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Hidden Ridge Resort

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Hidden Ridge Resort
Hidden Ridge Resort
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1,979 Reviews from our TripAdvisor Community

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Showing 1,916: English reviews
Melbourne, Australia
Reviewed 26 August 2014

We stayed 6 nights here, after 3 nights without sleep because of terrible mattress and airless bedroom we were moved to another apartment. We had 1 reasonable night's sleep and then a young family moved in upstairs. There is little soundproofing between storeys and the kids were running and banging about from 4am! We won't be back.

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1Thank aussie1955
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thank you for bringing your issues to our attention and being flexible with a room move. We are terribly sorry you ultimately had a poor stay at the resort. We wish we could have provided you with a comfortable sleep every night. We recognize that rest, comfort and sleep is a crucial component to the quality of one's stay and...

Toronto, Canada
Reviewed 25 August 2014

We visited Banff 10 years ago and stayed at Hidden Ridge Resort. It was lovely then and even better now. There have been major changes but it is still a great place to stay. We stayed in one of the older chalets with 1 bedroom and loft, & Kitchen. The beds are great, there are 3 tvs (which if all...

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Thank Sharonbee3
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks you for the great review and thank you for returning after ten years. The property has changed dramatically since then and nobody used Trip Advisor! We'd be happy to welcome you back, hopefully before 2024. One of the reasons parking is unassigned is that the units in the middle of the property would need to have their stalls assigned...

Netanya, Israel
Reviewed 25 August 2014

Good location for traveling Canadian Rockies & Banff area, able to quickly drive to Stores and restaurants. Comfort & nice resort, Free WiFi , bed was comfortable, kitchen was fully equipped for cooking. Resort staff were friendly and very helpful.

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Thank Itzik-t
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thank you for the review and we are thrilled you had a comfortable stay.

Vancouver, Canada
Reviewed 24 August 2014

I'm so impressed the Hidden Ridge resort. They really went above and beyond to make the stay as peaceful and enjoyable as possible and I can't recommend it enough. First of all, this is an "apartment style" resort which means you get a distinctly different experience than even the more expensive and luxurious hotels or budget hotels alike will offer....

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1Thank D L
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Wow! Thanks for the kind words and the great comprehensive review of the resort. It is an honour to be considered to be the best place to stay in Banff. Thanks!

LONDON
Reviewed 24 August 2014

Stayed here for 3 nights in August 2014. Family of 4 we had a two bedroom room (number 208). The room / apartment itself was spacious, beds were very comfy indeed and facilities excellent. Of particular note for us as a family on our stay was the free dvd's and board games on offer at reception. Brilliant facility when the...

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1Thank Alan R
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the great comprehensive review and the staff and I also hope you are lucky enough to come and visit us again!

Calgary
Reviewed 24 August 2014 via mobile

It was our first time here and we loved it. We were celebrating our anniversary and our kids treated us to a room with a hot tub on the balcony. Staff was extremely courteous and a pleasure to deal with. After checking in we were given a bag with some treats and a bottle of wine with a card congratulating...

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Thank CJDFNS
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thank you for the great comprehensive review of your anniversary stay. We are thrilled you enjoyed the king jacuzzi suite and we hope to have the opportunity to welcome you for every anniversary here on in!

canada
Reviewed 23 August 2014

The first noticeable problem was the patio door screen ( the screen was ripped off the frame) and the unstable chair on the deck. I called the front desk and these issues were fixed right away. Later that night I realized that there was no screen on the window in the loft and the smaller window screen was also bent....

Review collected in partnership with this hotel
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1Thank Beachbab31
Edmonton, Canada
Reviewed 22 August 2014

We have stayed at Hidden Ridge for 3 years in a row and appreciate having a kitchen to prepare breakfast as well as lunches for a day of hiking as well as a few dinners "at home." The sound-proofing isn't great as you can hear your neighbors flushing the toilet, showering or getting ready in the morning, but people are...

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4Thank Colleen H
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the review. I am sure your opinion will help other travelers make an informed choice when staying at the resort and we are very thankful for that. We look forward to welcoming you back for another future stay. Please be sure to book under the same name so we can keep track of your preferences and therefore ensure...

birmingham UK
Reviewed 21 August 2014

My husband and I stayed here for 3 nights during a touring holiday across Canada. Hidden Ridge resort was located in a very picturesque area of Banff and just a short drive from the main High Street, there is also a bus which runs from the resort to downtown. The staff in the reception were always very helpful, however we...

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Thank birminghamuksarah
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thank you for the review and your kind words. We are sorry you only had an average stay, however, in our deluxe one bedroom condo. We have made and our constantly making refreshing efforts in those units but I understand your comments and I will consider them for future projects.

Laguna Niguel, California
Reviewed 20 August 2014

This was a lovely experience away from the hustle and bustle of downtown Banff. You can easily access the downtown via bus but return to the tranquil atmosphere you dreamed of. The surrounding area is perfect for an evening stroll .The pool and spa offer spectacular views of the mountains. We had an amazing time as we chose this location...

Review collected in partnership with this hotel
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Thank ViaReggio28

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 

Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €112 - €427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hidden Ridge Resort 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Banff
Hotel Style:
#4 Family Hotel in Banff
#4 Business Hotel in Banff
#4 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Hidden Ridge Resort staff and other travellers.
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Questions? Get answers from Hidden Ridge Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a dismal basement unit.”
jennifer1979154935, 13 Apr 2017 | Read review
“The three story units are more modern and updated”
lizzzys, 9 Apr 2017 | Read review
“Front desk is often able to give you better rates than found online”
oceanseeker2017, 6 Apr 2017 | Read review
“Get a room on the lower level, you might see a deer :P”
katem61, 5 Apr 2017 | Read review
“Private hot tub”
R389RQnickd, 2 Apr 2017 | Read review
5 of 5