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Rundlestone Lodge

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#8 of 32 Hotels in Banff
Certificate of Excellence
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Rundlestone Lodge
Rundlestone Lodge
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1,080 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Leduc, Canada
Reviewed 2 weeks ago

I wanted to surprise my wife with a trip to Banff, I booked the jacuzzi suite. When we arrived our room wasn't ready yet so we went on the town, they called me once it was ready and apologize many times. Waiting in our room was a bottle of champagne on ice, but I wasn't upset due to where we...

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Helpful?
1Thank Chewy7474
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To Chewy7474, Thank you so much for taking the time to share such positive feedback. We always strive to provide the best possible guest experience and are so happy to hear that the trip was special for you and your wife. Your comments will be shared with the team who will be thrilled to hear of their success. Once again,...

Edmonton, Canada
Reviewed 3 weeks ago via mobile

I had a recent stay at the Rundle stone lodge in Banff. Family day weekend of course so no real great hotel deals are to be found. The hotel itself was average as far a rooms and quality go. The rooms and front lobby are clean the staff was very helpful. The pool area was clean and well kept. The...

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Helpful?
Thank BKjohn9966
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To BKjohn9966, Thank you for your feedback. We are happy to hear that you found our staff to be top notch, along with enjoying our amenities. Your comments have been shared with the team and we hope to welcome you if you should make it back out to Banff!

Inverness, United Kingdom
Reviewed 3 weeks ago

A good warm reception when we arrived and the reception staff were very helpful. The hotel is at the far end of Banff Ave which is probably a 15 minute walk into town. In Spring or summer this would be lovely but in the winter this can feel like a long way! We only ate once in Bumpers and the...

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Thank WhereWillWeGoNext5
York, England, United Kingdom
Reviewed 3 weeks ago

Very nice room overlooking the pool (so an inside room). Down side was that it got very warm and without a window, was difficult to cool down quickly. Main reason we picked to go back to this hotel is they have a nice pool and hot tub. After a day on the slopes, the one thing we must have is...

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1Thank Sarah R
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

Dear Sarah, Thank you for your review. We're really sorry you experienced some disappointment with our hot tub. We had a frustrating week trying to source the correct replacement part we required, and without this the temperature control was not as precise as usual. During this time we tried our best to maintain it at the optimum temperature by manually...

Red Deer, Canada
Reviewed 3 weeks ago

Hotel was as advertised. Clean, great staff, very helpful. Check in was quick and painless, as well as check out. Rooms were clean, quiet, and spacious . Bed was comfortable. The rooms thermostat was set to 35 C when we arrived but the climate controlled AC fixed that pretty quick. Everything functioned well. No complaints.

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1Thank CanadianExplorer1673
Calgary, Canada
Reviewed 4 weeks ago

I spend a lot of weekend skiing and staying in Banff, and I've stayed at many of the hotels. We have a normal spot that we like to stay, but this weekend we decided to do something different for a Valentines trip and stay at Rundlestone. Here are the five reasons I won't be back: 1. The room I booked...

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4Thank Suitecasechampion
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

Thank you for your review. We are disappointed that you found aspects of your stay unsatisfactory as we aim to provide all guests with a relaxing and enjoyable experience. I would like to clarify a few points, however. 1. Our Pool View room type is sold as, and advertised as, our most economical option. After checking the reservation paperwork from...

Waterlooville, United Kingdom
Reviewed 4 weeks ago

We stayed in the Rundlestone Lodge for 10 night and found it to be an excellent hotel. It is a little dated but comfortable, quiet and nice size rooms. The hotel is located 10 mins walk away from all the hustle and bustle of the main downtown area but this is not a bad thing. They have some very good...

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Helpful?
1Thank chrisward2016
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

Thank you ever so much for taking the time to leave us some comments. We're really pleased you enjoyed so many aspects of your stay and have shared your feedback with our team. We hope you enjoyed your time in Banff and hope to host you again one day. All the best.

Reviewed 5 weeks ago via mobile

Four girlfriends and I stayed at the rundlestone this weekend for our ladies trip. 100% recommend. Great atmosphere, amazing staff, great pool area, clean comfortable rooms. Definitely will be back in the future!

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1Thank Priscilla H
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

Thank you very much for leaving some feedback - we really enjoyed hosting you all and hope to see you back here one day!

Calgary, Canada
Reviewed 13 February 2017

The Rundlestone Lodge has a cozy atmosphere with a nice lobby where you can sit by the fire and read a book if you like. The staff is friendly and there is a good pool (although we did not get time to use it). We found our room to be clean with Banff-style décor, which is also expressed throughout the...

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1Thank EDWR
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

Thank you! We really appreciate the feedback and have shared your kind words with our team.

London, Canada
Reviewed 13 February 2017

We stayed at Rundlestone Lodge over the Christmas Holidays. It was a great hotel, good location and the friendliest staff I have encountered at a hotel in a long time. They were very knowledgeable of the area and extremely helpful! We were having such a great time we extended our stay an extra night. The beds in this hotel were...

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Helpful?
Thank sherriandterry
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

I am especially pleased to read your comments about how friendly our staff are! We are lucky to have so many kind and thoughtful staff members from all over the world and it's always appreciated when their efforts are recognised. We're glad you enjoyed your stay and hope you host you again one day.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 

Additional Information about Rundlestone Lodge

Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €94 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Rundlestone Hotel Banff
Hotel Style:
#5 Romantic Hotel in Banff
#6 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Rundlestone Lodge staff and other travellers.
14 questions
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Questions? Get answers from Rundlestone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view, either at the backside or on the park side.”
 of 5 bubbles Josamdo, 13 Mar 2017 | Read review
“Pay the little bit extra and get the better room, worth it.”
 of 5 bubbles Chewy7474, 7 Mar 2017 | Read review
“Avoid rooms around pool as very warm”
 of 5 bubbles 594SarahR, 28 Feb 2017 | Read review
“I don't think there are any bad rooms.”
 of 5 bubbles chrisward2016, 20 Feb 2017 | Read review
“We were on the third floor, facing the main street. Rooms have balconies which we did not use on this trip as it was -30.”
 of 5 bubbles sherriandterry, 13 Feb 2017 | Read review
5 of 5