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Comfort Inn & Suites University

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273 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Lethbridge, Canada
Reviewed 2 weeks ago

I love that they have added microwaves to the fridge amenity. The hot tub is actually hot. The beds are comfortable. The hotel was quiet. The room was clean except for a little hair on the bathroom floor. However, they called right after we checked in to be sure everything was satisfactory. The staff is friendly, especially the gentleman at...

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Helpful?
Thank Diane D
Alberta
Reviewed 2 weeks ago

The beds were comfortable and the place was clean, but the hotel is old and desperately needs an update. It was clean but needs a little TLC. Floors and pool made the place feel old and a little grungy. But the price was excellent and it is close to HWY 1 to Canmore and Banff.

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Thank FarAwayStar
Jasper
Reviewed 3 weeks ago via mobile

Last minute New Year's Eve check-in because of the snow I didn't want to drive back to the mountains after celebrating New Years. Walked in, no reservation. Front desk price matched with online so I didn't have to book through the third party, super easy check-in. Went off to my celebrations and came back realizing I had no tooth paste...

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Thank phillfin
Sadiq T, General Manager at Comfort Inn & Suites University, responded to this review

Happy New year Phillfin! Thank you for choosing the Comfort Inn University for your night away! We appreciate your kind review and I will pass on your comments to our team. All the best in 2017 and we hope to welcome you back again real soon!

Golden, Canada
Reviewed 3 weeks ago

Exceedingly comfortable room: good sleeping, bath etc. Good location for university, and LRT train for downtown just across the street. Continental breakfast was not very appetizing: salty eggs and strange meat-like disks, but don't let that discourage you. We have stayed here several times with pleasure. And the price (late December 2016) is truly amazing: $69!

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Thank Traveller99ab
Saskatoon, Canada
Reviewed 3 weeks ago via mobile

We have stayed here twice now and have enjoyed the comfortable beds. The hotel itself is relatively clean, however some attention to details is required, especially in the pool. The room is a great value especially considering that it includes a good breakfast.

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Thank Shannon M
Medicine Hat, Canada
Reviewed 30 November 2016 via mobile

I had a recent stay in Calgary. I got a great rate as part of the CF Appreciation Program for a room with a king sized bed. On check in I was surprised when I was given a free room upgrade to a suite. The room was great, especially the king sized bed which was really comfortable. Thank you to...

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Thank PMedKing
Sadiq T, General Manager at Comfort Inn & Suites University, responded to this review

Dear guest, WOW! So happy you slept like a baby, and enjoyed your stay! This review brightened Sam's day! We look forward to welcoming you back again real soon!

Edmonton
Reviewed 1 November 2016 via mobile

The Hotel Room was outwardly clean in that all the obvious places did not have any dust or dirt, but there was a definite funk coming from the bathroom and the shower curtain smelled like moldy rags. When we went to use the coffee carafe, someone left an old coffee filter I'm there and it looked weeks old. That ,...

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Thank michaeldR431QI
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the Time to Complete the Trip Advisor online Survey. Your Feedback is very important to us. I am sorry to hear that we couldn't meet your expectations during your recent stay with us. Your Comments will be discussed with the Housekeeping Supervisor & I can assure you that we will do everything possible to...

Edmonton, Alberta, Canada
Reviewed 11 October 2016

My family and I stayed at this hotel this past Thanksgiving weekend for one evening. The check in staff was polite and answered all of our questions. The location of the hotel was perfect for us as we were leaving for BC the next morning and wanted an easy out of Calgary. The room was very warm, beds were comfortable,...

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1Thank Pamela M
Jason S, General Manager at Comfort Inn & Suites University, responded to this review

Thank you for choosing the Comfort Inn Calgary University as your home away from home! We appreciate your kind review. Your comments are important and have been shared with our team. We look forward to your next visit!

Regina
Reviewed 25 September 2016 via mobile

I reserved this hotel strictly for the location, which if you want easy access by train to downtown, is excellent. I was shocked at how dirty the room was. Our family has many food requirements so we eat in often. I had to clean the fridge, microwave and counters before we could put any of our food away. There was...

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3Thank Eccentric_eyes
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Please accept our Apologies for the Inconvenience you faced while staying with us. While I can say the problems were not as you have described in your Comments but I know this review has been written more in Frustration rather then honesty. Saying that I do realize that the 1st Room you checked in to wasn't 100% to...

Lloydminster, Canada
Reviewed 14 September 2016 via mobile

I am not much of a complainer at all and I hate confrontation so for me to complain and ask for a new room is really out of my comfort zone.. I booked two nights with this hotel as I have stayed at other comfort inns and they have all been great. After checking in I noticed my bedding and...

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3Thank downtown77
Sam T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Please accept our Apologies for the Inconvenience you faced while staying with us. While I can say the problems were not as you have described in your Comments but I know this review has been written more in Frustration rather then honesty. Saying that I do realize that the 1st Room you checked in to wasn't 100% to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites University

Address: 2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada
Region: Canada > Alberta > Calgary > Northwest Calgary
Price Range: €42 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites University 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Comfort Inn & Suites University Hotel Calgary
Comfort Inn And Suites University
Comfort Inn Calgary
Calgary Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good breakfast”
 of 5 bubbles Y1270FVroberts, 5 Sep 2016 | Read review
“Close to transit train station, minutes away from Highway 1 to Banff.”
 of 5 bubbles EsmailJ, 20 Jul 2016 | Read review
“We had a suite on the fourth floor with a view of down town - it was very nice and quiet.”
 of 5 bubbles emlang2016, 10 Jul 2016 | Read review
“Don't always listen to negative reviews, find out for yourself, you will be surprised.”
 of 5 bubbles janicer_2002, 1 Jun 2016 | Read review
“Don't choose the no cancelation price, you loose your money or sleep in dirt.”
 of 5 bubbles anthonygJ2877VK, 1 Apr 2016 | Read review
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