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Holiday Inn Express Hotel & Suites Edmonton South

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Traveller (25)
Room & Suite (275)
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Overview
  • Excellent41%
  • Very good33%
  • Average15%
  • Poor4%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (353)
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141
117
52
15
25
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All reviewsfront deskturkey sausagesouth common shoppinghi expressgreat hotelquick checkeasy accessbreakfast areafree breakfastclose to the airportparking lotfridge and microwavehot tubnice sizeconvenient locationclean roomsshopping and restaurants
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91 - 95 of 350 reviews
Reviewed 1 January 2017

Two days ago, I pre-booked this hotel for two employees with a business credit card and then faxed through a credit card authorization to pay for the room. The employees needed an overnight room before flying out in the morning. When the employees arrived, they...More

1  Thank PamelaJoan
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 17 January 2017

Dear PamelaJoan, Thank you for your for writing us a review. I am sorry to hear about the issues you had with the reservations you have made, and for the inconvenience this has caused. I have sent you a private message in an effort to...More

Reviewed 30 November 2016

I thought the breakfast was really good! It had a lot of options to choose from. Unfortunately one of the two elevators was broken for two of my nights and the line up to use the one working elevator was quite long. I ended up...More

Thank Rhondaclp
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 9 December 2016

Dear Rhondaclp, Thank you for your recent stay and for taking the time to write a review of our hotel. I am pleased to know that you found our staff to be helpful. On the other hand, allow me to apologize for any inconvenience you...More

Reviewed 29 November 2016 via mobile

I stay here for work. Let me just say if you choose to stay a night it's ok but to stay any longer especially if you need to do work from your room don't bother. The internet is horrible! I called and asked for it...More

2  Thank Riley M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 14 December 2016

Dear Riley M, Thank you so much for your review of our hotel. Please accept our deepest apology for the inconvenience you have experienced with our Internet services and our breakfast selections was not to your liking. Your feedback is very important to us as...More

Reviewed 27 November 2016 via mobile

We arrived at the hotel with 3 people. Our booked room had only one bed. We inquired about obtaining a cot in the room. We were informed that all cots were in use. The manager stated that it would be a fire hazard to have...More

1  Thank canine6
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 13 December 2016

Dear canine6, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More

Reviewed 24 November 2016

Another great stay. Relaxing, comfortable and clean. Staff was friendly as always. The new manager, I think his name was Aiff or something, was very polite and professional. Greeted me every morning and asked about my stay.

Thank Freq1125
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (275)
Dining (30)
Pool & Beach (20)
Amenities (33)
Business Centre & Event Rooms (2)
Questions & Answers
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jo65
10 October 2016|
AnswerShow all 6 answers
Response from Pierre L |
YES it does!
1
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Room Tips
"Rooms not facing the expressway are quieter"
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". To the main road it could be louder, to the Walmart behind the hotel it was absolutely quiet."
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"North and west-facing rooms are quieter."
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"The jacuzzi room is awesome!!"
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