree by Hilton
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Thank jennycT5395YX
Wainwright, Canada
Reviewed 4 days ago NEW

This hotel is great for a young family. Must have been recently been renovated. Very clean. Kudos to the cleaning staff. Continental Breakfast well organized. Pool nice and warm. Parking very close. Staff very friendly.

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Thank JulieH1958
Toronto, Canada
Reviewed 1 week ago

Wonderful stay here, front desk staff was so friendly and helpful! Very nice rooms, great location for what was needed. Glad I choose to stay here! Few green initiatives in place like water safe toilets and not washing your sheets everyday but I wish there was a few more or a way to make my personal stay a bit more...

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Helpful?
Thank TravellingMae
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Whitecourt, Alberta, Canada
Reviewed 1 week ago via mobile

Me and my 2 young children recently stayed at this location as a family member is in the hospital. We booked the junior suite which was amazing! Front desk staff was very friendly and accommodating. We all had a great sleep and enjoyed our stay! Only con I have is my key cards quit working and had to go down...

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Helpful?
Thank Ashley V
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking a moment to share your experience. It appears we fell short in some areas and appreciate your comments to help us as we continually work to improve our guest experience. Once again thank you for your feedback and I hope to have the opportunity to welcome you back and have you experience the great service I...

Reviewed 1 week ago

I have stayed at this Double Tree by Hilton hotel multiple times for business. It is my preferred hotel when staying in Edmonton. It is close to my business meetings, which is a personal plus for me. Other than that it is close to many dining opportunities and a short drive to West Edmonton Mall. The staff are always friendly,...

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Helpful?
Thank Matt W
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It's awesome to hear you enjoyed our location, and were served so well by our staff. We work very hard to provide all our guests with the perfect stay! We hope to see you again soon. Once more, thank you for the phenomenal five star review. Have a great day

Edmonton, Canada
Reviewed 1 week ago

A very clean,friendly hotel that has been upgraded. Had a large well designed room with spotless bathroom. Options on restaurant menu were good with a recently revised menu. Good value for money. Attended a conference and it went like clockworkStaff are awesome!

Review collected in partnership with DoubleTree by Hilton
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Thank peterhN4599JM
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for your fantastic comments regarding our staff and facility as it means a lot to all of us. I am happy that you've had a wonderful experience. I hope to welcome you back to our hotel in the nearest future.

Calgary, Canada
Reviewed 1 week ago

My first stay here and the experience and service was exceptional. Nothing missed at breakfast buffet either! Easily accessible to most everything on the West side and relatively close proximity to the Mall

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gregory H
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the feedback regarding your recent stay with us. It is wonderful to see that you've had a wonderful experience. I am looking forward to welcoming your back to our property in the nearest future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 109 Ave NW, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Region: Canada > Alberta > Edmonton
Price Range: €100 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Hotels.com, Travelocity, Expedia, TripOnline SA, Evoline ltd, Cheap Tickets, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Edmonton staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel West Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little more pricy but definitely the king suite on the 10th floor! Great view, lots of room, and quiet.”
SamanthaM836, 18 Jan 2017 | Read review
“Loved how large the rooms for ...would be excellent for families !”
Miss_libertygirl, 16 Jan 2017 | Read review
“We often get the suites here in the front tower, so i don't know what the other tower is like”
881rickr, 14 Dec 2016 | Read review
“No street noise on the higher floors”
24mooshie, 6 Dec 2016 | Read review
“The rooms on the 10th floor are very quiet.”
  • The minibar of the lounge
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
  • Looking northeast to downtown Edmonton
  • A very spacious bedroom
  • The lounge area of the suite
  • A very spacious bedroom
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
Atlmaverick, 1 Nov 2016 | Read review
5 of 5