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Sandman Hotel & Suites Calgary South

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193 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Hotel & Suites Calgary South
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Showing 183: English reviews
Reviewed 16 September 2016 via mobile

Been staying here for work since it opened and it has gone continuously down hill since then. Beds are not comfortable, rooms are dingy to dirty, closet doors off track, dresser drawers sticking, ripped wallpaper. This will be my last stay, would rather drive further than put up with rundown conditions and lack of service.

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Helpful?
Thank Bish001
gm_calsouth, General Manager at Sandman Hotel & Suites Calgary South, responded to this review

Greetings, I am sorry that your stay was less than optimal. I am new to the property and can assure you that our focus on guest satisfaction will be top of mind going forward and that we take your words to heart. It greatly disappoints me when I see feedback like yours and I can assure you that the team...

Neath Port Talbot, United Kingdom
Reviewed 15 August 2016

I recently stayed at this hotel and would not recommend it to anyone.The staff at reception were rude, awkward and very unhelpfull.They wouldn't accept my Visa Debit card for incidentals after I had already used this card in 3 other hotels in Canada.It took me 2 hours to check in.The receptionist eventually took 500 dollars from my account to cover...

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Helpful?
1Thank Stephen M
gm_calsouth, General Manager at Sandman Hotel & Suites Calgary South, responded to this review

Thank you for your feedback. My apologies that our credit card policy caused difficulty for you at check in. We will work with the front line staff so that we can effectively communicate and be hospitable when dealing with these types of situations. We hope that you will give us another opportunity to make your stay a more positive experience...

Athabasca, Canada
Reviewed 31 July 2016 via mobile

We have stayed a few times at this sandman . Just the hubby and I . And with the kiddies . We enjoy the clean rooms and friendly staff . And room rates are very reasonably priced . It has very easy access from the highway and has a few amenities around !

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Thank Camitizzard
Edmonton, Canada
Reviewed 11 July 2016

I've stayed a few times at this hotel and chose it because the rooms are nice and the location is close to Chinook Mall and the Deerfoot. Upon check in we had a discrepancy about what was included in the booking. At time the booking included free breakfast at Denny's, I was given one pass for Denny's. However the booking...

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Thank 5-Ohana-Travelers
Brampton, Canada
Reviewed 8 July 2016

We had two couples stay for a night. We were able to check in early and they upgraded our room just for asking. The room was very nice and the staff were excellent. Will definitely stay again when in town.

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Thank BRAMRES
Vancouver, Canada
Reviewed 7 July 2016

Lots of minor troubles made this stay a big disappointment. First- the hotel's guest book- listing the various services etc- TOTALLY WRONG!! It listed phone books in the room- NO PHONE BOOKS, to be had anywhere. Second- the TV listings in that book are NOT what they are on the TV! Third- Lousy heating/air conditioning controls- it was either too...

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Thank Mark M
Saskatoon, Canada
Reviewed 6 July 2016

Stopped thru Calgary on our way to BC, this as a good choice for an overnight stay. Clean modern ,trendy and nice staff, we all slept well, the room was clean, and it was quiet. Parking was a little tight,the lot was pretty packed, thats to be expected on a holiday lng weekend, but if you needed things while on...

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Thank Kevin K
Langley City, Canada
Reviewed 4 July 2016

Our first 15 minutes at Sandman Hotel & Suites Calgary South I thought we had a 5/5! Good suburban location with lots of nearby shopping, clean/modern lobby and a nice room at first glance. Sadly, it was downhill from there. We stayed 3 nights for a family function in Calgary. They had a perfect room for my wife and I...

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Thank Gordon M
Greater Newcastle, Australia
Reviewed 15 June 2016

Lovely suite and helpful staff, everything was clean and as to be expected, did get lost on my floor a couple of times though. Only complaint was the elevators DID NOT WORK how can that go unfixed? so weird. Also the door card doesnt work over and over, ugh very frustrating.

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Thank Georgia L
Toronto, Canada
Reviewed 14 June 2016

I've stayed here few times, the location is great, the two/ three restaurants on site are so convenient. The hotel is overall okey, but some annoying things always disappoint. - no automatic door entry, when you arrive with 4 bags in your hands, don't expect the door to open for you..nope.... - Door keys (cards) fails at least once during...

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Helpful?
Thank nazhoosh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Sandman Hotel Calgary South is not only a short distance from downtown Calgary, but also located in the heart of beautiful Deerfoot Meadows. Steps away from shopping, dining, and entertainment, Sandman Hotel Calgary South makes your travels easy. ... more   less 

Additional Information about Sandman Hotel & Suites Calgary South

Address: 8001 11 St SE, Calgary, Alberta T2H 0B8, Canada
Region: Canada > Alberta > Calgary > Southeast Calgary
Price Range: €91 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel & Suites Calgary South 3*
Number of rooms: 201
Reservation Options:
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Also Known As:
Sandman Hotel And Suites Calgary South
Hotel Style:
#43 Business Hotel in Calgary
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel & Suites Calgary South staff and other travellers.
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Questions? Get answers from Sandman Hotel & Suites Calgary South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do offer rooms with washer and dryers.”
 of 5 bubbles Dontbecheaplivealil, 7 Jan 2017 | Read review
“Away from elevator, further to end of hallway”
 of 5 bubbles LorenaMcC, 1 Nov 2016 | Read review
“Rooms towards the back have balconies.”
 of 5 bubbles 717ainsleyc, 19 Sep 2016 | Read review
“Get aroom by the elevator- it is a hike to and from the rooms if you are away from the center of the hotel- only 1 elevator bank”
 of 5 bubbles 568MarkM, 6 Jul 2016 | Read review
“Get a top floor, always quieter...”
 of 5 bubbles kevinkH3752ZC, 6 Jul 2016 | Read review
5 of 5