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Holiday Inn Express Hotel & Suites Edmonton South

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Holiday Inn Express Hotel & Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South
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280 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Saskatoon
Reviewed 3 weeks ago via mobile

Excellent, helpful staff all around, comfortable beds, clean rooms, excellent value. The staff went above and beyond when we were expecting a package to be delivered prior to a member of our party flying overseas. They monitored for delivery and called us as soon as the package arrived. Even when our original booking wasn't what we had booked, the hotel...

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Helpful?
1Thank rogie1506
John L, Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Thank you for taking the time to share your thoughts about your most recent experience with our property. We're very pleased to see that you had a clean room and enjoyed your experience with our friendly and caring staff. Our full hot complimentary breakfast is geared towards meeting as many tastes as possible for all of our guests . Thanks...

Montreal
Reviewed 5 weeks ago via mobile

Not a good place to stay. Only one elevator working and that one takes ages to move. One of the worse customer service that I got from receptionist and on top she gave me a room with direct view on conkrit wall dark dark so you have no clue is it day or night. The air control system has a...

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Helpful?
1Thank fabioinmontreal
John L, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Fabioinmontreal, We apologize that you were not satisfied with the location of the room. We have limited amount of rooms with King beds in the hotel and in order to provide you with a room with the king bed, we were not able to provide a room with more access to the sunlight. As for the elevator, unfortunately, we...

Reviewed 21 March 2017

I was really booked at another Holiday Inn but ended up by mistake at this one. It was the best thing that happened to me that week. I had been staying in a downtown hotel which was not very clean and really noisy. I decided that I needed to stay for one more day in town for work. When I...

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Helpful?
1Thank Norma F
Scandia
Reviewed 12 March 2017

My daughter and I stayed at this hotel the night before a week long trip to Nashville. We had a 6:00 a.m. flight and this hotel was 126.00 for the night AND we parked our car for FREE for the entire week! The ladies at check in were very friendly and helpful, checked in, shuttle booked and car parked in...

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Helpful?
Thank Alcoma
Toronto, Canada
Reviewed 12 March 2017

Overall, this hotel was average for HI Express (good compared to many other brands). Breakfast area was decent and well stocked; One frustration - purchases from 'snack' area can't be applied to the room charges; Convenient location to many restaurants, etc.

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Helpful?
Thank ITCanada
Canada
Reviewed 2 March 2017

I will never ever book with this hotel again! I had called a week in advance to book a room that took our pet and also if we could get in our room earlier then the 300 pm check in. That wasn't a problem. At the time. We went to Edmonton for my husband's prep appt for his kidney surgery...

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Helpful?
Thank Tanice W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Tanice W, I'm grateful to you for choosing stay with us and sharing your experience. I'm sorry for any inconvenience that you've encountered because your request for early check in was not granted. I understand why you're upset considering your husband's medical condition. It was never our intention to shed a negative light on your stay with us so...

Fort McMurray, Canada
Reviewed 28 February 2017

This is a Nice Hotel. it is very clean and friendly front desk. Breakfast was included and had a good choice of Hot and cold breakfast. The only thing that I do not like it; is breakfast area. We have to wait in a long line for 20 minutes to get our breakfast. And at the end there was no...

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Thank Sam J
Calgary, Canada
Reviewed 16 February 2017

I travel often for business and frequent this hotel whenever I stay in Edmonton. The service is exceptional - incredibly friendly and helpful staff, clean and comfortable rooms, complimentary breakfast (including several vegetarians options, which I'm always grateful for!) I always look forward to staying here because of the great hospitality, it's become my home away from home. I can...

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Helpful?
Thank nadinehadi
P2480ANrickm
Reviewed 13 February 2017

Located in south Edmonton with easy access to major roads and shopping. Management was there and greeted me and made sure my stay was a positive one. Front counter check in was very easy and smooth. I would highly recommend anyone going to Edmonton to stat at this hotel.

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2Thank P2480ANrickm
Reviewed 6 February 2017

Well located near the airport (5minutes drive) this holiday inn offers all you expect. Room were nice and clean, and larger than most hotels. Not much to do around, so I mostly recommend this hotel as an airport transit option.

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1Thank Jeff D

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Region: Canada > Alberta > Edmonton > Calgary Trail South
Price Range: €87 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta
Hotel Style:
#21 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Edmonton South staff and other travellers.
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Canada
6 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Edmonton South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Fourth floor are the quiet”
733samj, 27 Feb 2017 | Read review
“First floor rooms have high ceilings.”
chrissilee, 4 Jan 2017 | Read review
“all room are very good and spacious”
frankf700, 8 Nov 2016 | Read review
“Request a room that doesn't face north.”
paulh7142016, 2 Nov 2016 | Read review
“Rooms are clean and very spacious.”
winoj, 22 Oct 2016 | Read review
5 of 5