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Traveller (547)
360
Panoramas (9)
Traveller (547)
360
Panoramas (9)
Dining (102)
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About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hot Tub
Non-Smoking Hotel
Sauna
Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Quaint
Charming
HOTEL CLASS
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Reviews (2,028)
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1,825 results
Traveller rating
349
489
391
306
290
Traveller type
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LanguageEnglish
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349
489
391
306
290
Show reviews that mention
All reviews hot tub on the roof short walk to lake lots of character its charm rustic hotel few minutes walk sitting room hiking trails canadian rockies lodge caribou mountains chateau fireplace elk skiing snow
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1 - 5 of 1,825 reviews
Reviewed 2 weeks ago

Not the best Inn to stay at. Very old and dilapidated. No elevators, so you have to carry your bags to the 3rd floor. Too expensive for this standard. They have a few large updated rooms at a ridiculous tariff. The standard room is very...More

Thank bdgdavid
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded 2 weeks ago

Greetings, Thank you for letting us know about your recent visit with us. We apologize if your expectations were not met while you stayed with us, as we want all guests to have amazing memories of their time with us. We are planning a major...More

Reviewed 3 weeks ago

The hotel's location was superb, literally a 5 minute walk from Lake Louise. However the building is in need of maintenance and the rooms need upgrading. The food in the restaurant is very fresh and of good quality and the staff are warm and welcoming.More

Review collected in partnership with this hotel
Thank S W
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded 2 weeks ago

Greetings, Thank you for letting us know about your stay with us. We appreciate hearing what guests enjoyed and what we can do to improve for next time - guest feedback is very important to us. We hope to host you again very soon, as...More

Reviewed 4 weeks ago via mobile

Stayed there in September and booked through Trailfinders. On the third floor and no lift. I think the only good thing about this hotel is the nearness to Lake Louise. Trailfinders please do not recommend this hotel to your clients. Due to be renovated in...More

2  Thank patrick f
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded 2 weeks ago

Greetings, Thank you for letting us know about your visit with us. We apologize about the impression you were left with after your vacation to Lake Louise. We are planning a major renovation for 2019 and hope to be able to win back your favor...More

Reviewed 4 weeks ago

Very well located but not good hotel. Room large with good views but very dated, sheets and towels clean but room fittings in need of renovation and very shabby. Windows and balcony very dirty, bathroom tiles grouting very dirty. Common areas and stairs quite shabby....More

1  Thank ROSE R
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded 2 weeks ago

Greetings, Thank you for letting us know about your visit with us. We apologize if your expectations were not met while staying with us. We have a major renovation planned for next year, and hope to be able to showcase these big changes to you...More

Reviewed 4 weeks ago via mobile

The Deer Lodge is quaint and rustic also known for it's heritage listing. I was impressed that l got an actual key to my room. Unfortunately it stops there. Bathroom sink basin needed a good scrub.No tv either. I ate not in the dinning room...More

1  Thank marita k
Response from Caitlyn M, Guest Relations Team at Deer LodgeResponded 4 weeks ago

Greetings, Thank you for letting us know about your experience. We are very sorry to hear you were disappointed with the visit as well as the dining experience and options. We often boast about our dining and so we are disappointed to hear it wasn't...More

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Questions & Answers
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tomrU9563RF
13 November 2018|
Answer
Response from Caitlyn M | Property representative |
Greetings, Thank you for your interest in Deer Lodge! Our renovations are planned to begin in 2019 and at this time we do not have a set completion date confirmed. Once we have more information confirmed, we will release... More
0
Votes
travelingfamily4Ma
21 August 2018|
AnswerShow all 4 answers
Response from Caitlyn M | Property representative |
Greetings, Thank you for your interest in the Lodge Family Room! This room is approximately 160 square feet and features one double bed, one single bed, and a pullout sofa all within one large room layout. We generally... More
0
Votes
travelingfamily4Ma
20 August 2018|
Answer
Response from Caitlyn M | Property representative |
Greetings! The parking lot at Deer Lodge is for hotel visitors only. Day guests cannot park in the lot. Once you arrive, you register your vehicle at the front desk when you check in or arrive for dinner. The lot is... More
0
Votes
Room Tips
"Ground floor as there are no elevators..."
bdgdavid
3 weeks ago
Read review
"Don’t go to this hotel at least until it has been refurbished."
JOROGibraltar
4 weeks ago
Read review
"Don't go there at all!!"
martinphudson
24 Sep 2018
Read review
"Don't know about the rooms but stay clear of their restaurant if you want value for your money."
shelleyw942
17 Sep 2018
Read review
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PRICE RANGE
US$86 - US$292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
deer hotel lake louisedeer lodge lake louiselake louise deer lodge
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkLake Louise
NUMBER OF ROOMS
73
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