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DoubleTree by Hilton Hotel West Edmonton

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DoubleTree by Hilton Hotel West Edmonton
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667 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Edmonton, Canada
Reviewed 5 days ago NEW

My partner and I stayed here New Year's Eve. We live in the city but we had decided to have a night away from home. The room was fantastic and so was the hotel front desk staff. The only issue we had was that there was still food in the mini fridge from the previous guest. However, when we informed...

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Helpful?
Thank Samantha M
azgrl
Reviewed 6 days ago NEW

Overall not a bad hotel to stay. The breakfast was very good, my room was large and clean. A few updates are needed for sure but overall a nice stay. Not much noise on the 7th floor. The computers happened to be down so that was a little confusing but they handled it with grace. My room did have a...

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Thank azgrl
Vilna, Canada
Reviewed 1 week ago NEW

I stayed at the Hilton during a business trip and was very impressed with the room. It was warm and spacious with a view of the city that was breathtaking. Great location close to her yellow head and Anthony Hendry. The warm goodies with my checkin was nice touch. Tasty in room coffee too.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z6664AJdianep
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you Z6664AJdianep for the review! We're so glad you enjoyed your stay and experienced all our hotel had to offer. Whether you're staying for business or pleasure, we always want our guests to feel like they can relax and enjoy the stay in Edmonton!

Canada
Reviewed 1 week ago

Very easy check in ... the front desk gals were very efficient and helpful... the breakfast that's included was also great ! Close to shopping ...easy access as well ..:) Loved how large the rooms are ... large fridge ..microwave ... cutlery ..dishes ...coffee...provided. :)

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Helpful?
Thank Miss_libertygirl
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. I am happy to hear that you enjoyed the DoubleTree by Hilton West Edmonton.

Whitecourt
Reviewed 1 week ago

We came in for our staff Christmas Party and attended the dinner theatre as well as stayed at the hotel. What an amazing time we had. The front desk greeting and those wonderful warm cookies, to the front desk person running ice to our room, and the breakfast was amazing. Our waitress that morning was just excellent as well.

Review collected in partnership with DoubleTree by Hilton
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Thank Kandice I
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We so appreciate you sharing with us your experience at the Doubletree by Hilton West Edmonton. Our guest service is always our main priority, so we're happy to hear our staff delivered the exceptional service throughout your stay. We look forward to seeing you again in the future!

Edmonton, Canada
Reviewed 2 weeks ago

Was awesome, and they upgraded us to ensure we could stay with the family we were traveling with. Our family had a lot of fun, and the food they had there was very tasty. My picky children loved the kids menu there. The rooms were clean as well!

Review collected in partnership with DoubleTree by Hilton
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Thank I9225EXryang
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It's great to hear you enjoyed our location, staff, and amenities. We're committed to providing all of our guests with the perfect hotel stay.

Winnipeg, Canada
Reviewed 2 weeks ago

The hotel is a long way from the airport - and there was no shuttle. Costs from the the airport were around $60 per trip. However, once we got there, we were only $15 cab ride from the West Edmonton mall. Great hotel; very clean. Hotel restaurant provided good food, thought the server was less than amazing. She seemed to...

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Thank Hannah U
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Saint-jean-sur-Richelieu, Canada
Reviewed 2 weeks ago via mobile

Every time we come to the big city of Edmonton we always stay at the doubletree. Usually its 5 stars all across to board. But this time something is off. King sized bed. Usually a king size has all its accessories this bed was missing a few blankets and the most important one the mattress contour sheet. There was just...

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Thank 8thwunder
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. It’s unfortunate that you encountered a few shortcomings on your stay. I want to assure you that your concerns have been shared with our management team and steps are being taken to prevent recurrences of this nature in the future.

Sherwood Park, Canada
Reviewed 2 weeks ago

If you are attending the Mayfield Dinner Theatre, make your theatre experience complete with a stay over night and brunch in the morning! Just come early, relax in the room ahead of time, maybe even a quick nap! Then dress and don't worry about a coat or boots, just head down to the show. This will make your evening out...

Review collected in partnership with DoubleTree by Hilton
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Thank H H
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are thrilled to see you have had a wonderful experience. Our team works very hard to provide all our guests with the perfect stay! We hope to see you again soon.

Reviewed 2 weeks ago

We've now stayed here twice with a big family group, and we will keep coming back. The lobby is clean and big, the restaurant and bar staff are very accommodating and they do a great job of making groups feel welcome

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Beth D
SemionovM, Front Office Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the 5 star rating and review regarding your experience. We will share your comments with the rest of the team. We hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Region: Canada > Alberta > Edmonton
Price Range: €101 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Edmonton staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel West Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A little more pricy but definitely the king suite on the 10th floor! Great view, lots of room, and quiet.”
 of 5 bubbles SamanthaM836, 18 Jan 2017 | Read review
“Loved how large the rooms for ...would be excellent for families !”
 of 5 bubbles Miss_libertygirl, 16 Jan 2017 | Read review
“We often get the suites here in the front tower, so i don't know what the other tower is like”
 of 5 bubbles 881rickr, 14 Dec 2016 | Read review
“No street noise on the higher floors”
 of 5 bubbles 24mooshie, 6 Dec 2016 | Read review
“The rooms on the 10th floor are very quiet.”
  • The minibar of the lounge
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
  • Looking northeast to downtown Edmonton
  • A very spacious bedroom
  • The lounge area of the suite
  • A very spacious bedroom
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
 of 5 bubbles Atlmaverick, 1 Nov 2016 | Read review
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