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Sheraton Cavalier Hotel

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#36 of 109 Hotels in Calgary
Certificate of Excellence
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Sheraton Cavalier Hotel
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309 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Banff, Canada
Reviewed 19 November 2016 via mobile

This is an older Hotel which has been renovated. They did a real good job with the lobby. It looks beautiful! The rooms are relatively simple... there is a lack of wall plugs, etc., and I had a big problem getting water in the shower to get hot. It would not get past "luke warm," even after running it for...

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Helpful?
Thank Gazpacho16
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hi Gazpacho16, Thank you for sharing your review on Trip Advisor, You make some great points about how important High quality service is in the guest experience. We are proud of our team's efforts everyday and will be sure to share your accolades specifically with Heather and Terry. We were disappointed to hear that you did not find our Starbucks...

Saskatoon, Canada
Reviewed 18 November 2016

The was a very nice hotel. The room was clean and very modern with great updates. I really liked that the plug ins were on the outside of the tables and easy to get to. You could also set up your laptop to view on their TV, which recently we found many hotels prohibit you from doing that. The pool...

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Helpful?
Thank tbfmd
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hello tbfmd, Thank you for sharing your review on Trip Advisor, it is great to hear you were able to utilize some enhancements we made in our last renovation project to provide added "tech-convenience", Thank you again for sharing your review, we hope to be of service again next time your travels bring you our way. All the best, Grant...

Edmonton, Canada
Reviewed 16 November 2016

We took our family of 6 along with two other families for a 3 night weekend to the Cavalier and had a great time. With 7 kids ages 1-9 the pool is the highlight, with good vantage points and for parents and fun slides for the kids we spent many hours soaking in the water. There is also a cafe/restaurant...

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Helpful?
Thank CanuckalHEad
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hi CanauckalHEad, Thank you for sharing your review on Trip Advisor, we are happy to hear your family enjoyed your three day weekend with us, it was our pleasure to be of service. We are also happy to hear you found the proximity of dining options, both on and off site to be of value for your stay. We are...

Calgary, Canada
Reviewed 14 November 2016

I posted this review in the Sheraton Cavalier website a few days after we checked out but was never published. I would like to let others know our very sad experience on this hotel. Re : Stolen laptop in the Canadian Function room Details : We booked a function room to celebrate my Mom’s 80th birthday and stayed overnight. October...

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Helpful?
Thank chloeja02
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hello Chloeja02, thank you for sharing your review on Trip Advisor. We were very sorry to hear of this incident and all circumstances surrounding. Our Associates immediately took what action they could once the missing item was reported. The authorities were alerted and we assisted as much as possible including a review of extensive CCV footage, providing them all footage/information...

Reviewed 11 November 2016

When I asked my kids where they most wanted to go for a Thanksgiving weekend trip, this property won a unanimous decision. There is an amazing pool/waterpark complex that allows the adults a separate, licenced area in which to relax. The club lounge is very nice and run by a seasoned pro who knows her work. The service from check-in...

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Helpful?
Thank 5fredw
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hi 5fredw, Thank you for sharing your review on Trip Advisor, we appreciated the chance to host your family and are so happy to hear of the excitement to visit us on Thanksgiving Weekend. We have shared your feedback with our entire team. Thank you again for sharing your review on Trip Advisor, we appreciate being your "destination" in Calgary...

Edmonton, Canada
Reviewed 8 November 2016

This hotel is slightly above average with an amazing pool. Booked on a whim through what I thought was the hotel website not paying attention during the online process. Was surprised to find out I booked the hotel in American dollars and was also charged a "reservations.com" fee. My carelessness cost me $100 more than I thought I was paying....

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Helpful?
Thank sklisa506
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hi sklisa506, Thank you for sharing your review, we are disappointed to hear of your experience with the website that you booked your reservation with. Unfortunately there are a variety of websites out there that have access to hotel inventory and do not operate in a manner that meets with the hotel's approval. Your recommendations are spot on, all consumers...

