We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel West Edmonton

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel West Edmonton
View Map
{"widget":{"name":"ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

725 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 717: English reviews
Start your review of DoubleTree by Hilton Hotel West Edmonton
 Click to rate
Reviewed yesterday NEWvia mobile

From the minute we arrived, complimentary upgrade, warm chocolate chip cookie, extremely friendly front desk. Checked out the restaurant. Probably the best service we ever received in a hotel restaurant. Good was perfect. Forgot some personal toiletries and the front desk was able to supply me with my item. Such a great experience. Will definitely be back

 Report
Helpful?
Thank oldbag111
Calgary, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Newly renovated. We stayed here because of our past experiences with the DoubleTree's. We were not disappointed. From the lobby to the rooms, this is a well appointed hotel. The mgt/staff was great, even providing us with a complementary fruit plate. Little touches like this will make us come back. Oh, and the cookie!

 Report
Helpful?
Thank Doug O
About Hotel's Favourite Review
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you Doug O for your feedback. We always strive to ensure every guest has a memorable stay, and from our front desk to our back of house staff we try our hardest to give the best guest service in the industry. We definitely appreciate your loyalty to our hotel, and if you'd like to stay with us again please...

Newcastle, Ontario
Reviewed yesterday NEWvia mobile

I was immediately impressed. From the minute I came to the back door and a lady who was vacuuming the rug came to help me with the doors, to the courteous, friendly front desk service and warm chocolate chip cookie - what's not to like? The room is way better than what I expected. I feel great value for the...

 Report
Helpful?
Thank CRM433
Vegreville, Canada
Reviewed 2 days ago NEW

We attended the Dinner Theatre and stayed and the food, service and rooms exceeded our expectations. The food was spectacular supper and the complementary breakfast. The rooms were clean and very comfortable. The staff was friendly and very helpful. To top it all off was the warm chocolate chip cookie!!

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 294dennise
Edmonton, Canada
Reviewed 6 days ago NEW

Service is great, breakfast buffet was awesome, pool it open 24 hours. I will certainly go back. The only thing I didn't like was how the bar is right in the lobby and there is no hot tub with the pool. Their work out facility is the best I've seen in a hotel.

 Report
Helpful?
Thank raemcd
Vancouver, Canada
Reviewed 1 week ago

Another stay at the West Edmonton Double Tree Hilton has come and gone. It was excellent as always. The facility is very clean and welcoming. The room is comfortable, clean and has everything I want (ok, this time there was no microwave). I have never had a bad experience here. Keep up the good work.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank harrisonjohnb
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. I am happy to hear that you and your family enjoyed the DoubleTree by Hilton West Edmonton.

Edmonton, Canada
Reviewed 1 week ago

very good location ,staff are friendly . It is my preferred hotel when staying in Edmonton Overall wonderful hotel, wonderful staff, and delicious food, short drive to West Edmonton Mall. The staff are always friendly, the rooms are always clean. The lunch buffet at the hotel is delicious. The business center has great quiet

 Report
Helpful?
Thank 70cheng17
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Prince Albert, Canada
Reviewed 1 week ago

Rooms noisy as could hear elevator and people in the hallway. Beds were hard and the pillows were large and hard. Price of the stay was high compared to the amenities. Our family wil stay elsewhere on our next visit to Edmonton.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank jennycT5395YX
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. It’s unfortunate that you encountered a few shortcomings on your stay. I want to assure you that your concerns have been shared with our management team and steps are being taken to prevent recurrences of this nature in the future.

Wainwright, Canada
Reviewed 1 week ago

This hotel is great for a young family. Must have been recently been renovated. Very clean. Kudos to the cleaning staff. Continental Breakfast well organized. Pool nice and warm. Parking very close. Staff very friendly.

 Report
Helpful?
Thank JulieH1958
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It's awesome to hear you enjoyed our location, and were served so well by our staff. We work very hard to provide all our guests with the perfect stay! We hope to see you again soon. Once more, thank you for the phenomenal five star review. Have a great day

Toronto, Canada
Reviewed 2 weeks ago

Wonderful stay here, front desk staff was so friendly and helpful! Very nice rooms, great location for what was needed. Glad I choose to stay here! Few green initiatives in place like water safe toilets and not washing your sheets everyday but I wish there was a few more or a way to make my personal stay a bit more...

 Report
Helpful?
Thank TravellingMae
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

136 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (48)
Viewed
View from Room (4)
Viewed
Room/Suite (22)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
Hotel & Grounds (18)
Viewed
Business Centre/Function Rooms (20)
Viewed
Room/Suite (23)
Viewed
Dining (15)
Viewed
Family/Play Areas (3)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Edmonton hotels
Place LaRue
Hampton Inn and Suites by Hilton Edmonton/West
Show Prices
Show Prices
Show Prices
Courtyard Edmonton West
#2 of 93 in Edmonton
621 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 109 Ave NW, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Region: Canada > Alberta > Edmonton
Price Range: €100 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Edmonton staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from DoubleTree by Hilton Hotel West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little more pricy but definitely the king suite on the 10th floor! Great view, lots of room, and quiet.”
SamanthaM836, 18 Jan 2017 | Read review
“Loved how large the rooms for ...would be excellent for families !”
Miss_libertygirl, 16 Jan 2017 | Read review
“We often get the suites here in the front tower, so i don't know what the other tower is like”
881rickr, 14 Dec 2016 | Read review
“No street noise on the higher floors”
24mooshie, 6 Dec 2016 | Read review
“The rooms on the 10th floor are very quiet.”
  • The minibar of the lounge
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
  • Looking northeast to downtown Edmonton
  • A very spacious bedroom
  • The lounge area of the suite
  • A very spacious bedroom
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
Atlmaverick, 1 Nov 2016 | Read review
5 of 5