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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
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1,911 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Caribou Lodge & Spa
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Showing 1,816: English reviews
Ottawa, Canada
Reviewed 29 October 2013

I requested a quiet room and was given the same in the semi-basement (1st floor). There are two queen beds and the bath room is especially clean. Parking is underground with elevators up. The only thing was that the towel to dry feet was wet after 3 adults taking bath so I left it in the bath tub but it...

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Thank bosprey
Calgary, Canada
Reviewed 28 October 2013

Kudos to the folks at the Banff Caribou Lodge! We found the staff to be warm, friendly & helpful. I've stayed at the lodge a few times before and the accommodations were great too. All in all, a fantastic weekend in Banff... thanks largely to the hotel and the staff. We will surely stay at the Caribou Lodge again soon.

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Thank Keith W
Banff, Canada
Reviewed 27 October 2013

We were very disappointed with our stay at Caribou. At check-in (which we weren't allowed to check-in until 4pm?!?!?!) we were told our room had been "upgraded" to a balcony room. We originally booked a room facing the courtyard for peace and quiet. Instead, we were forcefully "upgraded" to a room facing the main street in Banff. The traffic noise...

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Thank Kat B
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

I am very sorry to hear that you were disappointed with your stay at the Banff Caribou Lodge and Spa. We apologize that you weren’t able to get into your room earlier than 4, but unfortunately we are unable to guarantee any check-ins earlier than this time as we need time for our housekeepers to turn over the hotel and...

Calgary, Canada
Reviewed 23 October 2013

My husband and I recently hosted our guests and wedding reception at the Banff Caribou Lodge & Spa. From my first contact to arrange and set up our wedding, I was met with friendly and attentive support. Our guests loved their stay, the food was delicious, and our reception was intimate and beautiful. The front desk and restaurant staff, special...

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Thank BobAngela
Currumbin, Australia
Reviewed 23 October 2013

My husband and myself have spent a total of 9 days at the caribou lodge and spa. We stayed 5 days while exploring beautifull Banff. After returning from our week long trip to jasper, we decided to return to Caribou for another 4 days. The hotel is spotlessly clean. It is a 10 to 15 min walk to town but...

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1Thank Glynis D
Calgary, Canada
Reviewed 21 October 2013

We reserved for everything Caribou package, which included 2x$75 spa credit, 1x$50 credit to the Keg for our stay and free parking, tea/coffee in the morning. The whole package was $300 for 2. Upon the check in time, we were upgraded from standard room to supreme room. It was a pleasant surprise. The front desk staff was so friendly and...

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2Thank SunnyS62127
Maidenhead, United Kingdom
Reviewed 21 October 2013

After a long day of travelling the welcoming warm atmosphere in the lobby and easy process of checking in were great, hassle free.... just what was needed. The room was clean and well equipped though much smaller than everywhere else we stayed. it was my birthday a few days before we arrived and very thoughtfully we had champagne and glasses...

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1Thank ka h
Norfolk
Reviewed 18 October 2013

Great hotel on the main street in Banff. As mentioned by others it’s a 10 minute walk or so right into the centre but for us this was an advantage especially after a big evening meal as we got to walk it off a bit!! The free roam pass made all the difference as it makes it very easy (and...

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1Thank Kasperblue
Toronto, Canada
Reviewed 17 October 2013

We've stayed here twice now. Rooms are good & WiFi was available. Having the Keg restaurant attached was handy with a breakfast buffet meant we could stuff ourselves and set out for the day and skip lunch. Rooms had the amenities you would expect and the price is fair. I would recommend the Banff Caribou Lodge to friends. The lobby...

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1Thank CanuckGlenn
Kitchener, Canada
Reviewed 17 October 2013

My sister and I travelled to Banff. We stayed 4 nights at this hotel and were not disappointed. The room was large with a huge bathroom. The beds were comfortable and the place was very clean and smelled fresh. There was a coffee maker and fridge in the room which we used and liked. Only 1 small complaint: put larger...

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1Thank Lisa480

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €83 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#3 Best Value Hotel in Banff
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Caribou Lodge & Spa staff and other travellers.
29 questions
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Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was on the 3rd floor and overlooked the courtyard away from the elevator”
ds0gg, 25 Apr 2017 | Read review
“4th floor was quiet and smelled like a forest”
stevetopfer31, 20 Apr 2017 | Read review
“Get Superior room or above or will be disappointed.”
Headly99, 29 Mar 2017 | Read review
“Ask for a clean room”
WhereNext_YYC, 27 Mar 2017 | Read review
“Ask to be given a room away from the elevators. I was so glad that I had.”
640jennac, 20 Mar 2017 | Read review
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