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    Castle Mountain Chalets

    Castle Junction1A & Hwy 93 South, Banff, Banff National Park, Alberta T1L 1B5, Canada
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    6/2/2018 7/2/2018
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    Traveller (127)
    Room & Suite (411)
    Pool & Beach (7)
    Overview
    • Excellent53%
    • Very good30%
    • Average7%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Hot Tub
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Self-Serve Laundry
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Rooms
    6 Feb7 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (247)
    There are newer reviews for Castle Mountain Chalets
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    71 - 75 of 234 reviews

    Reviewed 16 November 2015

    We spent November 11-15, 2015 in Cabin #8. What a wonderful place!! Everything you could possibly need and more! The staff is top-notch! Very friendly and helpful. Always working around the property to keep it looking great! We had about a foot of snow while...More

    Thank L0vinMexic0
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 18 November 2015

    Wow!! So great to hear you enjoyed your stay. The power outage affected everyone past the Town of Banff, into Lake Louise. Thankfully the power company was on it quickly enough so that it was only down for a few hours. The mountains are such...More

    Reviewed 16 November 2015

    Our family recently stayed in a one bedroom deluxe chalet. We found it to be mostly clean and the kitchen was equipped with everything that we needed to cook any meal that we required. We loved the vaulted ceilings and the stone fireplace. The bathroom...More

    Thank CalgaryDoodles40
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 18 November 2015

    It's always great to hear that our guests took full advantage of the amenities we offer on site. I always like hearing that guests are still BBQ'ing in true Canadian fashion (rain, snow or shine). I'm not sure what bedding had the dog hair, as...More

    Reviewed 9 November 2015

    Was quite the surprise from my boyfriend. We arrived and it was so much more than I expected. It was very clean and spacious. Bed was comfy, and the fire place was my favorite part! We had a great 3 day weekend! Would definitely stay...More

    Thank Ashley G
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 18 November 2015

    So great to hear a surprise getaway was even better than you expected. We appreciate your comments and are very grateful you've been recommending us. we hope to see you again soon.

    Reviewed 8 November 2015

    I stayed in a Pine Chalet. Clean, well furnished, comfortable beds, nice grounds, and wonderful fire pits for social gathering. I've read several reviews where there were complaints about the train noise. Yes, there are trains that go by on a regular basis. Perhaps it's...More

    Thank cincycamper
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 18 November 2015

    Thank you for your review. We are happy to hear you enjoyed your time and were comfortable during your stay. Yes, the train noise seems to be the general comment made in most of the reviews, however most people who stay here do seem to...More

    Reviewed 14 October 2015 via mobile

    We stayed in #12 the cabin had everything u would need very clean great place to stay with your dogs its nice and quiet yes a train comes through but stick some ear plugs in a night u dont hear a thing the store is...More

    1  Thank kat0040
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 18 November 2015

    I'm happy to hear my team was able to accommodate your early arrival. Other than the train whistle that blows we are in a peaceful area. We are happy that you enjoyed your time hear and hope to see you again.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Hot Tub
    Details
    • Price range
    • US$167 - US$362 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Cheap Tickets, Hotels.com, Orbitz and Travelocity so you can book your Castle Mountain Chalets reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Canadian Rockies >
    • Banff National Park >
    • Banff
    • Also Known As
    • Castle Mountain Chalets Hotel Banff
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    Traveller (127)
    Room & Suite (411)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (128)
    Bathroom (4)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    litew8t
    22 October 2017|
    Answer
    Response from Jenelle G | Property representative |
    Yes we have limited channels but we do have cable tv.
    0
    Votes
    Sue K
    13 February 2017|
    AnswerShow all 2 answers
    Response from Jenelle G | Property representative |
    We do not have a restaurant on site. All of our cabins have a full equipped kitchen and there is a general store on site that has basic grocery items. We do suggest that you bring all necessary food items for your stay... More
    2
    Votes
    ecb47
    15 July 2015|
    Answer
    Response from SaskeyGirl | Reviewed this property |
    Hi there, Castle Mountain Chalets are on the Bow Valley Parkway, between Banff and Lake Louise. So, that means it is about a 30 minute drive if you take the Trans Canada Highway all the way. If you take the Bow Valley... More
    0
    Votes
    Room Tips
    "Not cabin 13"
    Read review
    "ask for a room not near the main road - the ones further back have the mountain views - ours was of the main..."
    Read review
    "Get one of the cabins!"
    Read review
    "Cabin 10 was wonderful - lovely sunshine on your private deck."
    Read review
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