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All reviews sauna and steam room calgary airport underground parking sunridge mall front desk staff clean hotel comfortable beds tim hortons minute drive room was large long flight convenient location shuttle spg downtown gym zoo
We stayed 4 nights between Christmas and New Year's day. The hotel was very quiet ; low occupancy. The main reason for this review is to give kudos to one of the managers, Braydon K. He put in a major effort to make right a...More
My girls and I stayed while doing a weekend trip. My only complaint was getting to the pool, you cannot access it via stairs, you have no choice but to walk thru the lobby area in dripping wet swim suits. There was no towel in...More
I selected this hotel because it was conveniently located for me and according to the website, it had room service. When I checked in, I was told that room service was available until 10:30pm. Well, it wasn't and apparently hasn't been for 2 year, but...More
Date of stay: November 2018
2 Thank travel_bug214
Response from SanjoyP35, Guest Service Manager at Four Points by Sheraton Calgary AirportResponded 21 November 2018
I would like to apologise for any inconvenience caused to you due to our shortfall in services. Please be informed that Brand discontinued room service from April 01, 2018 and this is applicable for all Four Points By Sheraton around the world.
I arrived at 8pm to check into my long room and was told they didn’t have any more king rooms for me as they oversold. I was offered a queen room which I declined and asked to speak to the manager. The manager made arrangements...More
Date of stay: October 2018
3 Thank sar_bar_de_mar
Response from SanjoyP35, Guest Service Manager at Four Points by Sheraton Calgary AirportResponded 26 October 2018
Dear Sara C,
Please accept our sincerest apologies that your requested room type was not available. Unfortunately, this situation can occur when we experience rare circumstances such as a large number extended stays when the hotel is nearly sold out. We always do our best...More
Straight to the hotel after flying in from Heathrow. Excellent reception staff hotel room sparkling clean. Lovely comfy bed huge too! Good breakfast choice for two of us £23. Smooth checking out and complimentary shuttle back to the airport to pick the car up. Excellent...More
Date of stay: September 2018
1 Thank graeme m
Response from SanjoyP35, Guest Service Manager at Four Points by Sheraton Calgary AirportResponded 16 October 2018
Dear Graeme M,
We would like to thank you for your kind comments. It sounds like we were able to meet all your expectations and exceed some. We look forward to welcoming you back
yes you can park your vehicle in the hotel during your trip out of the country. there is a fee of $ 5 per day for above ground parking and $ 10 per day for underground heated parking. while parking is free anywhere... More
yes you can park your vehicle in the hotel during your trip out of the country. there is a fee of $ 5 per day for above ground parking and $ 10 per day for underground heated parking. while parking is free anywhere during your stay at the hotel.
you can arrange that during the check in process with the front desk.