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Holiday Inn Express Calgary

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Holiday Inn Express Calgary
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145 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Halifax, Canada
Reviewed 24 November 2013

I stayed at the Holiday Inn Express while I was in town for a convention and all the hotels closer to the convention centre were booked solid. While it was great to get free parking with the room and the front desk staff were extremely friendly, the room itself was a disappointment. The hallway carpets were dirty and the room...

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Helpful?
1Thank seedogthink
HIEX, General Manager at Holiday Inn Express Calgary, responded to this review

Thank you for staying at our hotel, and for taking the time to submit your review to TripAdvisor. We appreciate your positive comments about our staff, and the fact that we offer free parking and breakfast. I am certain you would agree that free parking in downtown Calgary represents considerable savings over other downtown hotels. Within the next few months,...

Calgary, Canada
Reviewed 20 October 2013

I was concerned that it would be noisy because the hotel is right downtown and there is a bar of some kind next door & it was a Friday night but it was quiet and peaceful all night. As a platinum member they gave me an upgrade to the jacuzzi suite. I couldn't get it to work but I enjoyed...

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Thank Donna M
Calgary
Reviewed 7 October 2013

The building is very old and some of the rooms have a very musty smell. I was not impressed also as the rooms are very old and out of date. The hotel has 9 floors and only one elevator. Staff were fine, but I'm not sure I would be back. Locale was iffy: right beside a bar with lots of...

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1Thank CalgaryDavid
IHGCare, Guest Relations Manager at Holiday Inn Express Calgary, responded to this review

Dear CalgaryDavid, We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We are disappointed that we did not meet your expectations on this particular day. Though we would prefer you had a better experience at our...

Leavenworth, Washington, United States
Reviewed 19 September 2013

I stay here while attending Spruce Meadows "Masters" as an photographer. My friend and I used the light rail transit back and forth. The staff at the Holiday Inn were most helpful and friendly giving us the "lay of the land" and putting us a ease with the West End Town "flavor." I am a realistic traveler and keep my...

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Thank TracyValentine
Lethbridge, Alberta, Canada
Reviewed 8 September 2013

We generally like Holiday Inn Express, but for the price this one just wasn't up to par. The building is older, and although the rooms are decent, I probably wouldn't stay here again, For the price we paid ($200 for one night) there are much nicer hotels in downtown Calgary. There is a continental breakfast, but we didn't eat there...

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Thank Rachelle R
IHGCare, Guest Relations Manager at Holiday Inn Express Calgary, responded to this review

Dear Rachelle R, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. We are also pleased you liked our location. It was unfortunate to see your stay was...

Adelaide, Australia
Reviewed 6 September 2013

We arrived from Australia after a 23 1/2 hour journey!! Caught shuttle from airport and were greeted by wonderful staff Rachel at front desk!!! Room had 2 queen sized beds and was clean and comfortable. Breakie was included and had everything you could want, was fresh and delicious!! Would definitely recommend this place to other and would stay here again...

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Thank Shazzykay
Ajax, Canada
Reviewed 22 July 2013

This is to relay my dissatisfaction on my recent stay at this location on July 14-16. The location does not look like safe specially at night when strolling in the area, the price is comparable to other hotels near the centre of the city and the staff was not attentive to my needs. The first night stay, I was given...

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3Thank comp-aliance
IHGCare, Guest Relations Manager at Holiday Inn Express Calgary, responded to this review

Dear comp-aliance, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance....

Bedford, New Hampshire
Reviewed 20 June 2013

Earlier this week, I spent two nights at this hotel. The suite was Huge and more room than I had time to enjoy! The staff was extremely attentive and friendly! I did not have time to enjoy the offered breakfasts as my morning meetings were elsewhere over that meal. It's about a mile (1.6 km) to Center Street giving one...

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1Thank Ronald L
HIEX, General Manager at Holiday Inn Express Calgary, responded to this review

Thank you for your review of our hotel! We are glad you enjoyed your stay here and it worked out well for your business trip. We look forward to having you back again soon!

Shenzhen, China
Reviewed 17 June 2013

Just got back to Calgary from China and this has been my stop for 2 nights before continuing my journey southward in Alberta. My vacation has just begun and after some long flights, delays and other issues, the hotel was a welcome retreat to recharge my batteries before continuing. The staff was great. They were incredibly helpful both with information...

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1Thank Scott G
Kelowna, Canada
Reviewed 22 May 2013

Called phone centred received a great rate for our stay but was informed to contact hotel directly to book. Took the extra time to phone hotel directly only to be told NO! Asked to speak with manager which was then told I already was. Spoke to Sheri (apparently General Manager) and she would not give the quoted rate! Unhelpful! What...

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6Thank im1sweetchick
HIEX, General Manager at Holiday Inn Express Calgary, responded to this review

Thank you for your concerns regarding the property and your review. I apologize that you feel that way regarding the rates that were given, however I was the person you spoke with and did try and get your details along with the details for your phone call to central reservations so I could investigate it and have them take responsibilty...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Holiday Inn Express & Suites Calgary Downtown. We are a newly renovated hotel (complete in Spring 2016). We offer complimentary hot buffet breakfast, parking and WiFi. We offer a variety of rooms including King, King Executive, King Jacuzzi, Two Queen, One Queen Accessible and our large Penthouse located on the 10th floor. We also offer a 24 hour business centre and fitness centre. Our staff work hard to make sure that you are always taken care of and that you feel you are home away from home. We are located just west of the downtown core, close to Stephen Avenue Mall, the CORE shopping complex, trendy 17th avenue district and only one block away from Calgary's Light Rail Transit system (where travelling downtown is complimentary). We are also located very close to many corporate offices as well as many leisure activities. Families love our hotel for the clean, modern atmosphere as well as being so close to many family friendly activities. Don't forget our free hot buffet breakfast! ... more   less 

Additional Information about Holiday Inn Express Calgary

Address: 1020 8 Ave SW, Calgary, Alberta T2P 1J2, Canada
Region: Canada > Alberta > Calgary
Price Range: €90 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Calgary 2.5*
Number of rooms: 56
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Also Known As:
Holiday Inn Express Calgary Hotel Calgary
Holiday Inn Calgary
Calgary Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Calgary staff and other travellers.
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Mississauga, Canada

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Questions? Get answers from Holiday Inn Express Calgary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South rooms have excellent view of sunrise and mountains, north rooms see a parking lot”
 of 5 bubbles Scott-from-Texas, 21 Mar 2017 | Read review
“std room is good enough.”
 of 5 bubbles MarcLiu1950, 28 Feb 2017 | Read review
“Ask for a room away from the elevators/lifts since they are quite noisy.”
 of 5 bubbles AbbyDoo12, 23 Jul 2016 | Read review
“Ask to check it for cleanliness before accepting it.”
 of 5 bubbles 40williaml, 19 Jul 2016 | Read review
“Check with hotel about renovation schedule to avoid areas/floors where that may be happening.”
 of 5 bubbles WorldTravelerTodd, 7 Jun 2016 | Read review
5 of 5