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Chateau Nova Kingsway

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Traveller (15)
Dining (2)
Room & Suite (1)
Overview
  • Excellent39%
  • Very good25%
  • Average21%
  • Poor7%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
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136 results
Traveller rating
51
35
28
10
12
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Time of year
LanguageEnglish
51
35
28
10
12
Show reviews that mention
All reviewskitchenette suitefront desk staffgeneral managerroyal alex hospitalkingsway mallstay downtowncomfortable bedsnice roomlots of parkingclean hotelfree parkinghot tubpillowsconferencerogersconcert
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1 - 5 of 136 reviews
Reviewed 18 April 2018

walk into a Non-smoking room to find the window open to “air it out” and cigarette holes in the carpet. If you are indeed now a non-smoking then I suggest you remove the carpet, bedding, curtains and repaint the room. Upon pulling back the bed...More

Thank Jzizzle1
Response from Charlene B, Director of Sales at Chateau Nova KingswayResponded 24 April 2018

Thank you so much for taking time to let us know of your experience. I apologize for the condition of your room during this stay, I would appreciate if you could contact me directly to discuss this incident so that I can work with my...More

Reviewed 13 March 2018 via mobile

Beautiful hotel, large rooms, tv's in both bedroom and living room. Awesome for a extended stays like mine, kitchen makes it easy to cook my own meals, but Restaurant and Bar is also very nice food is fantastic!

Thank Newman S
Response from Charlene B, Director of Sales at Chateau Nova KingswayResponded 29 March 2018

Thank you so much for your 5 star review, we are glad to hear how much you enjoyed your stay. We hope to see you again soon

Reviewed 27 February 2018 via mobile

Chateaux Nova Kingsway in Edmonton was quite accommodating and comfortable. The room we had was clean and suited our needs very well. The restaurant was ok and the bar quiet. Staff were great. We enjoyed our time in Edmonton visiting with family.

Thank Blair J
Response from Charlene B, Director of Sales at Chateau Nova KingswayResponded 5 March 2018

Thank you so much for your review, we are glad to hear how much you enjoyed your stay with us and look forward to seeing you again the next time you are in Edmonton

Reviewed 8 February 2018

Reasonably nice hotel in Edmonton in a good location for business travel. Good restaurant and nice breakfasts. however, be sure to have a car as there's nothing much else within walking distance (on foot? Stay downtown). Had a negative experience with loud neighbours having a...More

Thank Banffperson
Response from Charlene B, Director of Sales at Chateau Nova KingswayResponded 9 February 2018

Thank you for your review, At Nova Hotels, we strive ourselves on providing our guests with the utmost in customer service, as it is truly one of the only ways to set ourselves apart in our industry. I am so very sorry that we did...More

Reviewed 13 December 2017 via mobile

The front desk attendants Lina, Goron, Patricia, Sasha, Sam and Amram are extremely polite, courteous , professional and friendly! I get greeted personally by everyone of them every time I've been seen. They make you feel like the most valued customer at all times. I'm...More

Thank KathrynMcCormick
Response from TTvacationgal, General Manager at Chateau Nova KingswayResponded 14 December 2017

Kathryn Thank you so much for all your kind words. What a way to make the day of all our staff! Pretty certain you are like family to all of us here at the Chateau Nova Kingsway. It is a true pleasure to look after...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$93 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$93 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (15)
Dining (2)
Room & Suite (1)
Questions & Answers
Ask a question
Andi F
4 January 2017|
AnswerShow all 5 answers
Response from TTvacationgal | Property representative |
Good afternoon, There is a shuttle service. It is called Sky Shuttle. You can request to be dropped off at our hotel. There is a charge for this service. Please let me know if you require any further information. Tina... More
1
Vote
Phil B
30 November 2015|
AnswerShow all 3 answers
Response from Regi0nalsalesmanager | Property representative |
Hi. Sorry for the delay in getting back to you, as we wanted to confirm with bylaw that we were giving you the correct information. The city of Edmonton has actually made it easier to park anywhere in the downtown core with... More
0
Votes
Elaine N
24 October 2015|
AnswerShow all 5 answers
Response from Regi0nalsalesmanager | Property representative |
yes we sure do. we have full WiFi throughout all our hotels complimentary. thanks
0
Votes
Room Tips
"the kitchette I stayed in had front access, right on Kingsway, which is busy."
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"Go elsewhere"
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"It is not close to the International Airport. It is 45 minutes"
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"Search online through Trivago to see the best price, Chateau Nova will match it."
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