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Clarion by Choice Hotel and Conference Centre

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Clarion by Choice Hotel and Conference Centre
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474 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion by Choice Hotel and Conference Centre
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Showing 453: English reviews
Revelstoke, Canada
Reviewed 5 February 2017

This hotel is dated, had unhelpful check in and shuttle persons working. Our flight was delayed and landed at 3am, and even though 24 hour service is included in the price we PAID we had to call 3 times and wait OVER 1.25 hour for the shuttle to pick us up. The front desk kept blowing us off and putting...

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Helpful?
Thank Sandra P
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you Sandra P for taking the time to review your stay. I am disappointed to see that we were unable to exceed your expectations. I can understand frustration while waiting for the shuttle, however, as you mentioned, several flights were delayed and our shuttles have capacity for only 11 guests at a time. Road conditions can also affect the...

Red Deer, Canada
Reviewed 5 February 2017 via mobile

My boyfriend & I booked a room for our 2 year anniversary and this hotel put a damper on the evening. Upon check in it was extremely busy & they only had 1 front desk attendant working. It took 25 minutes for us waiting in line to be "checked in" only to find our room was not yet ready, at...

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Helpful?
Thank kessycd
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you kessycd for taking the time to review your stay. I apologize for the less than exceptional experience you had here at the Clarion, on your anniversary no less. We are committed to providing the best possible guest experience, and clearly missed the mark during your stay. I have forwarded your comments to our Housekeeping Manager for her to...

Mississauga, Canada
Reviewed 2 February 2017

The Clarion is perfectly suitable for a traveler, business or pleasure. It is quite large and seemed to have a pretty good conference area. I only stayed one night before flying home, so my experience is limited, but it was a good stay. There isn't much in the surrounding area, pretty industrial and you would need a car or taxi...

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Helpful?
Thank super_draven
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Than you for taking the time to review your stay with us super_draven! I am pleased to see your enjoyed your stay with us, albeit a short one. We do hope to welcome you back in the future! Many thanks, Katie Flemming

Reviewed 28 January 2017

I had a very important appointment in Calgary so my mother and I flew and stayed here. Let me start by saying the entire stay was pretty awful. My brother met up with us and stayed too. The front desk staff were terribly rude, the beds were uncomfortable and the hotel had a real skeevy feeling. My brother got stuck...

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Helpful?
Thank Camicala R
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you Camicala R for taking the time to review your stay. I am disappointed to see your impression of the hotel. Our staff are known for being quite helpful and polite, and I am dismayed to see that this may not have been the case during your stay. We have been pleased to have replaced the mattresses in 90%...

Reviewed 11 January 2017 via mobile

I do not like leaving bad reviews for anyone or thing. However.. in this instance this establishment has left an incredribly horrific vibe to the entire stressfull enough business trip to Calgary in the dead cold of winter. First we will start with the Employees. Upon first check in the rates promised to the company was not honoured by the...

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Helpful?
Thank sonofsky23
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you for the review. We welcome and value feedback and criticism from our guests, as it is proven to better our services and provide our guests with a more positive guest experience. It is disappointing to see your impression of your stay was as you've described. It should be noted, that your reservation was made through a third party...

Edmonton, Canada
Reviewed 10 January 2017

Have stayed here before was good however now the lounge and restaurant close early last call was before 9pm. The staff are still great however you would think a hotel of this size would offer pay per view movies in the rooms or a better cable package. The cable package they have is Shaw Business which more hotels are getting...

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Helpful?
Thank peter84
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you peter84 for taking the time to review your stay. As you have mentioned, the hours of our Food and Beverage outlets have fluctuated based on occupancy levels. Should our outlets have a large demand, we do keep them operating for as long as needed. I am pleased to see that our staff still rank highly to you. As...

Alaska
Reviewed 9 January 2017

I can not recommend the Clarion Hotel and Conference Centre. First, the hotel is not near the airport, (it takes about 20-30 minutes to get to the hotel, depending on traffic, with the airport van) and it is not near the downtown - it is kind of in a "no-man's land". Secondly, their airport shuttle does not operate at convenient...

