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Ramada Edmonton West

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Ramada Edmonton West
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237 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Edmonton, Canada
Reviewed 15 November 2013

Rooms were nice and clean, the heat and AC were easy to use and adjusted the room temperature quickly, it was minutes to W.E.M which is nice,and the staff was frinedy and welcoming from what i could tell however, some things that we did not like were, people vacuuming at 6:50AM on a Saturday morning, the pool and hottub were...

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1Thank Kennyatshop
Maracaibo, Venezuela
Reviewed 31 October 2013

First time at this hotel, it was good, very good rooms, friendly staff, close to West Edmonton mall and some dining options around at walking distance. Across the street there's a Days Inn that has a restaurant. Definitely could stay one more time. Have Microwave and minifridge on the room.

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1Thank jaimeborjas
Reviewed 14 October 2013 via mobile

We stayed at this hotel over Thanksgiving for its proximity to family in Edmonton and to spend some time with the kids at WEM. Our reservation was messed up a bit and we didn't get the room we booked but otherwise the stay was alright. The kids enjoyed the pool and the bunk beds. We found the bed quite hard...

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1Thank Fortunefox
IHGCare, Guest Relations Manager at Ramada Edmonton West, responded to this review

Dear Fortunefox, Thank you very much for sharing your experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I sincerely apologize for the inconvenience you had with the quality of our beds and for the dissatisfaction you had with the breakfast choices. Nevertheless, it was...

SW Ontario
Reviewed 12 September 2013

Stayed at theis hotel from Sept4th-9th. Hotel was clean and comfortable. Rooms were newly updated and bed were comfortable. Loved that the hot tub was actually hot. My only real complaint (and it is little at that) is that I have no idea how they can call themselves "at the mall" Which mall cause it certainly isn't the West Edmonton...

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3Thank SB639
Saskatoon
Reviewed 30 August 2013

My mom, sister, brother, and niece and nephew stayed this weekend, They are full of BED BUG BITES!!!! Disgusting! Management offered a new room, doesn't really help when all bedding is probably infested. DO NOT STAY HERE!!!!!

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5Thank toonCSR
IHGCare, Guest Relations Manager at Ramada Edmonton West, responded to this review

Dear toonCSR, Thank you for your review regarding your recent stay at the Holiday Inn Express Hotel and Suites Edmonton at the Mall, AB. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely,...

Moose Jaw, Canada
Reviewed 24 August 2013

Great quiet place when on business, not many kids running around the halls. If any problems the front desk is quick to deal with them. Breakfast was much better this time as was not too fresh on prior visit. Perfect place if going to West Edmonton Mall, or anywhere really. Very friendly staff.

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1Thank Huntlg
Whitecourt, Canada
Reviewed 22 July 2013 via mobile

We stay here often and are always pleased with this hotel. The location is very convienient with easy access to West Edmonton Mall and many great restaurants. The continental breakfast is very comparible to other hotels. Rooms are spacious and clean whether we are with our children in the 2 Queens or without our children in the 1 king rooms....

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1Thank snowgirl55
Abbotsford, Canada
Reviewed 16 July 2013

We stayed at this property for 2 nights because of the close proximity to the West Edmonton Mall. It is definitely not up to the standard of other Holiday Inn Express hotels we have stayed at. We booked a queen suite, and found the living room very sparse. The cover on the pull-out sofa was old and stained. The mattress...

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1Thank Katnelsen
IHGCare, Guest Relations Manager at Ramada Edmonton West, responded to this review

Dear RonandKat, Thank you for your feedback regarding your recent visit at our hotel. We are sincerely sorry to read about your negative experience over the mattress and the pillows. We appreciate you bringing this matter to our attention. Kindly be assured that all your comments are being reviewed by the management and actions will be taken accordingly. I have...

Emerald Park, Canada
Reviewed 6 July 2013

We stayed for 4 nights as it was a special July long weekend celebrating a family wedding. Location was good, but GM management service of the hotel was terrible. Night staff was very good, arriving at 1:30am, but got to a suite that was 81C degrees. Got up and down all night turning AC unit off and on (once I...

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2Thank Proud2BCdn_5
IHGCare, Guest Relations Manager at Ramada Edmonton West, responded to this review

Dear Proud2BCdn_5, Let me first thank you for choosing our hotel during your recent visit. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome. It was unfortunate to see your stay was not as comfortable as it could have been. I would like to address this with you further. I have...

Reviewed 4 June 2013

Hotel locates more than 2 KM from West Edmonton Mall. Stay experience was about average with daily hot breakfast included, although in room decor / sheets and towels were dated. Overpriced, will pick others next trip.

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1Thank DealsFinders
IHGCare, Guest Relations Manager at Ramada Edmonton West, responded to this review

Dear DealsFinders, Thank you for writing us a review. We appreciate all feedback we receive and use it to help develop the product and the service we offer. Regarding our room rates, we make sure that we remain competitive with other hotels in the area and I am truly sorry if you found our rates to be expensive. We hope...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ramada Edmonton West

Address: 10017 179a St NW, Edmonton, Alberta T5S 2L4, Canada (Formerly Holiday Inn Express Hotel & Suites Edmonton at the Mall)
Region: Canada > Alberta > Edmonton
Price Range: €72 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Edmonton West 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton At The Mall
Holiday Inn Edmonton
Holiday Inn Express Edmonton
Ramada Edmonton West Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Edmonton West staff and other travellers.
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Questions? Get answers from Ramada Edmonton West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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BurnnLove, 29 Jul 2016 | Read review
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sunnydays7221, 8 Apr 2016 | Read review
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