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BEST WESTERN PLUS Westwood Inn

8.8 km from Edmonton centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
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240 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Regina, Canada
Reviewed yesterday NEW

I ve been using this hotel for my overnight stay in Edmonton for quite a while. Hotel has done 360 renovation. I like the lobby area and the new restaurant. Hotel staff was courteous and professional as always. 5 mins away from the mall is very convenient and the retaurants around is a bonus

Review collected in partnership with Best Western
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Helpful?
Thank 426tylert
Hinton, Canada
Reviewed 6 days ago NEW

Had been a flood flook above. Ceiling was falling. Room was dirty and very worn. Desk staff very rude to other employees. Half the light bulbs were missing, rest very dim. Had stayed here before, but this time was a waste of money. Jacuzzi brokenot and FILTHY!

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Helpful?
Thank Steve B
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

Reviewed 1 week ago via mobile

Great location . Close to the mall with great value. Staff were very helpful and friendly.we would strongly recommend this hotel to others . Restaurant was great and good food .I got late checkout without any extra fee .

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Helpful?
Thank Raj G
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Raj .G ! It was our pleasure to have you come visit us! We hope you enjoyed your time here with us! See you again soon! Best regards

Vancouver, Canada
Reviewed 1 week ago

I recently stayed 2 nights and used one of the conference rooms for business. The hotel is nice and clean, they did lots of renovations. The staff is very nice and helpful. The beds and pillows are comfy. There is no hot tub, so that was a bit disappointing. The food at the restaurant is decent. Short drive to many...

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Helpful?
Thank mismcfly
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest Thank you for sharing your feedback with us from your recent stay at the Best Western Plus Westwood Inn . We are thrilled to hear that you enjoyed your stay with us! Feedback such as yours is extremely valuable, as it allows us to celebrate our successes, and continue to improve our hotel for all our guests. We...

Airdrie, Canada
Reviewed 3 weeks ago

I would actually give the overall rating as "good"! This is an older hotel with some nice upgrades, but still requires more improvements. Stayed here on a few occasions and customer service at the front desk was always very good so no concerns there. Not much atmosphere in the restaurant or lounge and found it strange that you are not...

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Helpful?
Thank Dalry1978
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest, Thank you for taking your time to give us a feedback on your stay with us at Best Western Plus Westwood Inn and also complimenting the Front Desk team, We would look into charging restaurant and lounge to the rooms, The restaurant is newly opened so we are still working on the system, We are really sorry for...

Reviewed 3 weeks ago via mobile

My Husband And I stayed at this hotel On Jan 31,2017 We arrived there at 1 am in the morning from Winnipeg after a long drive. of course this is the best hotel and we have always been there many time. so we both decided to stop there for the night. I have my loyalty customer card that u can...

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Helpful?
Thank Sana J
ManagerBWWW, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Sana, We are sorry to hear of your unsatisfactory experience during your stay. Our goal is to ensure 100% guest satisfaction and we are disappointed to hear we fell short of your expectations. We invite you to contact us directly at 780-483-7777 Ext : 0 , so we may address your concerns. We hope you will consider us again...

Saskatoon, Canada
Reviewed 3 weeks ago

This is a very nice hotel, the room and bedding was very clean. The staff were very friendly. The hotel is in a great location near the West Edmonton Mall, River Cree Casino, and several restaurants. Great value for the money.

Review collected in partnership with Best Western
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Helpful?
Thank Randy S
ManagerBWWW, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Randy S, Thank you for your wonderful words . We are so happy you were able to experience . On behalf of all associates, ​we sincerely thank you for choosing to stay with us on your recent visit to Edmonton. We look forward to serving you in the future. Best Regards

Grande Prairie, Canada
Reviewed 3 weeks ago

Excellent customer service and the quality of the rooms is great. Enjoyed my stay as it was friendly, warm and inviting. The rooms were clean and enjoyed the customer service throughout my stay. I would recommend to my family and friends.

Review collected in partnership with Best Western
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Helpful?
Thank winonal2017
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Thank you so much for such a glowing review! Our aim is to have everyone's experience be as positive and consistent as yours! Thanks once again for your patronage, and we look forward to hosting you again!

Edmonton, Canada
Reviewed 4 weeks ago via mobile

Wonderful service and lovely beds. Convenient parking and location. Classy rooms and I like the zig zag hallway. There was great lemon water to greet us and cookies if we are there early enough. Restaurant is ok. Very handy and good not bad. Not a huge selection for breakfast.

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Helpful?
Thank lindaweoch
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Linda, Thank you for sharing your feedback with us from your recent stay at the Best Western Plus Westwood Inn . We are thrilled to hear that you enjoyed your stay with us! Feedback such as yours is extremely valuable, as it allows us to celebrate our successes, and continue to improve our hotel for all our guests. We...

Camrose, Alberta, Canada
Reviewed 5 weeks ago via mobile

I've stayed here before and had an enjoyable experience but this time was terrible. The door to our room had a 2 inch gap underneath which allowed for so much sound to travel through the hallways. We would get woken up in the middle of the night from someone closing a door down the hall or someone talking in the...

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Helpful?
Thank Katelyn H
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Katelyn H , I am so sorry for your terrible experience. We try very hard to maintain the high standards of Best Western and our specific property for all of our guests, and it appears we have missed the mark. I don't wish for any of our guests to feel the way you do when they leave, and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Plus Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create an unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the Best Western Plus Westwood Inn Edmonton in spacious accommodations that offer cable television with HBO(R) and complimentary high-speed Internet access. Relax with a refreshing beverage or just enjoy the excitement of our VLT's. ... more   less 

Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: €73 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Best Western and Travelocity so you can book your BEST WESTERN PLUS Westwood Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Westwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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