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Stayed in that hotel for couple of times. baggage lost worth of $400.00, because of hotel staff, complained to hotel GM, Susan, instead of calling and asking from staff, she tried to convince me to take the blame and then offered a meagre compensation. and...More
2 Thank 648BusinessTraveller
Response from GMSandman26, General Manager at Sandman Hotel Calgary City CentreResponded 9 October 2014
It is a disappointment that following considerable efforts in finding a suitable resolution to your concerns, you have not found closure to your unfortunate circumstance. Leaving personal items behind one's stay is inconvenient at best, however the required guest follow-up timeline was extensively overdue. Hotel...More
Let's start with the good: bed is very comfortable. For the most part the rooms are nicely appointed. I love the pool area it's a very attractive layout. The staff have been very friendly, and the two meals I had at the restaurant were fantastic....More
Normally big hotels like these are pretty clinical and cool with there guests but I must say this one was very personable. Met with a smile and genuine interest after a long driving day was a pleasant start to a 2 night stay. The room...More
Having always, where possible, stayed at a Sandman Hotel, I found this location to be in need of a complete makeover. Granted that it is situated smack in the middle of the city. However, it's condition indicated that it should have been situated outside city-center....More
This was our first night in Calgary (we arrived this day from Frisco) Our room in the 21th floor was very small, just one Queen-size bed for 2 person, the linen was rived and washed-out. No storage space, bathroom very small. Needs a refurb! Furnishings,...More
US$80 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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