Lethbridge, Canada
Reviewed 4 November 2016 via mobile

Stayed here for one night with our family of 5.. rooms are very clean and spacious. Our kids, aged 9,7 and 4 loved the waterpark and pools! There's literally something for everyone! You can also get drinks and snacks down by the pool so you don't have to get dressed and leave the hotel for food! I'll definitely be back...

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Helpful?
Thank Melissa H
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hello Melissa H, Thank you for sharing your experience on Trip Advisor, we recognize Family Time these days can be in short supply, so we are so happy to hear your experience was at a level that you plan on returning. A quick suggestion on your next visit, if you have time, there is a Glow In the Dark Mini...

Halifax, Canada
Reviewed 1 November 2016 via mobile

If you're travelling with children over the age of 8, this is the place for you! The pool area had 2 huge water park type slides, a pool, kiddie pool and two whirlpools! We had a hard time getting our children out! The hotel itself is also quite nice and there are restaurants near by. No complaints about this hotel...

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Helpful?
Thank Heather K
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hi Heather K, Thank you for sharing your review, and specifically how much your family enjoyed our Oasis Waterpark. You are also correct in that there are restaurants nearby, in addition to our options within the hotel, we have over a dozen options with everything from Fast Food to Casual Upscale dining within a couple blocks of the hotel. Thank...

Canmore, Canada
Reviewed 28 October 2016

Stayed at the Sheraton Cavalier for one night under a free night voucher as a gift from work. As an industry professional, I found the rooms to be VERY clean, modern and renovated. I couldn't tell if I was in a suite or a standard room, the rooms were that nice. The front desk staff were beyond friendly, informative, and...

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Helpful?
Thank Jordan L
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hi Mike H, We're so happy to hear you had a great experience that started with assistance from Dan. We are proud of our Teams efforts everyday, and especially happy when it impacts a guests experience in a way that prompts them to share their experience as you have. We will pass your feedback on to Dan and on behalf...

Reviewed 24 October 2016

As it is located at the corner of the intersection, it is really hard to figure how to get in. If you drive from east direction, turn right at the intersection and you will find the hotel at your left. This hotel has club lounge, a good place to see the city, the mountains, and airplanes.

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Helpful?
Thank Yali L
Grant E, Director of Sales at Sheraton Cavalier Hotel, responded to this review

Hi Yali L, Thank you for sharing your review on Trip Advisor, it's great you had a chance to experience our Sheraton Club Lounge, as you noted, we agree the views are great! We hope to have the opportunity to be of service on your next visit to Calgary! have a fantastic day, Grant Grant Erickson Director of Sales and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Carver's Steakhouse-Sheraton
Carver's Steakhouse-Sheraton
Cuisines: American, Canadian, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Overlooking downtown Calgary & the Rocky Mountains, the Sheraton Cavalier Calgary Hotel is located in the city's suburban airport business district near local attractions, shopping, and restaurants. ... more   less 

Additional Information about Sheraton Cavalier Hotel

Address: 2620 32nd Avenue NE, Calgary, Alberta T1Y 6B8, Canada
Region: Canada > Alberta > Calgary
Price Range: €101 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Cavalier Hotel 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your Sheraton Cavalier Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Calgary
Calgary Sheraton
Hotel Style:
#9 Luxury Hotel in Calgary
#25 Business Hotel in Calgary
#26 Family Hotel in Calgary
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Cavalier Hotel staff and other travellers.
2 questions
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London, United Kingdom
6 months ago

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Questions? Get answers from Sheraton Cavalier Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Elsewhere if you need to stay in North East Calgary”
 of 5 bubbles 918Brandon, 1 Jan 2017 | Read review
“Pool is on the second floor”
 of 5 bubbles sklisa506, 8 Nov 2016 | Read review
“Great views”
 of 5 bubbles MariaD365, 27 Sep 2016 | Read review
“away from elevators”
 of 5 bubbles rmcclelland2016, 12 Sep 2016 | Read review
“Try to stay away from the pool.”
 of 5 bubbles joyce703, 4 Sep 2016 | Read review
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