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Helpful?
Thank iowaaggie
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you iowaaggie for reviewing tour recent stay with us. I too, am disappointed at the description of your stay. The Clarion is centrally located between YYC and the downtown core, about 15 minutes in either direction, which several of our guests enjoy for their convenience. Our complimentary shuttle, which runs 24 hours a day, does have scheduled runs to...

Toronto, Canada
Reviewed 2 January 2017 via mobile

Found the hotel decent overall. The check-in went slow due to the fact that they had only one person working at the front desk on a Friday evening (before New Years too) The room is a bit dated but comfortable with a nice view of the city. Upon arrival my room had no hot water. I called the front desk...

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Helpful?
Thank Agnes S
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you Pumuklik for taking the time to share your review, Our sincere apologies that things did not go as smooth as one would hope during your stay. I have shared your comments with our leadership team to ensure we improve our services. I am so pleased to report that the elevator that is out of service is scheduled to...

Edmonton, Canada
Reviewed 26 December 2016 via mobile

I won't be back. Even though I got this room for a good deal it's not worth it. Heater in the room is on full and still chilly in the room. Bed are just ok. Shower is the craps. Either really hot or really cold. Buyer beware if you are booking here.

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Helpful?
Thank Ryan D
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you for taking the time to review your stay Ryan D. I am disappointed that we were unable to exceed your expectations. We always value feedback such as your to use as a coaching tool to continuously improve our service and property. Our mattresses were recently replaced, and have received great reviews from our guests. I do hope that...

Reviewed 22 December 2016

Nice hotel, clean room and front desk staff very friendly and helpful. We arrived early and they let us check in early. The heater was making some noise every time it turns on and off and that was a bit annoying. The bathroom needs some updating. We stayed on the 9th floor and we could hear the party noise that...

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Helpful?
1Thank Pamela A
Clarion Rep YY C, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good Day Dear Pamela: Thank you for taking your time to complete the survey and sharing your experience. We are grateful to know that you enjoyed the guest service at our last visit at Clarion Calgary. At the meantime, we are sorry about the noise concerns that you had, I will make sure to share with our maintenance manager so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Offering breathtaking views of the magnificent Canadian Rockies and vibrant downtown, the full-service Clarion Hotel & Conference Centre Calgary Airport is sure to please business and leisure travelers alike. Located less than 10 minutes from the Calgary International Airport (YYC) and the city centre, this Calgary hotel offers easy access to shopping, entertainment, and business districts, as well as local attractions, including Fort Calgary, Telus Spark Science Centre and the Calgary Zoo. Hotel amenities include complimentary, 24-hour airport shuttle service, a pool, whirlpool and fitness room, as well as on-site dining. ... more   less 

Additional Information about Clarion by Choice Hotel and Conference Centre

Address: 2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Price Range: €60 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion by Choice Hotel and Conference Centre 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Radisson Calgary
Calgary Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Clarion by Choice Hotel and Conference Centre staff and other travellers.
2 questions
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Sydney, Canada
4 months ago
Fort McMurray, Canada
over a year ago

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Questions? Get answers from Clarion by Choice Hotel and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor gets you away from traffic noise.”
 of 5 bubbles andym596, 19 Mar 2017 | Read review
“rooms at the back of the hotel are quieter”
 of 5 bubbles wpgtraveller2015, 27 Feb 2017 | Read review
“Ask for a quiet room away from the elevators. The walls are pretty thin.”
 of 5 bubbles johanney892, 26 Feb 2017 | Read review
“If you want a quiet room ask for a room on the back side of the hotel.”
 of 5 bubbles Deina0803, 22 Feb 2017 | Read review
“Anything on the 9th or 10th floor is pretty decent”
 of 5 bubbles 229jonathanv, 14 Feb 2017 | Read review
5 of 5